Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week).
For example, here is my latest run, ready to share;
However, when I post or even save the image, it is cropped to the portrait aspect ratio.
This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?
Best answer by Bryant
Hello Everyone,
I've just received an update regarding the new sharing feature and the user feedback we've been collecting on it. I wanted to be as transparent as possible with you all.
Unfortunately, at this time, there are no immediate plans to change the current functionality.
The team is aware of the feedback and the specific points raised, particularly the involuntary triggering of the sharing screen. I understand this isn't the update you were hoping for, and I want to acknowledge the frustration you've expressed.
I assure you that the feedback provided in this thread and others are being reviewed. The team takes all of this input seriously, even when a change isn't made right away.
We'll continue to monitor the situation and your feedback. I appreciate your passion for the product and for taking the time to share your thoughts. It truly helps us understand your needs.
Thank you for your patience.
This is such a stupid change. iPhone 13 Pro. I can‘t use the sharepic with the map, because I can‘t even see the complete track.. QA team must be on vacation during those updates?
same here. IMHO this is a bug that has to be changed back. Original upload image dimensions need to be kept intact for the sharepic!
I have experienced this issue and hope Strava can fix. The image that is displayed in the “Share Activity” preview ought to match the image that is exported/shared. I would also vote in favor of not cropping “landscape” orientation images.
I just encountered this for the first time. It’s so annoying. If I save an image it should be the same aspect ratio and orientation displaying in the app. Please fix this.
I hope the strava PMs or Devs see this and decide to revert the change OR AT LEAST give the user the option to choose the aspect ratio they want to export their run image in.
I don’t know how long I can take this.
I have the following ticket Strava ticket #3244470,
with the following response
We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.
+29I have the following ticket Strava ticket #3244470,
with the following response
We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.
So it's really intentional 😒 Not the best news but thanks for posting!
I have the following ticket Strava ticket #3244470,
with the following response
We’re aware of this new implementation, where maps are now displayed in a 9:16 aspect ratio. This is not a bug but an expected change due to recent updates. However, we will share your feedback with our engineering team, noting that you preferred the previous 1:1 format.
Thanks for the sharing. Even if the aspect ratio of exported maps and images was intentionally standardized, the previews should be updated to reflect this. As it stands, the preview is not an accurate representation of what is exported--much of the map/image ends up getting cropped out.
Yep, this is awful, no point sharing rides anymore, though I’m noticing it isn’t affecting everyone?
It is a bug not a feature, photos and also map tracks are cropped. I do not really like the previous version, please revert it, or give an options to user to select between 16:9 ratio and original dimensions.
I think this is a bug. Displaying square before exporting, and when you save the map or export directly to Instagram, it crops the map and you can’t even see the full map.
I’ve run into this issue.
I honestly don’t understand what the approver was thinking when they decided to drop this image sharing feature. I sincerely hope this was just a bug and not an intentional change. Please bring back the image sharing functionality as it existed in previous versions — removing it is a major step backward.
I think this is a bug. Displaying square before exporting, and when you save the map or export directly to Instagram, it crops the map and you can’t even see the full map.
Exactly. I submitted another ticket, maybe it gets picked up so they actually fix this (at some point).
How this can be live for over a month without any change is beyond me. Seems like the staff is not using their own product. Have I mentioned I canceled my Premium subscription?
I think this is a bug. Displaying square before exporting, and when you save the map or export directly to Instagram, it crops the map and you can’t even see the full map.
Exactly. I submitted another ticket, maybe it gets picked up so they actually fix this (at some point).
How this can be live for over a month without any change is beyond me. Seems like the staff is not using their own product. Have I mentioned I canceled my Premium subscription?
It’s disappointing. I mean, at least for premium subscribers the support should be better. It really seems like they are not using their own platform.
This decision was absolutely abhorrent. Nothing quite like exporting a photo to send to your friends and having it in an aspect ratio that cuts of all of the relevant information when shared via messages. Nobody wants to fullscreen an obnoxious 16:9 run map to see my metrics when I text them a photo. It would be fine to include this as an option. But it should absolutely not be the only option. Trying to go through support has netted me exactly 0 real interaction.
Adding a comment in case extra comments mean extra speedy fixes (not holding my breath)! Please fix, Strava…
+29one of the moderators who’s in touch with the devs mentioned that the devs were working on a fix (in relation to the cropped map, but I dare to hope it's also for the photos) - fingers crossed that it won't take much longer 👍
(I don’t have any additional information, this is all I know - just wanted to let the folks in this thread know that it's work in progress...)
+2
You can’t be serious, this is low res and a very bad crop. Also selecting Instagram Post will squeeze in a vertical image into a horizontal box. Would be great to just select the aspect ratio or also move the image or crop for vertical
Bring back the 1:1 format - I have to take a screen shot and crop, lr use ankther app to get the map I want for a variety of uses - sharing via air drop, saving to photos for later insertion into Day One digital diary, sending by email etc, creating short video of a ride.
Strava please listen to your users and bring back, or at least give us an option, to save the map in 1:1 format.
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