The Club Hub

When completing a run and when I get my results I now can see distance, elevation, moving time, average pace, power and average gap. whereas before I was able to see calories and average heart rate with the first 4 which id much rather. As the power means nothing and the gap I can see if I click in but now I can’t see calories at all.  how do I change this back to showing calories and heart rate rather than power and gap. 

in my club on strava some are using manual entries, the club is a triatlon club so tracks swim,bike,run activities, if someone manual uploads a swim for 1 hour this is registered in the club leader boards, is there a way we can not include manual activities 

I noticed that Strava has deducted my account to renew my subscription for 2025, but I no longer wish to continue with the service. I’ve tried to find the support team through the website, but the webpage isn’t working. Could you please guide me on how to cancel my subscription and request a refund?

On the mobile app, my group’s leaderboard only displays the number of activities. It does not display distance, and I have not been able to locate anything in the settings to adjust this. I know I can view the distance leaderboard on the website - but any insight into how to make distance the default leaderboard on the mobile app would be much appreciated. Thanks!

Hello all,Is there a way to order the leaderboard by pace instead of distance, I run a club for running and keep up to date with statistics for this club, but have some runners complaining about not being shown in the leaderboard despite being the ones with the fastest pace.I'm not able to find a way to rank by pace or at least remove the climb metric and replace it with pace, although I'm able to see pace in the current week's leaderboard.I would appreciate your suggestions! Pablo. 

Всем доброго дня! Почему то я не смог написать поздравление с праздником? В чём проблема в спортивном обществе?Translation: Good day to all! For some reason I couldn't write a holiday greeting? What's the problem with the sports society?

I have been using a segment for 16 years to track my performance and done over 1600 climbs on it.  Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.

Bug Report - Noticed that one user had a different number of rides listed (6) than showed up on the Leaderboard page (5) … and the summary of the elevation and distance was off by … you guessed it … that one ride.  That ride happened to be the third ride (Virtual- Rouvy) of the day for that user. Not the second of three or first of three, but third ride of three. All other attributes of that activity appeared in order, and they were summed properly on that user’s “Training Log” and “progress tab”.  Is it possible that only two activities of one type are aggregated?

I’ve recently created a new club and had two people join. I could immediately see their activities in the club feed, even though those activities existed before the creation of the club, and were unrelated to the club e.g. they weren’t club events or group activities done with club members. So for now I’ve disabled the club activity feed.Is there any way to set the privacy level for an activity to be club members and followers only? Or even choose which specific clubs it should appear in? Or alternatively, only show club group activities in the club feed?

Après avoir enregistré ma dernière activité la vitesse max a beugé (137km)et les segments n'étaient pas tous enregistré 

KOMUNITAS RUNNER KROYA CILACAP, BERBAGI INFORMASI SEPUTAR OLAHAGA.

Did you know that if you are the owner or admin of a club you can create club events? Club events are a great way to engage with your club members, meet new members and grow your club. If you have a route you would like to use for your event, you can include that when you set up the event. You can select an existing route or create a new route for your event. Haven't created a club yet? Check out our post on Creating your own Club on Strava here.  Creating a Route for your Strava Club Event: With a Strava subscription, you can head over to the Strava Routes page to create your route.-Enter the location you’d like to begin your activity from.

I have my own personal account and created a club for my hockey club (on my account). How do I create challenges on the club? I only have the option to create events but we want to create challenges in order to see who ran the most and who completed the most challenges.I am able to create group challenges but it is then linked to my profile and not the club.

I am setting up a club that will serve as a trail maintenance hub for our local trail stewards.   Users will share their trail work activities as "hikes".  How do I set up the club such that members who use Strava for other activities don't find those activities sharing to the group?Also is there a way to set up group settings such that individuals can follow and contribute to the group, without other members seeing all of thier Strava activities?Thanks!  

“I use the Hellahgood Run Club as a space for everyone to feel like they belong. I like to call it OUR club and hope that people feel some sort of pride in being part of something together that’s bigger than ourselves and encourage each other to keep staying active.” – Hellah Sidibe, HellahGood Run Club   There’s nothing more ubiquitous in building community than having conversations. From direct conversations to group chats, we build community through conversations. We have explored the club sport type, let’s talk about club posts.If a club’s sports type is its beacon to athletes, a club's posts feed is the campfire the community will gather around. Club organizers on Strava should lean into th

How can we avoid aving club's memebers activities posted automatically on the post section in our club? We would like to keep the post feed dedicated to the general activites we want to promote.Thanks in advance for the support!

I'm use strava for a long time and just completed 10,000 km run recently. We created a club to inspire each other with runner in Thailand. 😊 https://www.strava.com/clubs/ultramad19 I'm not sure how we can promote our club through any chat room.If publicizing our club through the chat room is a violation of the rules. We apologize. 🙏"Every effort counts on Strava."Thank you.

If you enjoy one of the many activity types on Strava, have a brand you love or just want to meet others in your area; chances are there’s a Strava club that fits your interest. There are clubs for a variety of sport types, universities, big names in the shoe, bike and clothing industries and so much more. If you’re not seeing a club that fits your needs or you have a group of folks that want to start a club, you can create your own! Follow the steps below to get started….Note: at this time, clubs can only be created via the Strava website, not via the app. Pro Tip: If you are creating a club for a brand or larger organization, it’s good practice to create a separate email account that will be used exclusively for the admin use of your Club.1. From the Club Search page, click on 

Hi Strava:  We would like to start a employee fitness club on Strava.  What is the best way to start the fitness group??

On Stava's grow your brand site, they recommend use of a shared email address or group for club admin. I've included the verbiage and link below. Has anyone done this? I take this to mean you've got to create a fake Strava user and assign the group email to that user. Is that correct?https://business.strava.com/blog/grow-brand-strava-clubsAppoint an employee(s) as your club admin. Tip: If possible, use a shared email address or distribution group, as opposed to an individual employee's email address, for your Strava club to allow easier management across a team. 

I along with some other members of Strava’s Club Organizer Network (link) have submitted forms to have our clubs verified but have yet to hear anything from the Strava team - is there a standard ETA for this process as it was many weeks since an application was made. My Club ID is CPFR (https://www.strava.com/clubs/CPFR) and i would appreciate if someone could help to review the application and verify my club.

TRANSLATION: Our walking club is named CMP-REPENTIGNY and is located in the magnificent town of Repe.

Hi everyone,First of all, thanks for this great initiative to listen to feedback from your users 🙂 I was taught in a previous company that "feedback is a gift" and I know its importance as a Product Manager myself 😉 😉 Some various feedback from our group experience: We are a cycling "club" in Paris. There's nothing formal about this club, the original members met during covid lockdown rides in Montmartre and it grew from there. We revolve around a Strava private group and a WhatsApp group chat.Even though we are a private group, we tend to accept most people trying to join.That's why we have 170+ members on Strava for only 50 people in the WhatsApp group (the active members). I'd guess a lot of people have never joined a group ride. As a group admin, I'd be curious to know, for each m

I'm trying to invite Strava members I follow to join the Strava club (group) I created; however, I'm having a couple of problems: Not all of my follows are found by the "Invite Athletes" function After clicking the "Invite" button, I'm getting an "infinite hourglass":  

We're excited to introduce The Club Hub, a community for community organizers on Strava! This is a space for club builders and community organizers to engage with one another as well as with Strava staff from across the company. You are welcome to: Share tips and best practices to grow and engage with communities  Ask and answer questions as well as get advice from expert club builders and Strava Support Submit, discuss, and upvote ideas for what you would like to see in Clubs on Strava You can also expect to find the following: More tips and insights for Clubs, including new feature announcements and educational resources