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Question

Oauth2 APP uplaod activity data missing

  • November 12, 2025
  • 4 replies
  • 39 views

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Recently our users sync activity to strava,  the api status code is 201, but they can’t find their activity in strava app. 

Our oauth2 app client id is 15011,  the response is like:

{
"activity_id": null,
"error": null,
"external_id": "e5e62cba-c9b2-4f21-912f-588e54ed97fb.fit",
"athelete_id": 134004803,
"upload_id": 17517421023,
"id_str": "17517421023",
"status": "Your activity is still being processed."
}

My problem is why our user can’t see the uploaded activity.

 

Another problem, our App has exceeded the limit of connected athletes.

Given the gradual increase in our app's user base and their strong affinity for Strava, we require additional quotas for uploading activity data to Strava.

Could you tell us how to request a quota increase?  Thank you.

4 replies

Jana_S
Superuser
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  • Superuser
  • 1698 replies
  • November 12, 2025

Hi ​@KRaley, I don't have an answer for the first part but regarding the api limit, you’ll want to submit the developer program form linked from this page:

https://developers.strava.com/docs/rate-limits/


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  • Author
  • Hub Rookie
  • 2 replies
  • November 12, 2025

Thank you for your response. I have reviewed the relevant documentation and have begun making necessary preparations.


Jan_Mantau
Superuser
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  • Superuser
  • 1781 replies
  • November 12, 2025

And for the first part you could test to upload the fit files manually in the web browser to see if there is something wrong with them.


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  • Author
  • Hub Rookie
  • 2 replies
  • November 13, 2025

 

That's a great idea. I tried uploading the FIT file directly through the web browser, and it worked. However, when I used the API for upload, although the response indicated a successful upload, my cycling data still doesn't appear on the page.