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Follow-up: athlete capacity increase — Kulsans, Client ID 231801

  • Nov 3, 2026 2:57 PM UTC
  • 1 reply
  • 18 views

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Hi Strava Developer Team,

I am following up on a request to raise the athlete capacity for my application (Client ID: 231801). I have not received a reply or any news on the review.

Athletes who try to connect now see this page on strava.com:

Error 403: Connected athlete limit exceeded. "This application has exceeded its connected athlete limit."

The app is Kulsans (https://www.kulsans.com) — a team platform for running, trail, and gym coaches, built by Cenit Solutions. The coach plans the week. Each athlete connects their own Strava account so a completed activity can close the planned session, with distance and time. Coaches see that data only when the athlete shares it with that team. The connection is read-only (read, activity:read_all). We do not post to Strava, and we do not republish an athlete’s feed.

The default cap is already full, so the next athlete cannot authorize the app. I need the cap raised so every athlete on a team can connect.

Can you tell me the status of this request, the review timeline, and the next step?

Thank you, Javier Sanchez Cenit Solutions support@kulsans.com Client ID: 231801

 

 

1 reply

Jan_Mantau
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  • Hub Powerhouse
  • Nov 6, 2026 8:19 AM UTC

You cannot reach anyone from Strava in this forum.