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The Club Hub

Your go-to spot for all things Clubs. Connect with other club organizers, get engagement tips and stay up to date with new features.

  • 25 Topics
  • 73 Replies
25 Topics
K
Kevin LangfordHub Rookie
asked in The Club Hub
Getting back segments that have been deleted by Strava

I have been using a segment for 16 years to track my performance and done over 1600 climbs on it.  Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.

4008
Jana_S
1 day ago
B
BillAHub Rookie
asked in The Club Hub
Activity Aggregation Bug Report

Bug Report - Noticed that one user had a different number of rides listed (6) than showed up on the Leaderboard page (5) … and the summary of the elevation and distance was off by … you guessed it … that one ride.  That ride happened to be the third ride (Virtual- Rouvy) of the day for that user. Not the second of three or first of three, but third ride of three. All other attributes of that activity appeared in order, and they were summed properly on that user’s “Training Log” and “progress tab”.  Is it possible that only two activities of one type are aggregated?

422
B
9 days ago
J
JibberJabberHub Rookie
asked in The Club Hub
More granular controls over club activity feed?

I’ve recently created a new club and had two people join. I could immediately see their activities in the club feed, even though those activities existed before the creation of the club, and were unrelated to the club e.g. they weren’t club events or group activities done with club members. So for now I’ve disabled the club activity feed.Is there any way to set the privacy level for an activity to be club members and followers only? Or even choose which specific clubs it should appear in? Or alternatively, only show club group activities in the club feed?

41
Jana_S
22 days ago
T
Thibault lebègueHub Starter
asked in The Club Hub
problème

Après avoir enregistré ma dernière activité la vitesse max a beugé (137km)et les segments n'étaient pas tous enregistré 

61
Jana_S
22 days ago
A
AllardHub Starter
asked in The Club Hub
sharing club summary activities on 3rd party sites

I cannot find the links to embed a summary of our club activities on our website. Does this feature still work?

210
A
1 month ago
F
Fun Bike P2Tel JaktimHub Starter
asked in The Club Hub
Fun Bike P2Tel Jaktim

Dalam Rangka Menyambut HUT 44 P2Tel

130
F
1 month ago
B
Basith Rifa'iHub Starter
asked in The Club Hub
KROYA CILACAP RUNNER

KOMUNITAS RUNNER KROYA CILACAP, BERBAGI INFORMASI SEPUTAR OLAHAGA.

50
B
1 month ago
S
samert06Hub Starter
asked in The Club Hub
background refresh error

I’m having trouble with starting an activity. As you see in the pictures 

140
S
1 month ago
M
mchl ntrlvntHub Starter
asked in The Club Hub
Mi fitness app transfer activites to Strava account

Hello,I have a problem syncing my fitness app with a third party Strava account. Everything is enabled and connected to each other but the activity is never transferred in the Strava app. Does anyone have the same experience or a solution?

1050
M
1 month ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Questions about Clubs? Check out this post!

Clubs are a great way to bring your friends, family and community members together. Clubs can also be used by businesses, brands and organizations to connect with those interested in their product or service. You can check out Strava’s Club here. Whether you are getting ready to create your own club, or you already have your own club, we know you may have some questions. We’ve put together some of the most commonly asked questions to help you with your club. Let's get started! Q: Why am I not seeing all activities on the club leaderboard?A: Only activities that match a club's sport type(s) will be included in the club's leaderboard. Only activities that match a club's sport type(s) will appear on those leaderboards and club feeds. EX: Only rides will appear on the leaderboard for Cycling clubs and only Runs (not walks or hikes) will be included on the leaderboards for Running clubs. Clubs using the sport type 'Multisport' will include all sport types available on Strava in both leader

19416
Jan_Mantau
Superuser
2 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Creating your Strava Club Event

Did you know that if you are the owner or admin of a club you can create club events? Club events are a great way to engage with your club members, meet new members and grow your club. If you have a route you would like to use for your event, you can include that when you set up the event. You can select an existing route or create a new route for your event. Haven't created a club yet? Check out our post on Creating your own Club on Strava here.  Creating a Route for your Strava Club Event: With a Strava subscription, you can head over to the Strava Routes page to create your route.-Enter the location you’d like to begin your activity from.-Choose your Routing preferences -Use your cursor to create your route on the map. Waypoints can be added by clicking anywhere on the map. You can move waypoints around after you’ve made them. Control Panel On the map, you’ll find a floating control panel that will allow you to  undo or redo a step        &nb

829
T
2 months ago
C
corlivandermerwHub Starter
asked in The Club Hub
Club challenges

I have my own personal account and created a club for my hockey club (on my account). How do I create challenges on the club? I only have the option to create events but we want to create challenges in order to see who ran the most and who completed the most challenges.I am able to create group challenges but it is then linked to my profile and not the club.

686
Scout
Community Manager
4 months ago
U
Una_DHub Starter
asked in The Club Hub
Non-club activity settings for club members

I am setting up a club that will serve as a trail maintenance hub for our local trail stewards.   Users will share their trail work activities as "hikes".  How do I set up the club such that members who use Strava for other activities don't find those activities sharing to the group?Also is there a way to set up group settings such that individuals can follow and contribute to the group, without other members seeing all of thier Strava activities?Thanks!  

454
M
6 months ago
S
Strava
Sunny415Strava
posted in The Club Hub
Sparking Conversation in Clubs

“I use the Hellahgood Run Club as a space for everyone to feel like they belong. I like to call it OUR club and hope that people feel some sort of pride in being part of something together that’s bigger than ourselves and encourage each other to keep staying active.” – Hellah Sidibe, HellahGood Run Club   There’s nothing more ubiquitous in building community than having conversations. From direct conversations to group chats, we build community through conversations. We have explored the club sport type, let’s talk about club posts.If a club’s sports type is its beacon to athletes, a club's posts feed is the campfire the community will gather around. Club organizers on Strava should lean into these Club communications to keep their members engaged and motivated. So, how do posts show up, and what should be discussed? It’s worth noting there are two types of posts that can be created in Clubs on Strava: Club Announcements, created by admins and published by the club itself Member

34
elila23
7 months ago
K
Kask_adminHub Starter
asked in The Club Hub
Club's member posts on the club's page

How can we avoid aving club's memebers activities posted automatically on the post section in our club? We would like to keep the post feed dedicated to the general activites we want to promote.Thanks in advance for the support!

71
S
Strava
8 months ago
ultawtong
ultawtongHub Rookie
asked in The Club Hub
I'm user from Thailand and just completed run 10,000 km recently. ^^

I'm use strava for a long time and just completed 10,000 km run recently. We created a club to inspire each other with runner in Thailand. 😊 https://www.strava.com/clubs/ultramad19 I'm not sure how we can promote our club through any chat room.If publicizing our club through the chat room is a violation of the rules. We apologize. 🙏"Every effort counts on Strava."Thank you.

34
Scout
Community Manager
10 months ago
Scout
Community Manager
ScoutCommunity Manager
posted in The Club Hub
Creating your own Club on Strava

If you enjoy one of the many activity types on Strava, have a brand you love or just want to meet others in your area; chances are there’s a Strava club that fits your interest. There are clubs for a variety of sport types, universities, big names in the shoe, bike and clothing industries and so much more. If you’re not seeing a club that fits your needs or you have a group of folks that want to start a club, you can create your own! Follow the steps below to get started….Note: at this time, clubs can only be created via the Strava website, not via the app. Pro Tip: If you are creating a club for a brand or larger organization, it’s good practice to create a separate email account that will be used exclusively for the admin use of your Club.1. From the Club Search page, click on  (in the upper right). 2. Fill out the required fields: NOTE: If you do not want your club to be public, be sure to click. For invite only clubs, Athletes must request permission to join. Only ad

11845
Scout
Community Manager
11 months ago
B
bkooltuckHub Rookie
asked in The Club Hub
How to start a new club

Hi Strava:  We would like to start a employee fitness club on Strava.  What is the best way to start the fitness group??

634
J
11 months ago
D
DaneMNHub Starter
asked in The Club Hub
Email Groups as Club Admin

On Stava's grow your brand site, they recommend use of a shared email address or group for club admin. I've included the verbiage and link below. Has anyone done this? I take this to mean you've got to create a fake Strava user and assign the group email to that user. Is that correct?https://business.strava.com/blog/grow-brand-strava-clubsAppoint an employee(s) as your club admin. Tip: If possible, use a shared email address or distribution group, as opposed to an individual employee's email address, for your Strava club to allow easier management across a team. 

261
Scout
Community Manager
1 year ago
Rich-Running
Rich-RunningHub Starter
asked in The Club Hub
Club Verification Process

I along with some other members of Strava’s Club Organizer Network (link) have submitted forms to have our clubs verified but have yet to hear anything from the Strava team - is there a standard ETA for this process as it was many weeks since an application was made. My Club ID is CPFR (https://www.strava.com/clubs/CPFR) and i would appreciate if someone could help to review the application and verify my club.

331
Scout
Community Manager
1 year ago
Emmanuelbrice15
Emmanuelbrice15Hub Rookie
asked in The Club Hub
Notre club de marche porte le nom de CMP-REPENTIGNY et se développe dans la magnifique ville de Repe

TRANSLATION: Our walking club is named CMP-REPENTIGNY and is located in the magnificent town of Repe.

52
Scout
Community Manager
1 year ago
N
nicolasrouxHub Rookie
asked in The Club Hub
Feedback from a group admin 🙂

Hi everyone,First of all, thanks for this great initiative to listen to feedback from your users 🙂 I was taught in a previous company that "feedback is a gift" and I know its importance as a Product Manager myself 😉 😉 Some various feedback from our group experience: We are a cycling "club" in Paris. There's nothing formal about this club, the original members met during covid lockdown rides in Montmartre and it grew from there. We revolve around a Strava private group and a WhatsApp group chat.Even though we are a private group, we tend to accept most people trying to join.That's why we have 170+ members on Strava for only 50 people in the WhatsApp group (the active members). I'd guess a lot of people have never joined a group ride. As a group admin, I'd be curious to know, for each member, when did they join the club and how many club events they joined.I think this metric "club event participation" could be a good incentive to have a more a

22
Scout
Community Manager
1 year ago
S
StevenHBHub Rookie
asked in The Club Hub
Invite Athletes option to join a Strava Club not displaying all follows

I'm trying to invite Strava members I follow to join the Strava club (group) I created; however, I'm having a couple of problems: Not all of my follows are found by the "Invite Athletes" function After clicking the "Invite" button, I'm getting an "infinite hourglass":  

662
S
1 year ago
S
Strava
Sunny415Strava
posted in The Club Hub
Welcome to The Club Hub!

We're excited to introduce The Club Hub, a community for community organizers on Strava! This is a space for club builders and community organizers to engage with one another as well as with Strava staff from across the company. You are welcome to: Share tips and best practices to grow and engage with communities  Ask and answer questions as well as get advice from expert club builders and Strava Support Submit, discuss, and upvote ideas for what you would like to see in Clubs on Strava You can also expect to find the following: More tips and insights for Clubs, including new feature announcements and educational resources Insider perspectives and answers from the Strava team Curated content showcasing successful clubs and club creators with interviews, AMAs, and more We’d also love to hear from you about what works well in your Clubs experience, what is missing or could be improved, and how you would like to see Clubs on Strava develop. You are encouraged to engage with other

30
S
Strava
1 year ago
S
Strava
Sunny415Strava
asked in The Club Hub
Rallying Communities Around Sport

“Moving across the country to a city where I knew no one, it was really important for me to find community. My first thought was to turn to sports, specifically running, since that’s where I’ve always found “my people”. Strava has played a crucial part in helping me build Pacific Beach Run Club from 3 people in 2020 to now over 200 weekly runners. Our commitment to running, and the ability to have friendly competition via club leaderboards has helped create friendships that will last a lifetime!”  – Todd B., Pacific Beach Run Club A club’s sport is an important cultural influence on its community. It’s the common interest, the beacon that brings athletes together; it also is one of the primary ways that athletes explore clubs on Strava. Once athletes join, it’s how they will compete, what they talk about, and how organizers can bring them together in real life. For community builders on Strava, Clubs offer over 40 sports options to connect with athletes now, with more on the way.&

30
S
Strava
1 year ago

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