Unanswered questions

Hello,My iphone is updated to ios 17 and the Strava app is up to date. When I try to share my club’s event to instagram and create the “flyer” instagram does not show up as a sharing option. I am logged into instagram as well. Any ideas how to fix this?

hi. previously, my strava account link with Zepp account and watch. Now, im trying to link my new coros watch with strava account, following the step provided by coros via link. But not working. how to sync my new coros watch? 

Hi, A recent activity, ride, is not appearing as usual on club leader boards. I’m a long term user & have not had this issue previously. I have tried changing the activity type then changing back with no success. Any advice welcome.Thanks

Hello! I have noticed that if I start an activity on the Strava app on my Pixel watch 2, it times out at 9 minutes Has anyone experienced this? And any ideas on how to fix it? 

Dude, this app is bad enough with the stupid participation trophy of getting "Kudos" every time I take a walk or go on a bike ride. But now every time I finish a ride I have to watch this ridiculous full screen animation that fills the screen and gives me motion sickness to "congratulate" me? I did not sign up for Strava to have some robot give me a participation trophy every single time I go out for a walk or a bike ride. TURN IT OFF ALREADY! GIVE US THE OPTION TO DISABLE THIS NONSENSE! I don't even want to click the notification icon to clear out the stupid "Kudos" every time I ride.  And stop calling them KUDOS for crying out loud. Is it 1982 where every thing is RADICAL DUDE! Strava needs to get over themselves. Most of your users aren't 12 years old. 

Hello,I am using a galaxy ultra to do my run, and the data on strava never correspond to samsung health app, it always missing distance. How can i solve it? Thank you

The Relative Effort screen currently shows no more than the weeks first 8 activities. There should be no limit.

I used my Garmin Edge MTB in Downhill mode for the first time as I was using an uplift serviceIt is supposed to operate like Apline Ski - where it just disregards the Uplift sections.This is fine in Garmin Connect - but when it moved over to Strava it has been flagged and I cannot view any segment data.It is including all the uplift as recorded activity.Anyone else had this issue? Limited info on the web and Garmin support have said ask Strava… who haven’t responded... 

I started using Strava for recording rides and leaderboard features, but I’ve stayed for the route planner, frequently telling people how great it is compared to RidewithGPS and Komoot, largely for the heat map but also just for the general flexibility and resilience: base map doesn’t recognise a trail or track? No worries, just switch to manual.However in recent months it has just gotten worse and worse, to the point where I’m now plotting in RidewithGPS and only still using Strava because I’m too lazy to synch RidewithGPS with my Garmin.Issue 1: I have to use manual mode more and more, on large sections of trail which e.g. RidewithGPS will snap to. These are typically very minor singletracks but in my experience these are some of the best trails and a total pain to plot manually.Issue 2: I’m now having to use manual mode even on some roads and tracks which Strava used to snap to! So either the base mapping has changed (someone has changed ‘all vehicle track’ to ‘footpath’ or somethin

I just got a new phone, and after installing the Strava app, I noticed that any time I try to view an activity (either mine or someone I follow) the app crashes. It also crashed if I try to tap on the Maps or Record features. I can navigate the rest of the app features like Groups, If I go to the “You” feature I can also navigate within the Progress option plus I can scroll down my list of activities but just can’t open any.It has been uploading activities from Zwift and my Wahoo Element IRL rides without issue.I had a Pixel 6a before and now a Pixel 8 Pro. Same Android OS version/build on both phones and settings for the Strava app are all the same too.I have done the usual troubleshooting like clear app storage/cache and also uninstalled/reinstalled the app too.Not sure if it’s a specific feature of the Pixel 8 Pro causing the issues that my 6a did not have but it’s very frustrating.Thanks for any suggestions offered!

When I go to share my activity it doesn't give me the option to share a transparent clip of my stats, it only shows a link URL. I've tried removing my privacy restrictions, reinstalling etc but not joy. Any advice?

So annoying having to input Tai Chia as Yoga when it is much more cardio intensive (at least it is when I do it!

My watch has my run in the fitness/health apps. It usually auto-updates to strava. My only thought is that I updated my phone to ios 26 last night before my run and updated my watch to IOS 26 AFTER my run.Is there a way to force the upload? I have tried to log out of strava and back in, confirm that the settings are all correct, and check every other run and walk is entered. My early morning run worked yesterday but not today.I need the run, specificially the mapped route, to be in strava as my strava pushes to city strides. Auto-entering does not seem to add my route, just my time and distance and effort and I would really like the route to be in the app as well.I finished a lot of short, irritating roads off today and I'm going to be annoyed if I have to do this again tomorrow.

I am trying to post activities to my Instagram story and the app is not showing up in the list I can share to? Any idea on how to get it so the instagram app shows up on the share list? I have submitted a ticket to Strava support and there has been no answer. 

My workouts on my 2025 Nordic Track iFIT treadmill always sync to my iFIT app and my Apple Fitness app, but half the time they will not upload to Strava. I have restarted both apps. I have deleted both apps and redownloaded both apps. Both apps are updated to the most recent version. I have un-synced the apps and reconnected them to my profiles and again allowed for sharing. It is beyond frustrating how many bugs and lack of fixes there are. The “help” from Strava says to Manually save each workout file in iFIT online, have it email you a file. Next download the file, unzip the file so it’s the proper format. Finally, open Strava online (not in app) and find where you can manually upload the file, find the file you unzipped and upload. Unfortunately, you get all this way and see that it only provides basic stats. This is not a solution in my opinion. I am a Strava Subscriber, not using free Strava. I am an iFIT Member, not using free version.  Please fix this Strava! 

   All, is this some kind of bug? Heart rate font colour is in black (same as background) and not visible since last update. Visible when in auto pause and the background colour changes in yellow 🙄.

I’m wondering why my follower and following lists are no longer in alphabetical order?

 Receiving vague error message “Something went wrong. Please try again.” 

BesteMijn hartslag is niet zichtbaar bij mijn activiteiten ook al is mijn strava gelinkt met mijn Garmin horloge. Ik heb ook gecheckt of het niet-zichtbaar is gezet, maar dat is niet het geval. Ik heb mijn hartslagen nodig voor mijn toekomstige trainingen.Alvast bedankt

New activity type tags like Recovery, and With Pet etc are not showing in my strava app and also on desktop website version. How to get that tag options? I tried reinstalling app also and it has latest version too.

When editing an activity from the listing (https://www.strava.com/athlete/training), ticking the checkbox “Commute” does not work.Furthermore, this works from the android app, but taking the same activity from the web and saving it again removes the tag

Waarom kan ik mijn hartslag niet zien als ik mijn activiteiten upload? Deze wordt nochtans gemeten via mijn Garmin die weldegelijk verbonden is met mijn Strava. Bij de verborgen details zijn deze ook niet te zien. Ik kon ergens ook kiezen om al mijn vorige activiteiten aantepassen, maar dat heeft niets veranderd. Kan iemand mij helpen? 

Hi Strava Team, I’d like to raise an issue regarding my recent activity sync. I just completed 42.30 km — my first-ever marathon, and I intentionally went over the distance to make sure I covered it completely. However, when the data synced to Strava, it came up short, which is really disappointing after all the effort I put in. Please look into this and fix or adjust the synced distance to reflect the actual 42.30 km. I hope this can be resolved as soon as possible, as this run is very important to me. Your immediate response to this issue is greatly appreciated Thank you,

Recently our users sync activity to strava,  the api status code is 201, but they can’t find their activity in strava app. Our oauth2 app client id is 15011,  the response is like:{ "activity_id": null, "error": null, "external_id": "e5e62cba-c9b2-4f21-912f-588e54ed97fb.fit", "athelete_id": 134004803, "upload_id": 17517421023, "id_str": "17517421023", "status": "Your activity is still being processed."}My problem is why our user can’t see the uploaded activity. Another problem, our App has exceeded the limit of connected athletes.Given the gradual increase in our app's user base and their strong affinity for Strava, we require additional quotas for uploading activity data to Strava.Could you tell us how to request a quota increase?  Thank you.