Discussions

I’m the developer/webmaster for my local cycling club’s website. We have Strava widgets embedded, which display correctly, but they’re throwing the following console error:Uncaught ReferenceError: jQuery is not definedYou can see the error (in the browser console) on our homepage:https://sdbc.orgThe issue seems to be with the Activity and Summary iFrame widgets - the Route widget (which uses a JavaScript include) doesn’t throw any errors.Is there a solution for this? Or any plans to replace the iFrame widgets with JavaScript includes?  

After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal. 

On my profile page, next to the ebike tab and gravel bike tab that show weekly distances, the all rides tab is missing , the one that shows combined distances of rides.Any ideas how to get it back  

Could we kindly ask you to add the days of the week, Monday, Tuesday, etc., to our past training dates? This is quite important to me and others who train a lot. We would be very grateful.

Hi Strava Developer Team,I'm requesting an athlete capacity increase for my application (Client ID: 217071). My app is ridgexctf.com — a team management platform for a high school cross country and track program in Glendale, AZ.I have 62 athletes who need to connect their Strava accounts for training compliance and mileage tracking. Currently athletes are receiving 403 errors due to the default quota limit.This is a non-commercial, legitimate high school athletics use case. I have also emailed developers@strava.com.Can anyone advise on the review timeline or next steps?Thank you — Mitchell Moses, Client ID: 217071

I created an app to download my activities and it had been working fine for years. April 21st is the last time I was able to run it and since then I have been getting an 401 code when trying to download data.I’ve tried searching for answers and they all point to the access token but this is not the issue. Is anyone aware of any recent changes that could be causing this?

https://developers.strava.com/docs/webhooks/#signature-verificationWhat is Strava using for the shared signing secret ?I had assumed my client secret, but I can’t get the hashes to match for love nor money.I am getting t and v1, no worries (well at least v1 looks right)!Here’s my PHP (gasp!) <?php$timestamp = 1777657039;$rawBody = '{"aspect_type":"update","event_time":1777657039,"object_id":123123123,"object_type":"activity","owner_id":123123123,"subscription_id":123123,"updates":{"title":"Please work"}}';$clientSecret = 'myDirtyLittleSecret';$providedSignature = 'theV1HashProvided';$signedPayload = $timestamp . '.' . $rawBody;$expectedSignature = hash_hmac('sha256', $signedPayload, $clientSecret);var_dump(hash_equals($e

Hi Strava Developer Support, I submitted my request for increasing athlete connection limit a few weeks ago and still have not heard back. No worries as I’m sure you get quite a lot of these to review, but I was wondering when I may expect a response.  Thank you! 

Dear Developer team,I would follow up on a request I submitted last week for an increase in the number of athletes for my application. I completed the form provided for this purpose.Could you please provide review and let me know if there is any necessary info required from my end ? My Client ID:  226118Thank you for your time and assistance.

Working on a race tracker app (Racely) that syncs only race activities from Strava. The endpoint only exposes before, after, page, and per_page — no activity type filter.Right now I'm paginating through the full history (up to 5 requests × 200) and filtering client-side where workout_type == 1. Works, but feels wrong for users with thousands of activities.Question: Is there an undocumented or unofficial filter parameter for sport_type or workout_type on this endpoint? Something like: GET /athlete/activities?sport_type=Run&workout_type=1 Or any other approach that avoids fetching the entire activity history just to find races?

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response for the associated issue.Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Please note that (1) I’ve already filled and sent back the form (2) waited >10 business days (3) reached out back Strava Thanks!Client ID: 183565

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Thanks!  

Hi,I'm just hoping someone could help me check the status of an athlete capacity increase request for my app (Client ID: 140214), as I haven't heard back through the usual channels and wanted to make sure nothing is missing on my side. Quick timeline:- April 1: submitted the request via the official form- April 4: sent the additional screenshots and details requested by the team- April 18: wrote a polite follow-up to developers@strava.com- April 30: no reply yet, dashboard status unchanged No rush at all, I just want to confirm the submission is in the queue and that I don't need to provide anything else. Happy to share more details privately if useful. Thanks

Hi Strava community,I am trying to get some clarity on the review status of my Strava API application, Client ID: 222554.I have submitted the application twice and carefully followed the Developer Community guidelines, API Agreement, and the instructions in the Strava API FAQ and Developer Hub posts about the review and approval process. It has now been longer than the typical 7–10 business day review window that Strava mentions, and I still have not received any response or request for more information.In addition to the form submissions, I have also emailed developers@strava.com as recommended in the FAQs and developer program information, but I have not received any reply yet.Could someone from the Strava team please help with the following for Client ID 222554: Confirm whether my application is actually in t

I’ve tried several times in several different browsers to open the link from Question #2 in the Strava API FAQ.The link to the form is http://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8, but clicking it gets the same response from multiple browsers:Is it no longer used? Is something in its place? Or is this an issue on the Rook side of things?

Hello,I have developed an application called PaceWar (https://www.pacewar.com). My API Application - Client ID 232323PaceWar is a gamified fitness platform where runners and cyclists compete to dominate territories on real-world maps.Users connect their Strava accounts via OAuth to automatically sync their activities. These activities are processed to calculate territory ownership based on distance covered within defined map areas.Currently, the application is limited to 1 athlete, and I would like to request an increase in the athlete limit so multiple users can connect their Strava accounts.We only access activity data (distance, time, GPS tracks) and do not share user data with third parties.The app is already live and ready for real users.Thank you.

Hi Strava API Team! I submitted an API rate limit increase request back on April 6th, but haven't heard back yet (which is well past the standard SLA). I also followed up via Zendesk on April 20th.My application (Client ID: 217181) creates custom data overlays for running communities. We recently gained unexpected traction and hit the 999-athlete cap much faster than anticipated.We currently have several running clubs on a waitlist who are eager to onboard, and we are heavily relying on a manual input workaround right now. We'd love to get our capacity unlocked so we can continue providing a seamless Strava-connected experience for these communities.(The full app description, URL, and use cases are already detailed in my API dashboard submission and Zendesk ticket).Could someone from the team please help look into this? Any help to escalate this review would be highly appreciated! Tha

hey, I just wanted to follow up with my app submission. Do you know how long does it approximately takes for Strava to review these kind of submissions? I submitted it 4 weeks ago.  Cheers

I got approved as a dev and my athlete limit got increased to 999, but I’m unable to get players onboarded. This issue just doesn’t change.  

Hi Strava team,I have built a web application that integrates with the Strava API.Website: https://runblue.yibuu.com/Description:This is a personal running tool that allows users to connect their Strava account and view their own activity data, including routes, distance, and performance insights.The app is already live and functional:- Users can log in via "Connect with Strava"- Only the authenticated user's own data is accessed and displayed- No data is shared publiclyRequest:I would like to request production access so that multiple users can connect their Strava accounts.Currently, my app is limited to 1 athlete.Please let me know if any additional information is required.Thanks! 

I understand this has already been posted in the forum and I’m also aware that Strava is currently experiencing delays in responding to API request. I just want to post this to let Strava know that I am on the same boat as I cannot reply to other threads. I have made my initial request on 31 Mar, and have received email to resubmit my application with further details on Apr 4. I have resubmitted on Apr 4 and have followed up with 2 emails on Apr 16 and Apr 22 respectively. My client ID is 218512, thank you Strava for reading and hopefully I will get my respond soon!

Hi community and Strava team,I submitted our application for PeakFlow on April 15, 2026, and received the automated confirmation. Currently, our app is stuck with the default 1-user OAuth limit.As a B2B2C coaching platform, this limit is now actively blocking our new users from completing their onboarding flow. Athletes are trying to connect their accounts and are getting rejected by the authorization screen. We've had to temporarily build a workaround asking them to log data manually, which defeats the purpose of our Strava integration.App ID: 215535I completely understand there is a review queue, but is there any way to get a temporary bump in the user limit while we wait for the full review to conclude? We are losing real users over this constraint.Thanks for any guidance!

Hello,I’m making a website for my local community to share all the routes in my area in one place.For doing that, I use the route integration with the <HTML> code.I was just wondering if there is a limit of routes that can be integrated from an account? I would not like my accound to be suspended for that :) Thank you,

Hello Strava Developer Support,I hope you're doing well.I would like to follow up on my previous request regarding additional access for my application:Client ID: 217342 App Name: BabyrunSpecifically, I would like to request an extension to the number of allowed users. I have already submitted this request through the official form, but I haven’t received any updates yet.Could you please check on the status of my request or let me know if any additional information is needed from my end?Thank you for your time and support.Best regards,Jaypennson Amang

Hi guysUnfortunatly 2 years ago, when I have created my Strava API application, I have registered a wrong API callback Domain (myapp.com) together with a smartphone app.Now, I have another smartphone app (which should also use the Strava API application) and I would like to fix this. Can this schema work?inklaybeta://inklay.app → For my legacy appinklay2://inklay.app → For my new appThank you!Lukas