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Answered

Can I cancel my Strava subscription and get a refund?

  • May 17, 2025
  • 1 reply
  • 88 views
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Best answer by Lola

​@JHON CARLO BESIN - please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

 

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    1 reply

    Lola
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    • Lola
    • Strava Alumni
    • 570 replies
    • Answer
    • May 19, 2025

    ​@JHON CARLO BESIN - please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

    If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

    Please click here for more information about the Support Process

     

    Lola (She/her) | STRAVA | Community Hub Team
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