Hello Strava Developer Community,
App Name: Da Halo
Client ID: 191535
We submitted a request to increase our connected-athlete limit approximately two months ago, but we have not received any response or update regarding our application.
We have now reached the current maximum connected-athlete limit, which means new users are unable to connect their Strava accounts through our app. This is directly affecting our users' experience.
We understand that requests may take time to review, but after waiting for two months without any communication, we would greatly appreciate any update on the status of our application or guidance on how to move forward.
Has anyone experienced a similar situation or found an effective way to get an update on a pending request?
Thank you for your time and help.