Hello everyone,
I am looking for some guidance regarding the Strava Developer Program review process.
I submitted a request on April 29 to increase the athlete capacity limit for my application.
Ticket number: 14925
Client ID: 221219
At the time, I was informed that the review process would take approximately 7 to 10 business days. However, this timeframe has already passed, and I have not yet received a clear status update regarding the approval.
My web application is already fully developed and ready to be launched. At this point, the launch depends exclusively on the approval of the athlete capacity increase, since the current limit prevents additional athletes from connecting through the Strava API.
I have already contacted developers@strava.com, but I would like to know if there is any recommended way to follow up, escalate the request, or confirm whether the application is still under review.
Any guidance from the Strava team or from other developers who have gone through this process would be greatly appreciated.
Thank you.