Unanswered questions | Developer Community

There used to be an annual KOM ranking as well. Why was this discontinued? I thought it really added value.

You probably have received THE EMAIL. Little summary:Good news everyone: Strava just sent an official update and it looks like they were listening.Here's what's changing and what it means for those of us stuck on the athlete limit:The immediate fix: Standard Tier developers can now self-upgrade to 10 athletes directly from the API settings dashboard, no form, no queue, no waiting for a response from developers@strava.com, I have emailed them 10 times in the last 2 weeks, so they will be happy as well I think. Go do it now, I would.The new tier structure:Standard Tier: up to 10 athletes, self-managed, no formal review Extended Access Tier: higher rate limits, greater user capacity, prioritized developer support, access to Partner APIs, and no Strava subscription requiredGo to strava.com/settings/api to see what TIER you’re in.Key dates to have on your radar:June 1, 2026: changes are live. New tiers active, self-upgrade available now June 30, 2026: Standard Tier developers will need a St

Hi everyone,I'm the developer of Wattvana (wattvana.app), an AI-powered cycling training app built on the Strava API. We're in open beta and currently hitting the 10 athlete limit.Use case: Read-only access to athlete activities and streams to calculate training load metrics (CTL/ATL/TSB), power curves, and generate adaptive weekly training plans.Client ID: 247593Could anyone guide me on how to request an athlete capacity increase? Thank you.

Hello Strava Developer Support,I am the developer of a Strava API application and I am receiving the following error when a second athlete tries to connect:Error 403: Limit of connected athletes exceeded.App name: O Acre Existe e PedalaClient ID: 256754The app is intended for internal cycling community management purposes only. Members of our cycling community voluntarily authorize access to their own Strava activities so we can import basic activity data into a private Google Sheets leaderboard.The app does not collect passwords and does not scrape public profiles. Each athlete must authorize access through Strava OAuth.We would like to request an increase in the connected athlete limit to allow multiple cyclists from our community to connect.Requested initial capacity: 100 connected athletes.Thank you.

Hi all,I submitted the Developer Program form on April 12, 2026 to move my app out of Single Player Mode, and emailed developers@strava.com as a follow-up about a week ago. No reply on either so far.Reading other threads I see this is fairly common, so two questions for the community:1. What's a realistic current timeline? Recent posts mention anything from 1 week to several months — has anyone been approved recently (April–May 2026)?2. Anything that helped speed it up? Specific format for the follow-up email, screenshots to attach, contacts that worked?For reference, my app:- Name: ReadyRun (AI running coach, Android)- Client ID: 216890- Site:https://readyrun.run- Webhook already configured and validated, OAuth flow tested end-to-end- Read-only scope, no write-backIf any Strava staff happens to see this and can check the status, I'd really appreciate it. Otherwise, any tips from devs who've been through this recently would be gold.Thanks!Sergio

Hi all,With the updated API Policy (June 1, 2026), Section 5.3 prohibits using Strava Data "in connection with the development, training, evaluation, or operation of any AI Application," explicitly including "ingestion into a context window or working memory."I'm trying to understand how broadly this applies. My app (The Personal Shift, Client ID 191370) does the following:Fetches athlete A's own activity data via the APIPasses it transiently to Google Gemini (inference mode only — no training, no fine-tuning, no embeddings, no persistent index)Returns a personalized coaching note displayed exclusively to athlete AThe Strava data is not retained in the AI layer beyond the 7-day cacheThis is strictly one-to-one: athlete A's data is only ever used to generate output for athlete A. No aggregation, no third-party data sharing, no model training of any kind.My question: Does Section 5.3 prohibit this type of use, or is it primarily aimed at bulk data ingestion, model training, and aggregati

Hello everyone,I am looking for some guidance regarding the Strava Developer Program review process.I submitted a request on April 29 to increase the athlete capacity limit for my application.Ticket number: 14925Client ID: 221219At the time, I was informed that the review process would take approximately 7 to 10 business days. However, this timeframe has already passed, and I have not yet received a clear status update regarding the approval.My web application is already fully developed and ready to be launched. At this point, the launch depends exclusively on the approval of the athlete capacity increase, since the current limit prevents additional athletes from connecting through the Strava API.I have already contacted developers@strava.com, but I would like to know if there is any recommended way to follow up, escalate the request, or confirm whether the application is still under review.Any guidance from the Strava team or from other developers who have gone through this process wo

Hi Strava Developer Support Team,I recently submitted a request to increase the API rate limit (Athlete Capacity) for my application.My app, "VietinBank Bắc Hà Nội - Happy run 2026", is strictly an internal application built to host a short-term, non-commercial running event celebrating our 75th company anniversary. We are expecting exactly 400 internal employees to participate.Due to a critical timeline, our official event launch is scheduled for tomorrow, June 6th. We are currently locked at the standard 10-user capacity, which completely blocks our employees from connecting their Strava accounts to our internal leaderboard.We fully comply with Strava's API guidelines and branding. I have attached screenshots/screencasts of the user flow and the "Connect with Strava" button for your quick review.App Details: Client ID: 255063 Requested Capacity: Extended Access (for ~400 users) Purpose: Internal leaderboard for a private company run. Could you please help us expedite the review p

Hi everyone,Posting here for visibility on a Developer Program form submission, as suggested by the support auto-response.CONTEXTI just submitted the Developer Program form on June 9, 2026 to request an athlete-capacity increase for my application Esprit Trail (Client ID 232321), currently in Single Player Mode. Form confirmation acknowledged the submission ("Thank you for submitting your application for review — Strava API Team").WHAT THE APP DOESEsprit Trail is a companion app for trail runners: AI-assisted training plans, a curated trail-race calendar, training-spots discovery and a community space. Connecting Strava is the recommended onboarding path so the athlete's past and new activities populate their stats, training plan and history.- Web: https://esprit-trail.vercel.app- Distribution: PWA on the web + Android app published on Google Play (TWA wrapper)API USAGE SUMMARY- OAuth 2.0 authorization code flow with refresh-token handling- Scopes: activity:read_all, profile:read_all (

Hi Strava Team,We submitted a rate limit increase request for our private app (Client ID: 255520).To expedite the review, we have already updated our website to fully comply with the Strava Design Guidelines (using official "Powered by Strava" assets).App Purpose: Strictly non-commercial, internal fitness challenge for our employees. Completely closed to the public. Request: Increase the athlete connection limit to 100 so our staff can participate.Could a team member please help flag our request for an early review?Thank you for your support!

Hello Strava Team,I hope you are doing well.I am writing to kindly request an increase in the athlete capacity limit for our application (Client ID: 237316) from 1 athlete to 999 athletes.Our application is already in production and available at:https://www.vasudevcyclingclub.comWe submitted the API review form on May 11, 2026, and we are still awaiting a response regarding the review status. The current athlete limit is the only remaining blocker preventing us from onboarding our cycling community and fully launching the platform.About Our ApplicationVasudev Cycling Club is a community-driven platform designed to motivate cyclists to ride consistently and improve their overall health and fitness.With the athlete's consent through Strava OAuth, our platform:Retrieves athlete riding activities from Strava.Calculates cycling statistics and performance metrics.Displays community leaderboards on our website.Encourages healthy competition among cyclists.Motivates riders to stay active and m

Hello everyone, I am running a strictly personal, non-commercial application designed to host a yearly challenge among a closed group of friends (up to 150 users maximum). I want to ensure we are 100% compliant with the recent API updates.Since the automated email support referred me here for API policy questions, could someone from the Strava team please clarify our case?Can you confirm whether our non-commercial app for up to 150 users can remain unchanged under the updated API terms if it currently includes a leaderboard that shows participant comparisons? If not, can you confirm whether it would be compliant to remove leaderboards and instead show each user only their own totals plus one anonymized community progress total that aggregates all users’ distance without revealing any individual athlete’s identity, activity, or contribution?We want to do this right and stay fully compliant. Any official guidance from the Strava API team would be highly appreciated!Best regards, Filip

I have an app that uses the Strava API. It works just fine. I’m now building a second app, unrelated to the first, and also want to use the Strava API. Do I need to create a separate Strava account in order to register the new app for API usage? If I’m able to have multiple apps on the same Strava account, how do I add separate callback urls -- does it accept comma-separated values?I saw the API is moving to subscription-only; that would be problematic as I’d have to have a separate Strava subscription for each app using the Strava API. 

Hi Strava team,I'm requesting increased athlete access for StriveFlow StriveFlow is a GPS fitness tracking app for Android launching on Google Play. Users can track cycling, running, hiking and walking workouts and upload completed activities to their Strava account. We only write activities — we don't read other athletes' data.We are about to launch publicly and the 10 athlete limit will prevent users from connecting. Is there a self-upgrade option or can you increase our athlete limit?

Hi Strava community,I applied for an API rate increase for my application in May with no response. With the new API guidelines announced June 1, am I expected to re-submit an application or am I still in the queue? In addition, where can I find the link to the new API rate increase application? Any help would be greatly appreciated, thank you.

Hello Strava Support Team,  I hope you are doing well.  I would like to request a refund for a recent subscription purchase made on my account. Below are the details:  Subscription: Strava (1-Year Plan)Amount: ₱1,500.00Date & Time: March 17, 2026, 8:38 PM  Payment Method: Maya (via Google Play)I did not intend to purchase this subscription, and it was made accidentally. I have already canceled the subscription shortly after noticing the charge, and I have not made use of the premium features.  For your reference, I have attached a screenshot of the transaction and subscription details.  I kindly ask for your consideration in processing a refund for this charge. I would really appreciate your help with this matter.Thank you for your time and understanding.Sincerely,  Andrei San Andres  

It looks like a huge percentage of posts over the past few weeks and months on here are about Strava’s utter silence regarding the Connected Athlete / Rate Limit increases that are going unresolved, and the non-response from developers@strava.com . Perhaps it could be helpful if everyone in this same boat (I’ve been waiting 7 weeks, with no response) to all post here, and we can coordinate a list of all Client IDs and what they’re wanting (Athlete Limit increase, Daily Rate Limit Increase, etc), and provide that to Strava to streamline for their developers (best case), or take it somewhere more visible online to draw attention to this situation (worst case, if things are still up in the air for a while). It’s not the waiting that’s necessarily the issue (although we all want to be able to move forward with our applications) - it’s the complete silence, and not knowing whether it’ll be another week or 6 months before we can expect a response. Right now, this forum is just a flood of peo

Hi,I submitted a request to increase my athlete capacity (Client ID: 228959) on May 7. The documented review time is 7–10 business days, but it's been over a month with no response — the June 1 update auto-bumped me to 10, but my request is still pending with no answer.How can I check the status of this request? We already use webhooks and respect rate limits. Thanks!

Hi Strava Developer Support Team,I am writing to request an increase in the connected athlete limit for my application.App Details: App Name: Ba Thôn Runners Club Client ID: 190564 Use Case: I have developed this application to help manage running events, challenges, and track results for our local running club. It simplifies our coordination and motivates our members to run more.We have currently reached the default limit for connected athletes, and I would like to request a limit increase to 50 athletes so that all our club members can participate in our upcoming running events.Our application complies with Strava's API Agreement, including the proper display of the "Powered by Strava" logo.Please let me know if you need any further information from my side.Thank you,

Hello, the following API appears to no longer be returning latlng.  I believe I ran this same URL a few weeks ago and did receive latlng in the results.“https://www.strava.com/api/v3/activities/<ACTIVITY_ID>/streams?access_token=<ACCESS_TOKEN>&keys=time,latlng&key_by_type=true” When I convert the response to json, the structure of the response appears as follows (I put in the “...”){'distance': {'data': [0.0, 0.0, 9.2, ... 4438.1, 4440.6], 'series_type': 'distance', 'original_size': 246, 'resolution': 'high'}, 'time': {'data': [0, 1, 10, ... 1550, 1551], 'series_type': 'distance', 'original_size': 246, 'resolution': 'high'}} Previously, the response string included a section that was structured as follows (but with actual lat/lon pairs):'latlng': {'data': [[0.0, 0.0], [0.0, 0.0], [0.0, 0.0] … [0.0, 0.0], [0.0, 0.0]}... Is this a bug, did I miss an API change, or perhaps did I change something in my code without realizing it? Thank you in advance for any assistance. 

Hi Strava Developer Team,I am building a personal automation workflow for my own account and need clarification on activity comment posting support.What I am trying to do:Post a comment on my own activity using:POST /api/v3/activities/{activity_id}/commentsCurrent behavior:OAuth token refresh succeeds. Access token is returned successfully. Granted scope includes activity:write (and activity:read). Reading activities and listing comments works. Posting comment consistently fails with:401 Authorization ErrorResponse body:{"message":"Authorization Error","errors":[]}Environment:Public Strava API app Single-player mode OAuth 2.0 with refresh token flow Request sent from both GitHub Actions runner and local machine Same result when trying to create commentsQuestions:Is POST activity comments currently supported for public API apps? If yes, are there additional requirements beyond activity:write? If no, is there an official alternative for automated responses (for example update activity de

Hello Strava Developer Community,I have a production Strava API application currently linked to the Strava account where it was originally created. (Personal account)Due to the recent Developer Program changes and the subscription requirement for Standard Tier developers, I would like to update the account login email to a corporate email address.I understand that migrating an API app from one Strava account to another may not be possible, so I’m considering simply changing the login email of the existing account.Before doing that, I would like to confirm whether this is safe.Specifically, would changing the login email affect any of the following?the API app itself; client_id / client_secret; existing OAuth access or refresh tokens; existing user authorizations; webhook subscriptions; developer tier status or future eligibility.The goal is to keep the same production app running without interruption, while managing the account from a corporate email going forward.Has anyone done this

Is there a function or any plands to develop that a segment could be created from location A to location B without a defined route one needs to follow? For example, running up a mountain as fast as possible, there might be many routes to explore, and the fastest  might actually differ between runners. 

Hello,I applied for Extended Access about two weeks ago but haven't received any response yet.My app details:Client ID: 166978 Category: DataImporterHow long does the Extended Access review usually take? Is there a way to check the status of my application?Thank you!

Hi Strava team,I'm posting here because I submitted both a user limit increase request and an email a few weeks ago and have not yet received any feedback.Our application, MindPriority, is a mental training platform built for endurance athletes (running, cycling, triathlon, HYROX, swimming, etc.). We recently integrated Strava because physical training data plays a key role in helping athletes understand the relationship between their training load and their mental preparation.Application details:Application Name: MindPriority Client ID: 245368If someone from the Strava team could review the application status or provide an update on the approval process, it would be greatly appreciated.Thank you for your time and for providing such a valuable platform for athletes and developers.Best regards,