Discussions

Hi Strava team,I'm requesting increased athlete access for StriveFlow StriveFlow is a GPS fitness tracking app for Android launching on Google Play. Users can track cycling, running, hiking and walking workouts and upload completed activities to their Strava account. We only write activities — we don't read other athletes' data.We are about to launch publicly and the 10 athlete limit will prevent users from connecting. Is there a self-upgrade option or can you increase our athlete limit?

Hi Strava community,I applied for an API rate increase for my application in May with no response. With the new API guidelines announced June 1, am I expected to re-submit an application or am I still in the queue? In addition, where can I find the link to the new API rate increase application? Any help would be greatly appreciated, thank you.

Hello Strava Support Team,  I hope you are doing well.  I would like to request a refund for a recent subscription purchase made on my account. Below are the details:  Subscription: Strava (1-Year Plan)Amount: ₱1,500.00Date & Time: March 17, 2026, 8:38 PM  Payment Method: Maya (via Google Play)I did not intend to purchase this subscription, and it was made accidentally. I have already canceled the subscription shortly after noticing the charge, and I have not made use of the premium features.  For your reference, I have attached a screenshot of the transaction and subscription details.  I kindly ask for your consideration in processing a refund for this charge. I would really appreciate your help with this matter.Thank you for your time and understanding.Sincerely,  Andrei San Andres  

It looks like a huge percentage of posts over the past few weeks and months on here are about Strava’s utter silence regarding the Connected Athlete / Rate Limit increases that are going unresolved, and the non-response from developers@strava.com . Perhaps it could be helpful if everyone in this same boat (I’ve been waiting 7 weeks, with no response) to all post here, and we can coordinate a list of all Client IDs and what they’re wanting (Athlete Limit increase, Daily Rate Limit Increase, etc), and provide that to Strava to streamline for their developers (best case), or take it somewhere more visible online to draw attention to this situation (worst case, if things are still up in the air for a while). It’s not the waiting that’s necessarily the issue (although we all want to be able to move forward with our applications) - it’s the complete silence, and not knowing whether it’ll be anot

Hi,I submitted a request to increase my athlete capacity (Client ID: 228959) on May 7. The documented review time is 7–10 business days, but it's been over a month with no response — the June 1 update auto-bumped me to 10, but my request is still pending with no answer.How can I check the status of this request? We already use webhooks and respect rate limits. Thanks!

Hi Strava Developer Support Team,I am writing to request an increase in the connected athlete limit for my application.App Details: App Name: Ba Thôn Runners Club Client ID: 190564 Use Case: I have developed this application to help manage running events, challenges, and track results for our local running club. It simplifies our coordination and motivates our members to run more.We have currently reached the default limit for connected athletes, and I would like to request a limit increase to 50 athletes so that all our club members can participate in our upcoming running events.Our application complies with Strava's API Agreement, including the proper display of the "Powered by Strava" logo.Please let me know if you need any further information from my side.Thank you,

Hello, the following API appears to no longer be returning latlng.  I believe I ran this same URL a few weeks ago and did receive latlng in the results.“https://www.strava.com/api/v3/activities/<ACTIVITY_ID>/streams?access_token=<ACCESS_TOKEN>&keys=time,latlng&key_by_type=true” When I convert the response to json, the structure of the response appears as follows (I put in the “...”){'distance': {'data': [0.0, 0.0, 9.2, ... 4438.1, 4440.6], 'series_type': 'distance', 'original_size': 246, 'resolution': 'high'}, 'time': {'data': [0, 1, 10, ... 1550, 1551], 'series_type': 'distance', 'original_size': 246, 'resolution': 'high'}} Previously, the response string included a section that was structured as follows (but with actual lat/lon pairs):'latlng': {'data': [[0.0, 0.0], [0.0, 0.0], [0.0, 0.0] … [0.0, 0.0], [0.0, 0.0]}... 

I've been using my individual Strava application for months, managing the API with the official Strava node in n8n. As of today, it still works normally.Will these new policies affect my ability to continue using n8n with Strava?              

Hi Strava team,App: "Principle Guy" (client ID 213702), category Mobile App, direct integration(Firebase Cloud Functions, EU). We have a fitness mobile app + webapp; athletesconnect via OAuth.My API settings currently show:- Developer tier: Standard- Athletes that can connect: 999Currently connected: ~148Use case: time-boxed corporate wellness activity challenges, read-only activitydata, ~150–300 athletes per campaign, a few campaigns per year. No intermediary.Three questions about the new Developer Program:1. My app shows a 999 athlete cap, but the new Standard tier mentions "up to 10   athletes." Is my 999 capacity grandfathered and will it stay, or be reduced to 10?2. To keep my current Standard access (and the 999 cap) past June 30, is a Strava   subscription sufficient? I have an active-developer 3-month free code…. does   redeeming it preserve the same access?3. For ~150–300 connected athletes per campaign, is Standard en

Hello Strava Developer folks.  Thank you for the program update to the Developer API, good stuff and quite welcome.On the new subscription requirement for standard tier:  Your practice in the past has been to approve multiple Client IDs for different levels e.g. production, staging, testing, etc.  Each client ID requires a separate account, and these are all listed on the application.  In the new world will all levels require a subscription, or just the production level for an app?  Or perhaps you mean that once an app is approved for Extended Tier, then all associated Client IDs are upgraded and no longer require a subscription?Thanks for the clarification,Dave

Hi Strava Developer Team,I am building a personal automation workflow for my own account and need clarification on activity comment posting support.What I am trying to do:Post a comment on my own activity using:POST /api/v3/activities/{activity_id}/commentsCurrent behavior:OAuth token refresh succeeds. Access token is returned successfully. Granted scope includes activity:write (and activity:read). Reading activities and listing comments works. Posting comment consistently fails with:401 Authorization ErrorResponse body:{"message":"Authorization Error","errors":[]}Environment:Public Strava API app Single-player mode OAuth 2.0 with refresh token flow Request sent from both GitHub Actions runner and local machine Same result when trying to create commentsQuestions:

Hello Strava Developer Community,I have a production Strava API application currently linked to the Strava account where it was originally created. (Personal account)Due to the recent Developer Program changes and the subscription requirement for Standard Tier developers, I would like to update the account login email to a corporate email address.I understand that migrating an API app from one Strava account to another may not be possible, so I’m considering simply changing the login email of the existing account.Before doing that, I would like to confirm whether this is safe.Specifically, would changing the login email affect any of the following?the API app itself; client_id / client_secret; existing OAuth access or refresh tokens; existing user authorizations; webhook subscriptions; developer tier status or future eligibility.The goal is to keep the s

Is there a function or any plands to develop that a segment could be created from location A to location B without a defined route one needs to follow? For example, running up a mountain as fast as possible, there might be many routes to explore, and the fastest  might actually differ between runners. 

Hello,I applied for Extended Access about two weeks ago but haven't received any response yet.My app details:Client ID: 166978 Category: DataImporterHow long does the Extended Access review usually take? Is there a way to check the status of my application?Thank you!

Hi Strava team,I'm posting here because I submitted both a user limit increase request and an email a few weeks ago and have not yet received any feedback.Our application, MindPriority, is a mental training platform built for endurance athletes (running, cycling, triathlon, HYROX, swimming, etc.). We recently integrated Strava because physical training data plays a key role in helping athletes understand the relationship between their training load and their mental preparation.Application details:Application Name: MindPriority Client ID: 245368If someone from the Strava team could review the application status or provide an update on the approval process, it would be greatly appreciated.Thank you for your time and for providing such a valuable platform for athletes and developers.Best regards,

Hi,We are developing an application to promote local challenges on Strava segments based on a community of runners in the different cities.We have already submit a request for review and provide answers to indicate how we are compliant with your terms of service. But since 1 month we have no feedback from Strava. Could you please check the status, we would like to release a beta version of our app and we already have many testers ready to participate.Best regards

Hi,According to the rate limit documentation I found here, the application’s current athlete capacity should be returned in the HTTP headers with every API request.I’ve made a few sample requests to the “/activities/{id}” endpoint, but I’m not seeing the athlete capacity listed in the response headers.  Everything else seems fine.  The response code is 200 and the data returned is as expected.  I’m receiving the other documented headers such as x-ratelimit-usage, x-ratelimit-limit, etc.Any ideas? Thank you,Gavin

Hello Strava Team,I am the developer of Strava API application Client ID 111268.Currently the application is limited to 1 connected athlete and I am receiving the following error when additional users attempt to authorize via OAuth:"403: Athlete limit exceeded"The application allows cyclists to connect their Strava accounts, synchronize activities and generate personalized training plans and performance analytics.Application details:Client ID: 111268Application Name: DDPEAKSWebsite: https://ddpeaks.com/Privacy Policy: https://ddpeaks.com/privacyThe application uses Strava OAuth and only accesses data explicitly authorized by each athlete.Could you please advise on the process to submit the application for production review and

  But the email says: The full set of changes is below. Two things that aren’t changing: every Strava athlete can still access and download their data for free, at any time – and wearable and device integrations are not affected. Which is it????

I"m trying to conect Macative Pro to Strava, so I can use on my SmartWatch, but it had exceeded the athlete number.

Hi Strava community,I am trying to get some clarity on the review status of my Strava API application, Client ID: 222554.I have submitted the application twice and carefully followed the Developer Community guidelines, API Agreement, and the instructions in the Strava API FAQ and Developer Hub posts about the review and approval process. It has now been longer than the typical 7–10 business day review window that Strava mentions, and I still have not received any response or request for more information.In addition to the form submissions, I have also emailed developers@strava.com as recommended in the FAQs and developer program information, but I have not received any reply yet.Could someone from the Strava team please help with the following for Client ID 222554: Confirm whether my application is actually in t

Recently, the Fitbit app was rebranded and changed to the new Google Health app. Since this change, the activities I have recorded on these third-party apps have had the activity distance cut/reduced when syncing into the Strava app. *NOTE: title should say distance*I am wondering if this is some sort of parsing issue which needs to be resolved, is a result of the app rebrand, or is a user-related issue I need to address. I have attached four runs, two during the Fitbit app (before the rebrand/change), and two during the Google Health app (after the rebrand/change). Run 1 and Run 2 respectively are essentially identical between the platforms with differences of 0.01 km, which I’m not fussed about. Run 3 is different by 340 metres and you can see the difference in start location on the Google Health map compared to the Strava map. Run 4 is different by 270 metres but the start locations are both correct. The activity durations between the platforms are only different due to ho

I have a few questions about how gear data flows from third-party bike computers (Garmin, Hammerhead Karoo, Wahoo, etc.) into the Strava API: 1. When a ride is uploaded from a Garmin or Wahoo device, does the device pass a gear/bike identifier to Strava, or does Strava rely solely on the athlete's default bike setting? 2. Is the gear_id on an activity ever populated automatically from the FIT file metadata (e.g. device sensor IDs), or is it always a manual selection by the athlete in the Strava app? 3. Are there any bike computers that currently pass gear assignment data through to the Strava API reliably? 4. Is there a recommended pattern for third-party apps like ours to correctly identify which bike was used for a given activity, particularly for athletes with multiple bikes? ThanksBen

Fail

Hi all (and Strava team),We've hit the 10 connected-athlete cap on our app, Linq iMessage (Strava Coach), and just submitted the Developer Program review form requesting a higher limit.The app is live and fully compliant: it's a text-message running assistant. Athletes connect with the standard "Connect with Strava" button, then text the agent to get their own runs, stats, heart rate, and PRs back. Specifics:- Read-only scopes (read, activity:read_all, profile:read_all)- "View on Strava" deep link on every activity shown- "Powered by Strava" attribution displayed- Tokens encrypted at rest; deauthorized + deleted the moment a user disconnects- Privacy policy: https://xy44jkfald.execute-api.us-east-1.amazonaws.com/privacyWe have real users at the cap and a growing waitlist. While the full review is in the queue, would it be possible to grant an interim increase (e.g. ~100 athletes) so we can keep onboarding? Happy to share screenshot