Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

1,590 Topics
6,319 Replies

Lars-e-sorliHub Starter

asked in Strava Features Chat

alpine ski doesen’t count in club

Hi. Alpine Ski doesn’t either show in activity calendar or count into club statistiscs. I would definitely like that to count into the stats. It does just not make sense that it’s not inkluded there. Ofc only the active time. Is there any plan to add the statistics into Strava clubs and own activity calendar?

Nig7qaHub Rookie

asked in Strava Features Chat

January 400-Minute Challenge

In the January 400 minute challenge for 2025 the leader board is shown, as of 5th January, with the leader on 1197h.That is ridiculous and makes the challenge result information not worth having.The stats need to be correct.Just show hours accumulated in January, that’s all.N OVERALL NAME TIME PROGRESS 1 Manuel Lecke 1197h 16m 17,959% 2 Aleksejs Pozdnakovs Ventspils, Ventspils, Latvia 88h 31m 1,328% 3 Chong-bok Kim 81h 32m 1,223% 4 Lindsay Palmer Kitchener , Ontario 60h 26m 907% 5 Eufrasia Raiani 59h 29m 892%

V2261Hub Rookie

asked in Strava Features Chat

Disable “Who To Follow” feature?

This feature has started appearing on my feed, listing “who to follow” suggestions. I find it distracting, unwanted and a feature that I’m simply not interested in seeing. Can this feature be disabled?

MerogHub Starter

asked in Strava Features Chat

changing the x-axis on the heart rate analysis.

This is a workout I’ve just done. 1 hour of weights, 10 minute run, 10 minute row, 50 minutes exercise bike. The x-axis is meaningless. It should be time based, not distance based.

FJGPereiraHub Starter

asked in Strava Features Chat

All time stats and Year to date stats - Not visible

My followers cannot see All time stats and year to date stats. It appears 0 in both fields. I have tried to play around with settings + updated IOS latest version + latest stava update and it doesnt work.

cleanhatHub Starter

asked in Strava Features Chat

Moving time and elapsed time not correct

The last three times I have run using Strava it has incorrectly had my moving time less that half the time of my run. For example this morning I ran 12.3km in 1 hour 11 minutes (without stopping) yet my moving time is listed as 29 minutes.As a result my average pace is completely wrong and all segments are wrong.It is correctly tracking the distance I have covered so don't see how this could be a gps issue? Also I have used RunKeeper simultaneously, which has worked fine. I am having to delete my Strava activity and port from RunKeeper.Any idea what is causing this? I have been using Strava with no problems with my phone for a long time so don't understand why it has started doing this?

NYCregularguyHub Rookie

asked in Strava Features Chat

disable memories from feed?

How do I disable unrequested historical (i.e. out of sequence) runs from showing up in my feed? I was taken by surprise by this and found it confusing. My expectation as a user would be to have a “show fewer posts like this” choice next to the post, or a clear toggle in settings. This is distracting and makes me want to use the app less. I’m sure some people like this feature, but I imagine some may find it similarly distracting and antithetical to the way we use the app.

GorlamiHub Starter

asked in Strava Features Chat

Is there a way to mark a Hike or Walk as a Race?

Is there a way to mark a Hike or Walk as a Race, so that time spent taking breaks is included in stats? Last year I completed the Mammutmarsch, which is a 100km walk and something I would consider a “race”.I would like my activity to better represent the actual time it took us to complete it, as well as the km/h and pace and everything else.

runprimeHub Rookie

posted in Strava Features Chat

Remove "walks" from running challenges and expand challenges for walks

Walks have been added to running challenges as of January 2024 and as a person who does both run and walk acitvities as separate sports, this has ruined the experience of challenges in the app for me, and in general.My walks are no counting towards running challenges which rightly used to be separate. They are separate sports.I found an idea here from last year where somebody requested the opposite and now it has been implemented. From their point of view, they were lesser abled and some walks "felt" like runs to them, which i acknowledge - however, the solution there is ti simply record a running workout on your device, not a walk.To improve the experience for walkers then more 5k, 10k and monthly mileage challenges can be set up to keep it interesting. Last year I really enjoyed tracking my walking challenge and sepaately doing the running challenges. Now there are fewer challenges in total which seems like the app is getting worse, not better.Also importantly need to point out that

Djo_ewbsHub Starter

asked in Strava Features Chat

Strava mondial heat map : home-work routes missing for electric bike (and other?)

HelloFor the personnal heat map, we have the option to click and show home-work routes. But it’s not possible for the global mondial heat map. Exemple for Belgium, there is a large area whitout any electric bike… but in my case i use it only for “home-work routes”, not for leisure i mean. And so my moves are not visible on the global map as you can see the picture below.Is it possible to have also in the settings of the global world map the possibility to add these home-work routes and have really all the moves of Strava?Thank you

warrickbaymanHub Starter

asked in Strava Features Chat

[KNOWN ISSUE] Flyover Playback - low frame rate/choppy

The Flyover thing is kinda nice, but as I play through an activity the frame rate progressively degrades on my iPhone 15. On longer rides, it can drop as low as 1 frame per second. January 16th: UPDATE FROM STRAVAHello and thank you to everyone who posted here.We are aware of this issue and are currently investigating. I will post any updates here when they become available. Sorry for the issue and we ask for your patience while we work on getting it fixed.

AntonHub Rookie

asked in Strava Features Chat

Calories have disappeared from eBike ride?

Latest version of Strava on Samsung S24 and Samsung Watch Ultra.Today was my first cycle commute of the new year and first since getting the watch. Reviewing my e-bike ride, kCal is available on my watch, only. It doesn’t appear anywhere for that activity on my phone, or on the website on desktop. Instead, I’m getting a new stat about “carbon saved”, which is meaningless - Strava doesn’t know if I normally walk to work, get a train, or bus, or drive an electric car or a gas-guzzling panzerwagen.Can you add back the actually useful and meaningful ‘calories’ stat to the phone and website interfaces, please?

JC1406X5Hub Starter

asked in Strava Features Chat

HR not showing in summaey

Recently changed my running watch and now summary data does not show HR stats. Permissions are correctly enabled. I don't want to see Power I'd like to see HR data back again. Any suggestions. Thanks

SKPnSFHub Starter

asked in Strava Features Chat

Finding My Routes on iPhone

After I save a route on my web account, I am unable to find any the saved routes on the iPhone app. Where are my saved routes in the iPhone app?

SlimsNDHub Rookie

asked in Strava Features Chat

Strava widget not updating

Good morning, For the past week my iPhone Strava widget has not been updating with correct mileage. I assume this is a known issue based on what I’ve read on Reddit, but didn’t see a topic from 2024 on this topic. I’ve tried removing and re-adding the widget to no avail. 

jaguateHub Rookie

asked in Strava Features Chat

Default setting for "Type of ride"

Every ride shows “Type of Ride” as “Commute” by default. How do I turn that off? None of my rides are “Commute”