The Club Hub

Hello, i am experiencing a issues with my strava app, it doesn't count all my km, in total activities I have a 39.35 km this week  but in statistic in group I have only 15.6 km visible. Is there a way to accumulate the difference

I’ve noticed that recently my activities no longer show calories burned, either on the main dashboard or within the full activity details. Instead, I’m now seeing average power displayed. I haven’t changed my recording device or settings, and this issue started suddenly. I’ve confirmed that my weight is entered in my profile, and I’m using Garmin Fenix 7s to record the activity. This issue affects all my recent trail runs.Could you please help me understand why the calorie data is missing and how I can get it back?

Had to log back in , all data lost from challenges completed, current May challenge , following and followers. Is there a way to get all back ?thankyou in advance 

Using the mobile Strava app, there is a “Stats” icon available in each club’s page that shows “Weekly stats” which includes total club miles for the week, along with the “top 10” athletes by distance, plus four more athletes further down that list, which includes me. In the web version of Strava, there is no “Stats” option, and I’m unable to view total club miles accumulated for the week. Am I missing something or is this information really not available on the web version of Strava? Thanks.

Cannot see running time on Home Screen in mobile app. If go right into activity I can? 

Hi , I got a KOM on a segment , my question however is that on the same road there is another segment which is shorter and is in the same part of the road and my position on that KOM attempt never changed. How can I get a KOM on 1 and nothing for the other ?? 

Hello - I was prompted to reach out to Strava to change my club name (the club is verified). However, Strava support says they are not able to handle these issues. Any suggestions?

Sometimes I forget to turn off Strava after my workout and so it looks like I’m doing a super long workout. Is there a way to edit the Elapsed time so that it is accurate to my actual workout? 

I cannot find the links to embed a summary of our club activities on our website. Does this feature still work?

Ontem eu exclu[i sem querer uma atividade e já entrei em contato com o suporte mas ele não me responderam como recuperar essa atividade ou recuperaram. Gostaria de saber se existe outra forma de recuperar essa atividade.Agurado.

I am currently an intern at a professional cycling team that competes at the highest level in races such as Paris-Roubaix, the Tour of Flanders, and the Tour de France. I thought it would be a fun idea to create an active Strava community around the team. We would set up a Strava club with as many members and fans as possible. We aim to engage them through challenges and tasks, giving them the chance to win exclusive prizes, and so on.Unfortunately, Strava is so limited that it is not even interesting to pursue this further. For example, I wanted to create a challenge called "To the Moon and Back," where our members work together towards a shared goal of cycling 384,400 kilometers in a year. Sadly, you cannot create such challenges as a club owner—only Strava can do this. How ridiculous is that?Additionally, I thought it would be nice to create monthly challenges, or even weekly ones where you evaluate the results after a month. But guess what? You can only view weekly

We’ve seen how well-structured clubs bring people together around a shared passion. Strava is an amazing platform with incredible people, and we love how it fosters community.We have our own club, and those who have joined really engage with the content we create—they enjoy it, and we can see that in the high interaction-to-members ratio. The results so far have been great!But here’s the challenge: how do we take it to the next level? How can we expand our reach and attract more like-minded athletes while keeping the engagement strong?Would love to hear insights from those who have successfully grown their clubs!What strategies have worked best for you? 

Hi, how do I find the total cumulative mileage a club has logged year to date? I swear I’ve seen this before, but I’m having trouble locating it. All I see are weekly leaderboards.

Eliminei uma atividade por engano, tenho como repor a mesma? 

I’m having trouble with starting an activity. As you see in the pictures 

Dalam Rangka Menyambut HUT 44 P2Tel

Can a group be set up to include a members activities from before they joined the group? for example our work group is to track members activities from Jan 1st 2025 to Dec 31st some members are joining during the year eg January 31st and have historic strava activities from the 1st of January but these activities aren’t showing 

When completing a run and when I get my results I now can see distance, elevation, moving time, average pace, power and average gap. whereas before I was able to see calories and average heart rate with the first 4 which id much rather. As the power means nothing and the gap I can see if I click in but now I can’t see calories at all.  how do I change this back to showing calories and heart rate rather than power and gap. 

in my club on strava some are using manual entries, the club is a triatlon club so tracks swim,bike,run activities, if someone manual uploads a swim for 1 hour this is registered in the club leader boards, is there a way we can not include manual activities 

I noticed that Strava has deducted my account to renew my subscription for 2025, but I no longer wish to continue with the service. I’ve tried to find the support team through the website, but the webpage isn’t working. Could you please guide me on how to cancel my subscription and request a refund?

On the mobile app, my group’s leaderboard only displays the number of activities. It does not display distance, and I have not been able to locate anything in the settings to adjust this. I know I can view the distance leaderboard on the website - but any insight into how to make distance the default leaderboard on the mobile app would be much appreciated. Thanks!

Hello all,Is there a way to order the leaderboard by pace instead of distance, I run a club for running and keep up to date with statistics for this club, but have some runners complaining about not being shown in the leaderboard despite being the ones with the fastest pace.I'm not able to find a way to rank by pace or at least remove the climb metric and replace it with pace, although I'm able to see pace in the current week's leaderboard.I would appreciate your suggestions! Pablo. 

Всем доброго дня! Почему то я не смог написать поздравление с праздником? В чём проблема в спортивном обществе?Translation: Good day to all! For some reason I couldn't write a holiday greeting? What's the problem with the sports society?

I have been using a segment for 16 years to track my performance and done over 1600 climbs on it.  Strava have deleted it, including all this history, and there is no similar segment.Is there a way back from this.