Strava Features Chat

Today I’m unable to add events because “Starting Location” is not accepting addresses.

Hi, the latest updates of the iOS app have some added automation which seems to try to be helpful, but, please, how can I disable that? 😬First - making a screenshot of activity details triggers a sharing screen (where you can save an image of the map or the activity photo with stats). I understand it might make sense in some use cases, but if I'm taking a screenshot of the splits, elevation graph or pretty much anything in the activity details, I really do not want the sharing screen to pop up and hide the details that I want to capture. Second - once opening a newly imported activity, a "quick edit" dialogue pops up immediately prompting to rename the activity etc. But it's too simplified and doesn't include all the options (such as: shoes), so I always just close it and open the actual Edit mode. The "quick edit" is just a distracting and frustrating step. If anything needs to be automated this way, then perhaps

I’m wondering why my follower and following lists are no longer in alphabetical order?

Hi, I have a "goal" set to do 90mins of "Workout" activities per week. I just set this goal but I noticed that the activity that I logged as a "workout" is not contributing the my goal of 90 mins. You can see the activity and the goal progress in the pics below.Am I doing something wrong?  

At the last couple of track sessions I’ve been to, Strava has only been recording about half of my run. The time continues, so it records the whole time I’m running, but only about half the distance (so it ends up saying I was twice as slow as usual). I’ve been to track sessions for months with no problems, and obviously knew what kind of distance I cover so this is very unusual to happen twice in a row.  Has anyone else experienced this and know of any changes in settings etc. I can make to overcome it? Many thanks!

I don’t subscribe to Strava.It used to be that when I clicked on a mile this would be highlighted on the map. When I moved the cursor along the speed/elevation profile a dot would appear at the appropriate point on the map.None of this happens now. It looks as though my map is just a static picture.Have Strava taken this feature away for non-subscribers?I’m using a PC. I’ve tried using Edge and Chrome.

There is a local segment that is 5 laps of a 1.3 mile loop. People generally ride this loop for hours. Today, I completed the loop 19 times with two 20 min efforts and soft pedaling in-between. The first lap is always easy to make sure the loop is clear of obstructions, the laps don’t start at the beginning of the loop, they start when my computer starts. What I’d like is for the segment to be my “best” 5 lap effort. Today, for example, that would have started with my second lap and end at the end of the 6th lap. This would have placed my time significantly higher on the leaderboard than the 3 times that were registered (lap 1-5, 6-10, 11-15). Hopefully that makes sense. Not a huge deal, just curious how that can be handled as the actual leaderboard is likely very off and I didn’t realize that was how the laps were tracked.

When I log in the dashboard, activity feed is just completely blank. I've tried clearing cache, cookies, logging out and in and even tried another browser and it's the same, the page just doesn't load (see screenshot). It's been like this for a week now and is becoming quite frustrating, i basically can't use Strava now I’ve then been to try to submit a support request, and the support request system is also not working properly for me, so now I have no idea what to do or who to contact (does anybody from Strava monitor these posts?)

Ive noticed recently that on my list of activities on the Android app and the site on PC that my ski and snowboard elevation data has either disappeared completely or been wildly inaccurate if the data was recorded with a garmin watch, however any of the data recorded with the app on my phone hasn't been affected.Strangely enough once I click into the activity on the app the correct elevation is still present (see attached image). Has anyone experienced this/is there a known fix?Watches used were a garmin vivoactive 4 and garmin instinct 2x 

Is there a way to remove the annoying animations with silly motivational messages that appear when saving an activity? These have recently appeared on the Android app.

I wish I could track both my running shoes and my custom insoles as separate gear for mileage. I may switch my insoles to other running shoes, so the mileage will never equate to a single show gear milage. The current menu item is radio buttons so you can only select a single gear on a run. 

The amount of calories burned when I choose squash is vastly different from when I choose workout. For the same level of activity, if I choose “workout”, I burn 800 calories but if I choose “squash”, I burn 500 calories. I’ve uploaded my heart rate data to other platforms and figured that the “workout” mode is more accurate. Can you please fix this for “squash”?

It seems that activities tagged with "Commute" are not taken into account in the elevation and distance statistics? Do yo confirm? It sounds like a bug to me?

Halo Tim Dukungan Strava, Saya ingin meminta pengembalian dana atas biaya yang dipotong dari saldo GoPay saya tanpa sepengetahuan saya. Pada [tanggal], akun GoPay saya ditagih untuk langganan Strava, tetapi saya tidak mengotorisasi atau menyadari pembayaran ini. Saya yakin ini terjadi secara tidak sengaja. Berikut detailnya:Alamat email akun: rakaanjasmoro7@gmail.comTanggal transaksi: 01-02-2026Jumlah yang dibebankan: 610.000.Metode pembayaran: GoPay Saya mohon bantuan Anda untuk meninjau transaksi ini dan memproses pengembalian dana jika memungkinkan. Terima kasih atas waktu dan dukungan Anda. Salam,RAKANo: 0882008421670

When I go to the the map and i want to choose backcountry ski is not in the list, any ski related sport is not on the list.

Meu strava so tem essa opcao enquanto outros tem 2 ou 3 opcoes em png para pegar em png e colocar na foto. 

Meu strava so tem essa opcao enquanto outros tem 2 ou 3 opcoes em png para pegar em png e colocar na foto. 

Hi guys,Hope you’re well. Love Strava, so thanks for the work you do.There’s a really annoying bug which I’ve been aware of for months now:On the profile (when using the web app), in the weekly mileage section with the header “Activities for 9 Jun 2025 - 15 Jun 2025,” where it shows the weekly mileage in a sort of bar chart, the bar chart doesn’t update if you run on Sunday. It only updates on the Monday. Annoys me (and I’m sure others), because it’s nice to end a week of training and be able to see that you’ve hit your weekly mileage target.Thanks,Chris

Would it be possible to add Volleyball as a sport?

recently the maps changed from showing street names, to some streets just showing numbers. I have tried zooming in and the names still won’t show. Is there any way to go back to the old maps that show the names?  

I signed up for Strava thinking I was going to have access to training plans but now I see that I need to pay even more to access training plans. So, what perks are left worth the money for just the Strava subscription? Can’t be the chat. There are countless running community pages on Facebook and Reddit that are free. Can’t be the routes. RunGo has countless routes on their free version. So what’s good anymore about this app?

So on the Android Samsung Galaxy S24 Ultra, when i start an activity, i can see ALL activies, basically my own Heatmap.  I have been using Strava for more than 12 + years or so.  But why is it that i cannot see ALL my activities on the desktop version of Strava.I like to create new routes in new areas i have not been in, but when i am on the desktop version of Strava it only shows me one type at a time.  For example, i can see ALL hikes, on the map, but not all Hikes, Bike Rides, Runs, Trail Runs, and Walks at once.  I can see those on my phone but not on the desktop version when i am trying to create a new route and want to see all of the places i have been.  So it means i have to have multiple windows of Strava open at once just to fine tune a route (I have been to a lot of the bay area over the course of the last 12+ years.

Hi Strava community,I am pretty new to running, only starting in April of this year. I have made many silly mistakes so far, but the biggest (tracking wise) has been using the Run-GPS when using a treadmill. I did this for about 2 weeks before realizing the impact it had. I’d like these runs to not count towards my PBs/PRs but still be in my activity feed/overall totals. I have seen a few options from my searches such as flagging them, or changing them to ‘workouts’ instead of ‘runs’, but I’m concerned it would mess with my numbers. So, please let me know what would be the best course to keep my mileage and number of runs, but exclude these from my personal bests.Thanks so much!