Hi Strava Developer Support Team,
I recently submitted a request to increase the API rate limit (Athlete Capacity) for my application.
My app, "VietinBank Bắc Hà Nội - Happy run 2026", is strictly an internal application built to host a short-term, non-commercial running event celebrating our 75th company anniversary. We are expecting exactly 400 internal employees to participate.
Due to a critical timeline, our official event launch is scheduled for tomorrow, June 6th. We are currently locked at the standard 10-user capacity, which completely blocks our employees from connecting their Strava accounts to our internal leaderboard.
We fully comply with Strava's API guidelines and branding. I have attached screenshots/screencasts of the user flow and the "Connect with Strava" button for your quick review.
App Details:
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Client ID: 255063
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Requested Capacity: Extended Access (for ~400 users)
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Purpose: Internal leaderboard for a private company run.
Could you please help us expedite the review process so our employees can join the event tomorrow? Your support in this critical moment would be incredibly appreciated.
Thank you so much for your time and understanding.
Best regards,
