Discussions

HI, Wondering the status of my application. requested user increase Client ID117619

Hello,I urgently need to upgrade my limit. I submitted the form and contacted them a few days ago but haven't received a response. How can I contact them for assistance?Thank you!

Has anyone heard back? What’s the latest timeframe? I was just going from 1->10 so this should be easy and low weight. 

Posting here as a last resort, developers@strava.com has not responded after multiple attempts over weeks.This is currently a production incident. On April 27 we saturated the 300 / 15 min app rate limit. Activity imports and history backfills are failing with HTTP 429 in a re-enqueue loop; we had to manually drain ~250 queued tasks to disk to stop the runaway and pause replay until the daily window resets at 00:00 UTC. Until then, paying customers' Strava syncs are degraded.App: EndoGusto — https://endogusto.comClient ID: 127630Use case: SaaS platform for endurance coaches. Coaches build structured training plans (running, cycling, multisport); athletes connect Strava so completed workouts sync to the coach for review of pace, HR, power, and plan adjustment. Strava is a core, daily-use integration for our paying customers.Current limits:- Athletes: 585 / 999 (climbing weekly — we will hit the hard cap within weeks at current growth)- Rat

Hi Strava developers,I've built a small private web app for myself and a few friends — three of us currently but possibility of it being five of us in total — training together for the Great South Run on 18 October 2026. The app pulls our run telemetry from Strava (activity:read_all scope) so we can share a leaderboard, track each other's training, and run a small team campaign over the 25-week build-up.I'm hitting the default 1-athlete limit on my application — I've connected, but my squad-mates get the "limit of connected athletes exceeded" error when they try to authorise.Could I please request an increase to 5 connected athletes?Quick context for the request:App name: GSR Showdown Client ID: 229579 Use case: read-only consumption of our own activities (filtered to Run / TrailRun / VirtualRun) plus pe

Just logined to my strava account, and found the capacity has been increased! Thank you Strava team! Great support!

Hi there,I’ve been trying to retrieve club activities using the following endpoint:https://www.strava.com/api/v3/clubs/<clubId>/activities?page=1&per_page=50Since yesterday, the endpoint has been returning a 200 OK response with an empty array. I searched for similar issues and came across the following report:It seems the same problem might have occurred again. Could you please take a look?Thanks in advance.Best regards,Gabor

Hi All,New to Strava API, may I know how long would it take for Strava to increase my limit (currently at 1) to about 50 ? currently still at Beta testing mode.ClientId: 210464

App Name: Running ArtClient ID: 216153Category: Prints / VisualizerWebsite: https://running-art.comWhat it does: Running Art transforms GPS activity data into minimalist, gallery-grade posters.Why I need production access: My app is currently limited to 1 athlete. I am ready to launch and need to allow customers to connect their accounts to select their runs for printing.I confirm that I comply with the Strava API Agreement and Brand Guidelines.

Hi Strava team,I'm requesting production access for my application.App name: INTAKEClient ID: 224411Category: WellnessWebsite: https://track-intake.comPrivacy Policy: https://track-intake.com/privacyWhat it does: INTAKE is a clinical-grade nutrition and fitness tracking app. It syncs workout data from Strava (activities, distance, heart rate, elevation) to provide users with post-workout nutrition insights like hydration, protein, and electrolyte recommendations.Why I need it: Currently limited to 1 athlete (Single Player Mode). We have beta testers who need to connect their Strava accounts via OAuth.The app only reads activity data — no write operations, no data sharing with third parties. Fully compliant with Strava API Agreement and Brand Guidelines.Thank you!

Hello everyone! My name is Paulo, and I work as a data engineer. Recently, I’ve been studying multi-agent workflows (AI), and I decided to start a new personal project alled PathFinderAI ((GitHub Repo)[https://github.com/messerzen/PathFinderAI/tree/main]) to apply what I’ve been learning.As a bike enthusiast, my first idea was to build a tool to suggest routes. The motivation came from a recurring situation: every Friday, my friends and I decide on the weekend ride — “Which route are we going to ride tomorrow?”We usually prefer to ride early in the morning so we can attend to our commitments later in the day. Quite often, we have constraints like: “I need to be home by 10 AM” or “I had a tough week, so let’s do an easier ride tomorrow.”Even though we have a fairly large “menu” of routes we already know, it’s not always easy to choose the best

Hello everyone! My name is Paulo, and I work as a data engineer. Recently, I’ve been studying multi-agent workflows (AI), and I decided to start a new personal project to apply what I’ve been learning.As a bike enthusiast, my first idea was to build a tool to suggest routes. The motivation came from a recurring situation: every Friday, my friends and I decide on the weekend ride — “Which route are we going to ride tomorrow?”We usually prefer to ride early in the morning so we can attend to our commitments later in the day. Quite often, we have constraints like: “I need to be home by 10 AM” or “I had a tough week, so let’s do an easier ride tomorrow.”Even though we have a fairly large “menu” of routes we already know, it’s not always easy to choose the best one considering constraints like time, fatigue, or whether we want a big climb or a flatter ride. Based on this, I decided to create this project.The main idea is to submit a prompt like this:"I

Hi Strava team, I'm requesting an increase in the athlete connection limit for my application. App Details: - App Name: Run Farst - Client ID: 226177 - Website: https://www.runfarst.co.za - Category: Training/Coaching Use Case: Run Farst is a VDOT-based running coaching platform connecting coaches with athletes. Coaches create personalised training plans and athletes connect Strava to automatically import completed runs for session analysis and coaching feedback. We use activity lap data (read only) to provide pace, HR and rep-by-rep analysis. The app is live and in testing with real athletes. We need to increase the athlete limit beyond 1 to allow our coaches' athletes to connect. Current limit: 1 Requested limit: 50 (to start) Thank you, Theuns Ehlers runfarst.co.za

Hi Strava API Team,We are a private triathlon crew of 23 people. I am building an internal dashboard using Make.com to track our crew's activities. It is for personal use only, and there is no commercial use.Could you please increase our athlete connection limit from 1 to 100?My Client ID is: 188421Thank you.

Hi everyone!I built a small app for my running club called Club Runners (club-runners.vercel.app) — it shows personalized stats, training insights, a world map of runs, club events, and an AI assistant that answers questions about your running history, all powered by Strava.I submitted the API access request to allow my club members to log in, followed up multiple times via email, but haven't heard back from the Strava developer team.Has anyone gone through this process and found a way to get a response? Any tips would be greatly appreciated!Thanks in advance

I am developing an app (in flutter) where I want to use the official Strava app as a possible means of authentication using the oauth2 flow as describes in the Strava documentation.However, I am stuck in getting the official Strava to work at all in the Android simulator (I’m using IntelliJ Ultimate in case it matters). This is completely unrelated to the app I am developing, using these steps:create an Android image including the Appstore in the simulator (I tried Pixel 4, Pixel 8a, Pixel Pro XL with different versions of the Android api) install the Strava app from the Appstore (need to sign in to your google account) start the Strava app enter your email address, wait for the one-time-token enter the one-time token see a red notification with “try again with new token”Tried with two different accounts, on separate days, at least two dozen times.Sadly I no longer have an account available

Hi I have not received any response from Strava regarding the increase in my API access limit since April 9.Today is April 22. Please let me what to do. Today I sent 3rd email to developers@strava.com.Best  Emily_A

Hello, I have built an data importer application for strava, and strava team very effectively granted me the initial athlete capacity and api limits. The application is much more welcomed than estimated, I am now have numbers of active users very close to the initial limit of the athlete capacity.  I requested to increase my athlete capacity from strava about 7 business days ago via application form. I know strava said 8-10 business days for an application. But I just want to know if there is any ways could check the progress of the application?  thanks guys!

Hi!I did my submit request request 15 days ago, and I still don’t have any response, how usually last the revision of a request? Thanks in advance, Jesús

i need to increase how manny people could connect to strava today its only me… i cand find where i do that.

I applied approximately 15 days ago, but I haven't received any email response or updates. How can I get information about the process?

The API docs as well as the swagger spec define that the type of an ActivityZone can be one of ['heartrate', 'power']. However, the API also returns at least one other type, i.e. 'pace'. When using the swagger spec to validate or deserialize responses, this may lead to validation errors.Is it possible to update the documentation and swagger spec with all supported types?Thanks!

Hi,I'm working on registering my app for push subscription and when I run the post request outlined here I receive 400 status and this:{"message": "Bad Request","errors": [{"resource": "PushSubscription","field": "callback url","code": "not verifiable"}]}I'm able to get 200 status and the required hub.challenge to return if I hit the callback_url from 1) python requests & 2) curl. Then when I run the post (push subscriptions request) either with Python requests or curl, I receive the above error. Checking my server, I do not receive anything from Strava in this. Its like the callback url is blocked before Strava sends anything to it and I get the above error within 1 second, when it should be waiting 2 seconds for a response.My server is running a flask api with nginx proxying api call

At the time of setting up my api application, I added 1 in Number of athletes allowed to connect and Number of athletes currently connected. How can I change this. As I am trying to use the app its giving me error - Error 401: Limit of connected athletes exceeded.

  Issue:  I'm getting this error when trying to authorize:  {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}  My setup:  - Client ID: 199758  - Authorization Callback Domain (in Strava settings): runcoach-backend-a8d975.azurewebsites.net  - Redirect URI being sent: https://runcoach-backend-a8d975.azurewebsites.net/api/auth/strava/callback  Full OAuth URL:strava.com/oauth/authorize?client_id=199758&redirect_uri=https://runcoach-backend-a8d975.azurewebsites.net/api/auth/strava/callback&response_type=code&scope=read,activity:read_all,profil