Unanswered questions | Developer Community

Option to change ‘miles’ and ‘kilometres’ to their short form ‘m’ and ‘k’

Hello Strava Developer Team,We are requesting an athlete capacity increase beyond the 10-athlete Standard tier for our application United Runners Kostanay.- Application Name: United Runners Kostanay- Client ID: 205180- Category: Running Club & Athlete Community- Requested Athlete Capacity: Unlimited (Production Access)App Details:United Runners is a mobile and web application for running club members in Kazakhstan to sync their running activities via Strava API, participate in club leaderboards, and track training goals.We comply with all Strava API terms and brand guidelines. Please review and approve our application for production rate limits.Thank you!Bakhtiyar Kuzhantayev

 The support article referred to after admin closing it does not provide a solution from multiple users reporting.Media galleries missing in the iOS app Photos still visible on the website Issue affecting multiple accounts and devices Reinstalling the app does not resolve the issueAs this is a reproducible issue affecting several users, please log it as a bug and escalate it to the engineering team. Can you confirm whether this issue has been logged with engineering and provide the bug/reference number? 

Hello Strava Developer Community,We are looking for guidance regarding athlete capacity expansion for an approved production application.Our app is already live in production and has now completely reached the athlete connection limit.Current Status:- Athlete limit: 999- Currently connected: 999- New users are now unable to connect their Strava accountsApplication Details:- App Name: Dare2Gear- Client ID: 159933- Category: PerformanceWe have already submitted multiple athlete capacity increase requests through official support channels and replied with production details, screenshots, and compliance information. However, we are currently only receiving generic/template responses directing us back to the documentation and request forms.To clarify:- Our application is already approved and active in production- We use OAuth-authenticated access only- We do not scrape, resell, or redistribute athlete data- The app is being used by real users/athletes- The limitation is now actively blockin

Hello,I'm building a cycling application called Riding.I understand that activity data obtained through the Strava API may no longer be displayed to other users.However, I'd like to clarify a different use case.A user connects their Strava account and sees only their own routes.The user then explicitly selects one of their own routes and chooses "Share this route with the Riding community."The route becomes a community route that other Riding users can discover and download.The sharing is entirely initiated by the route owner and can be revoked at any time.Would this workflow be permitted under the current API Agreement?If not, would the same workflow be permitted if the user manually exports a GPX file from Strava and uploads it into Riding instead of using the API?Thank you!

Please add a new sport - dragonboating. 

Hello! I logged out of Strava for the first time since the login with Facebook was removed and now I can’t get back in because I don’t know the password to my email associated with my Facebook account and it is currently sending a code there for me to get in. I tried sending an email to support but still haven’t received a response so any support with this would be much appreciated. It is not this account I am on right now I had to create a new account to write this comment but all my activity and history are on the other account. 

Hi all. I noticed a few days ago that my entire media gallery on my profile page has disappeared. I’m using iOS and it’s the same on my iPad as my iPhone. Having logged in on my laptop, the photos are showing there so it looks like an iOS issue. Have tried software update, deleting app, restarting phone but the option to allow photos isn’t appearing in my Settings for the app. Neither are location services. It’s weird. Maybe the app is being blocked?

Will it re-activate automatically now that I have refreshed the certificate? If so, how long does this take? If not, what should I do to get it reactivated? 

Hi everyone,I’m looking for advice regarding the Strava API increased athlete capacity review process.My app, SummitGo, has been rejected multiple times, but the rejection email only contains the standard list of possible reasons. I understand that Strava may not provide individual feedback, but I’m trying to understand what could still be wrong before submitting again.SummitGo is a mobile outdoor exploration and achievement app for hikers, runners and outdoor users. It helps users turn completed outdoor activities into private SummitGo progress, including visited mountain points, timeline entries, achievements and quest completion.The Strava integration is read-only. An authenticated user can connect their own Strava account via OAuth and import their own Strava activities into their private SummitGo account.SummitGo uses Strava API data to: display the authenticated user’s own activity list inside SummitGo; let the user choose an activity for import; temporarily process the activ

Hello Strava Developer Team,I am the developer of Spin & Stride.Website:https://spinandstride.comClient ID:236578Our application is a public event management platform where participants connect their Strava accounts using OAuth to automatically sync their walking, running and cycling activities.The synchronized activities are used only for event leaderboards and points calculation.We have reached the development limit of 10 connected athletes.Our platform hosts multiple events throughout the year, and we expect approximately 300+ unique athletes annually.Application Details:• OAuth Scopes:  - read  - activity:read_all• HTTPS enabled• Privacy Policy available• Terms & Conditions available• Users explicitly authorize access before any data is read.Could you please guide us through the current Production Review process or athlete capacity increase process?Thank you.

Hiya,Im building a rewards app on top of Strava, whereby if people complete exercises and commutes they will earn real rewards. However the upload manually feature means people can cheat and earn rewards by scripting creation of a GPX file say.At the moment i think the way to detect this is through the device_name field in the DetailedActivity. However that field is just a String rather than an Enum. Is it possible to know what values it might take? Is that the only way to know that the user uploaded a GPX file themselves? as its not 100% protection imho.many thanks 

Hello,Since recently, my Strava MCP integration has stopped working. All API calls now return a 403 Forbidden error and the application appears to be inactive.Has anyone else run into this issue, or is there a way to have the application reactivated? Any guidance would be appreciated.Thanks!

Hello Strava Developer Team,Our application has reached its current athlete capacity (999/999), and new users are now receiving:"Error 403: Limit of connected athletes exceeded."Client ID: 116925App: https://play.google.com/store/apps/details?id=com.yabcompany.statsva&hl=pt_BRWe would like to request an increase in athlete capacity. Our application is actively used by athletes.Please let us know if you need any additional information.Thank you.

Hi Strava team,We develop URUNN, a running/fitness coaching app in the Training category that integrates with the Strava API on our athletes' behalf.We've now hit the Standard Tier ceiling of 999 connected athletes. we're at 999 / 999, so new users can no longer connect their Strava accounts. We'd like to request an upgrade to support our growing user base.Application detailsApp name: URUNN Client ID: 156678 Developer Tier: Standard Category: Training Athletes allowed to connect: 999 Athletes currently connected: 999 (at capacity)Current rate limitsOverall: 600 requests / 15 min, 6,000 / day Read: 300 requests / 15 min, 3,000 / dayWhat we're requestingAn increase to the number of athletes allowed to connect (our primary blocker), we're requesting a limit of 20,000–50,000 athletes to accommodate current demand and near-term growth. A corresponding increase to our overall and read rate limits to keep sync reliable at that athlete count. Our daily usage already peaks around 3,200 requests

Hi.Our app is currently in Extended Access Tier and we have an active subscription, but I’ve seen the FAQ page which for Extended Access Tier says “Subscription: N/A”. Does that mean that we can cancel our subscription and everything will still work?

Before submitting our app I want to confirm our use case is acceptable.My App is a private, invite-only fitness challenge for a closed group of friends (~20-30 people). Members connect Strava (~80%) so their own running/cycling/swimming activities are imported, and the app shows a shared group ranking. The rest adds data on their own. This means one member's activity data (distance, elevation, title, plus a "View on Strava" link) is visible to the other members of their private group. To respect athlete privacy, every member gives explicit, informed in-app consent before connecting Strava, they actively agree that their activities may be displayed to the other members of their group. The app is not public, data is never shared outside the group or with any third party, is never used for AI/ML, and is stored on a server in Germany. Members can disconnect at any time, which deletes their tokens and imported activities. My question: is this consented, closed-group display of member activi

Hi all,I'm developing a fitness application that uses the Strava API to import activity data (distance, time, pace) for users who authorize the connection. Before continuing development, I want to make sure I correctly understand the scope of the current API Agreement regarding data visibility between different users.As I understand the agreement, a user's Strava data can only be displayed to that same user, and may not be shown or disclosed to any other user of a connected app, even when those users are linked or connected to each other within the app.I'd appreciate input from the community (or from Strava staff, if anyone from the API team monitors this board) on the following:Does this restriction also apply when the user themselves voluntarily and actively chooses to share one specific metric (e.g. a time or distance) with another user of the app, as opposed to the app automatically or passively displaying their Strava data to others?Is there a distinction between showing full acti

Hello,I'm the developer of En Piste, a progressive web app for running training (5k to marathon preparation).- App URL: https://enpiste.net- Privacy policy: https://enpiste.net/privacy- Legal notice: https://enpiste.net/legal- Strava usage: activity:read scope only — we import running activities to pre-fill session validation. No data is shared with third parties.We are currently limited to 10 athletes and would like to request extended (unlimited) access to support our growing user base.Thank you,Guillaume

You probably have received THE EMAIL. Little summary:Good news everyone: Strava just sent an official update and it looks like they were listening.Here's what's changing and what it means for those of us stuck on the athlete limit:The immediate fix: Standard Tier developers can now self-upgrade to 10 athletes directly from the API settings dashboard, no form, no queue, no waiting for a response from developers@strava.com, I have emailed them 10 times in the last 2 weeks, so they will be happy as well I think. Go do it now, I would.The new tier structure:Standard Tier: up to 10 athletes, self-managed, no formal review Extended Access Tier: higher rate limits, greater user capacity, prioritized developer support, access to Partner APIs, and no Strava subscription requiredGo to strava.com/settings/api to see what TIER you’re in.Key dates to have on your radar:June 1, 2026: changes are live. New tiers active, self-upgrade available now June 30, 2026: Standard Tier developers will need a St

Hi everyone,I’m building an app that creates advanced video overlays for cycling and running. We want to use the Strava API, but the GET /activities/{id}/streams endpoint strips out advanced hardware metrics we need for our overlays.While the basic streams (time, latlng, watts, etc.) are great, we are missing the granular data found in the original .FIT upload, specifically:Advanced Power: L/R balance, Pedal Smoothness, Torque Effectiveness Dynamics: Garmin Cycling Dynamics, Running Dynamics (GCT, Vertical Oscillation) Hardware: Electronic Shifting (Di2/SRAM gear ratios), Core temp, Muscle Oxygenation Raw GPS: Un-smoothed velocity and gradeMy questions:Is there an endpoint (even in beta) that allows a third-party app (with user consent) to download the original, raw .FIT file uploaded to Strava? If not, are there plans to expand the Streams API to include these advanced data arrays? Has anyone found a reliable programmatic workaround to retrieve this missing data while keeping Strava a

Hi all, I've been working on my app and have finally reached the testing phase where I need users.I currently have two users signed up, and I thought I'd be proactive by asking Strava if they could increase my API application's 10-user limit before I reached it. They replied that they can't increase the limit until I've actually reached 10 users.However, since that conversation, my developer API account has been locked, and I no longer have access. I've tried contacting support, but I only get responses from the AI assistant. Eventually it said it couldn't help and would escalate my case to a human, but it's now been three days and I still haven't heard anything.At this point I'm completely blocked because I can't continue developing or testing without access to my developer API.Has anyone experienced this before or know how I can get hold of someone at Strava who can resolve it?

I’m building some AI Agents and have been using the Strava MCP Server (https://mcp.strava.com/mcp). I have been using the common authorization endpoint (https://www.strava.com/oauth/authorize). I now need to use the correct MCP authorization endpoint (https://www.strava.com/oauth/mcp/authorize). But I’m getting errors when trying to authorize against it (using the same Client ID and Client Secret that works for the standard endpoint).Do I need to do something special to authorize against the MCP authorization endpoint? 

When our application uses tokens to obtain user information:Get request https://www.strava.com/api/v3/athlete?access_token=xxxxreturn{    "message": "Forbidden",    "errors": [        {            "resource": "Application",            "field": "Status",            "code": "Inactive"        }    ]}The token is get from https://www.strava.com/oauth/tokenit's a valid tokenStravaID：23962please help us

Hi,I'm currently building an MVP and have a few questions before I continue.Right now, my app can only pull my own Strava data. My goal is to let thousands of users connect their own Strava accounts so the app can read each person's activity after they sign in and give consent through OAuth. Is this supported?If it is, could someone briefly explain how the upgrade process works from the Standard Tier to support more users? What does the review process look like?Also, what API limitations and pricing should I be aware of after that?Thanks!