Recently active topics

Dear officials and executives of the Strava application:          Hello! In the usage statistics of the Strava app, I am not aware of which rules of the community have been violated by my usage of this account. And after making the inquiry, no response was received. I would like to know the reason. I really like the design and functionality of Strava. This is helpful for my activities and also allows me to explore new routes and destinations. And you can also make new friends who share the same interest in sports. However, when using the Strava application, I found that the official or the system sent me an email, which made me feel very frustrated. I don't know what I should do next because the email informed me that my account might be suspended. But I hope I can cooperate with the staff of the official organization. If they need any proof from me, I will provide it without any problem. So please inform me of the relevant issues to prevent any problems with my account.

Pretty much what the title says but until pretty recently in Recover Athletics when you completed an activity you had the option to append it to an existing Stava activity. That seems to have gone now. You can still upload to Strava but why take away the append to activity option...

Can I request for a refund? My account on strava auto deduct my gcash and subscribe on its own. Please i need refund 

Today I was riding with a friend (both on e-bikes) same route and I have 4 segments missing? I have 6 segments showing to his 10 . Not sure how this can be? Is there anyway of getting these back to compare times etc.  p.s this isn't the first time this has happened  thanks 

I'm new to using Strava challenges, and signed up to the New York running club virtual marathon challenge which is this week.I noticed today that my three runs this week have not accrued to this challenge because I had randomly also joined an Adidas challenge, and my runs have been credited to that challenge instead.I've researched and understand that a single activity can only count towards a single challenge - fair enough. How can I migrate these activities away from the Adidas challenge so they would count towards the New York run club instead?

Why is there no option to hide the device used to record the activity?

Training load has decreased by 7 points overnight and my activity from the weekend is now showing less than at the time of upload. Paying for a premium subscription and wouldn’t expect this to happen. Please advise Strava. 

“Give a Gift” Subscription is back!The give a gift option is now available again in Strava website and app. You can find it at the top right corner in the webpage dashboard or in the settings page on the Strava Mobile App under the Account section, which is called “Gift a Subscription”. This is one good way to give others the gift of premium features in staying active using Strava.However there is one thing that is missing. It is currently not available in other regions, especially in some areas in the Asia Pacific. Some users might be confused or see it as a bug since upon clicking the Give a Gift button it only redirects you to the homepage or dashboard. This can be a loss to the Strava market, since there is a wide number of user in these regions. Opening this feature to all regions can be a great opportunity for Strava to gain more premium users, especially during this season of giving. 

I used my Garmin Edge MTB in Downhill mode for the first time as I was using an uplift serviceIt is supposed to operate like Apline Ski - where it just disregards the Uplift sections.This is fine in Garmin Connect - but when it moved over to Strava it has been flagged and I cannot view any segment data.It is including all the uplift as recorded activity.Anyone else had this issue? Limited info on the web and Garmin support have said ask Strava… who haven’t responded... 

So with app devs getting caught in the Strava vs Garmin saga, can you at least swiftly add the device_name parameter to the /athlete/activities list?This way we won’t need to make additional API calls to the /activities endpoint just to check every single activity’s device…<sigh> 

This should be an option for paying users at the very least. It seems to be a new update today that everyone’s watch is now listed in the first line of their activity. Comes across as overt advertising and Strava trying to make every dollar they can. There’s also legitimate reasons some people wouldn’t want to advertise this (sponsorships, not using a watch someone gifted you, general privacy etc). With all the other things we can customize it feels inconsistent to not be able to edit this. Hoping for a change. Thanks! edit: I’m aware we can probably export the file and re-upload without it being tied to a watch but it shouldn’t have to be that complicated..

hi all, i recently re-subscribed, and all of my activities have disappeared from 2021 until now, and my newer activities aren't uploading now! confused! Anyone know how to solve this? TIA

Hola,Tengo un reloj marca Huaweii que se vincula con Strava pero solo me deja pasar la actividad de carrera, el resto he de pasarlas de forma manual. Cuando voy al gimnasio, no me deja especificar al introducir de forma manual la actividad ni las calorías ni la FC que me ha calculado el reloj. Lo veo incongruente con que, por ejemplo, sí que dé la opción de introducir km en la opción de “entrenamiento con pesas”.Por tanto, ¿sería posible que al introducir una actividad manual se pueda introducir el dato de kcal y el de FC?Me ocurre lo mismo con natación, Strava no me deja pasar directamente la actividad y siempre tengo que volcarla de forma manual, pero al introducir los datos no puedo introducirlos todos y la actividad queda muy vacía.Gracias. Un saludo,Eva

Hello,I try to identify what is the “external provider” of activities.We have a field called external_id, but it can contain a “.tcx” file name.I can identify the Garmin activities because the external_id starts with : “garmin_ping_xxx”But for other providers like Polar or Fitbit we only have a TCX filename.How to get the real external provider name ? (A code or id would be better of course)Bonus question: Is there an official list of all providers supported by Strava ?Regards.Thanks. COil. Related posts :   

Good morning.My fenix 7S has stopped recording golf rounds. My last round recorded was Friday 9th May,  and I have played 2 rounds since then. Garmin golf is recording the round, but not with the same amount of data for the round, no shot recording now, which was automatic, and club selection. Checked setting and all still set to record.Further to this the garmin app has stopped recording the distance walked during a round. Not sure if I've had a software update at that time which has caused this.Anyone else getting these issues?

After a recent update, the km markers during an active recording disappeared.  I would love to have these back and go so far as to have them after the activity has been saved.

Bonjour Je soumets l'idée de ne plus afficher le dénivelé positif pour les activités comme le ski alpin ou le vtt de descente par exemple car ce la fausse les statistiques totale 

AirPods Pro 3 Heart Rate Support? Will Strava be able to support it? 

I would like to make a complaint about the new change on the home feed where each individuals watch is shown. I don't understand why this is needed and it's extra useless info to see on the home news feed. Its good that it's visible when you click on the individual activity but I don't need to see everyone's watch brand on the news feed. What next? Will it also display the HRM brand, shoe brand and anything else on the home screen. This clutters the news feed and is not needed

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui Google Play dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 609.390,00Perangkat yang digunakan: Android Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya bisa dikembalikan. Silakan hubungi saya jika dibutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya. Hormat saya Fierryan nugaraha

Hi,All my runs on Strava show Elevation Gain on the feed card instead of Pace.They are flat runs, marked as Road, and recorded from my Strava app. I do not use any apple watch or Garmin watch. I’ve tried editing the activity type, refreshing the app, but nothing changes. Other people’s run show Pace correctly.Can someone please help fix this or tell me how to make it show Distance | Pace | Time instead of Distance | Elevation | Time?Easy Long Run | Run | Strava  

My latest ride (on 10/25) recorded last week’s date (10/19). Is there a way I can manually change the recorded date? Thank you. 

Hello first of all thanks for the awesome app and easy to use API!Im pulling the club data and everything works just perfect!/clubs/{id}/activitieshttps://developers.strava.com/docs/reference/#api-Clubs-getClubActivitiesByIdBut unfortunetly in the reponse is no activity date field 😞[ { "resource_state" : 2, "athlete" : { "resource_state" : 2, "firstname" : "Peter", "lastname" : "S." }, "name" : "World Championship", "distance" : 2641.7, "moving_time" : 577, "elapsed_time" : 635, "total_elevation_gain" : 8.8, "type" : "Ride", "sport_type" : "MountainBikeRide", "workout_type" : null } ]So I was wondering if by any chance you could add activity date field to the response 🙏🙏

Tolong kembalikan uang dana saya tiba tiba ketarik sendiri

Hello,When I want to create a recurring club event, I set the Recurring to 4 weeks (Repeat every: 4 weeks), I click “Save Club Event”, but the event is not repeating. Every week, I have to create a new Club Event. Am I doing something wrong?   Sample URL https://www.strava.com/clubs/1101541/group_events/3415987602662498436Thanks for your help! Best,Gauthier