Discussions

I've already submitted the form 3 times for my app to be approved, but I'm not getting any response from Strava. On Monday, they increased my limit to 10 athletes, but I have over 500 athletes on my app, and we're growing gradually, but I can't sync them all, unfortunately.Does anyone know how to help?

At Strava, we’re constantly inspired by the passion and innovation within our developer community. Since we launched our new developer program, we’ve witnessed an overwhelming amount of interest and enthusiasm. It’s evident that many of you are keen to collaborate and continue contributing to the vibrant Strava ecosystem. Your invaluable feedback has allowed us to refine and improve the application process. As we iterate to ensure a streamlined submission journey, we recognize that additional time to submit for review would be appreciated by our community. In light of this, we’re excited to announce that we are extending the deadline for our Developer Program. This will provide everyone ample opportunity to be part of this exciting journey and ensure that all apps benefit. The new deadline will be March 4th, 2024. Thank you for your continued interest and feedback. Together, we look forward to building a richer and more dynamic Strava exp

Hi All,With the changes happening next month, I have an application which has more than 10 users but less than 10,000, so I understand I will be classed as a Standard Tier dev. My application was previously approved. If I subscribe to Strava, does this automatically entitle me to 11–9,999 users, or do I need to go through the approval process again and potentially get rejected?Kind Regards,

Just wondering if other devs have got apps with > 10,000 users, but got allocated to the “Standard Tier”?Are we supposed to apply for Extended Access? What if we don’t, or get rejected? Do we get limited back to 9,999 users?

New API Policy §5.3 prohibits using Strava Data in AI, including data "derived from" Strava Data.My app calculates CTL, ATL, TSB from activity summaries via my own algorithms. Raw Strava fields (HR, power, pace) never reach any AI model - already removed.But when I send "CTL=62, compliance=80%" to an LLM for coaching advice - does that count as "derived from"?This likely affects every training/coaching app using the API. Clear on raw data. Unclear on calculated metrics.Artur (Client ID: 186368, Motus)

I have an app with the sole purpose of verifying if someone can run 5km under a specified time in order for them to join a club. It does this by scanning their Strava activity history and returning a yes or no answer. I don’t need to know anything beyond that so I don’t need them to be stored as a “connected athlete” going forward.   However, as I understand, by them just giving access for the app to scan their activity history this counts as an additional connected athlete right? And they remain as an additional connected athlete in the future (i.e. forever, unless they manually revoke access to your app). Is there a way around this? My initial thinking is webhook-based deauthorisation. After the worker gets the token and checks activities, this immediately call Strava’s deauthorise endpoint. This revokes the token and removes the app from the athlete’s authorised apps list on Strava’s side. In theory this should free the slot. Whether this act

We have recently been upgraded to Standard Tier and are developing GOER, a consumer fitness platform integrating Strava activity data for gamified challenges and community engagement. We expect several hundred athletes shortly after launch and would like to understand the process, timeline and requirements for obtaining Extended Access Tier.

Hello Strava Developer Support,I would like to request production access for my personal training analysis application.Client ID: 251804 App Name: JNSIX Endurance Description: A private dashboard for triathlon and running performance analysis, route visualizer, and training load monitor (CTL/ATL) for myself and a small group of local athletes. Expected Users: Less than 10 athletes.The application complies with the Strava API Agreement and Brand Guidelines. Thank you!

Hello, I have created an app that allows my brother and I to compare training plans and progress. I have used the Strava API to pull in my activity data. Can you please increase the athlete limit to 2 so I can pull in his data as well?

Hi everyone, and hi Strava team,Quick question following the June 1 Developer Program update.Client ID: 218716 (Cycling Challenge - charity, 13 years on Strava)Previous tickets: #13323 (April 3) and #14218Original application resubmitted: April 4, 2026I've self-upgraded to Standard Tier (10 athletes) under the new structure - thank you, that's a helpful first step. But we need Extended Access Tier for our ~200 charity riders raising funds for children's brain cancer research.I emailed developers@strava.com to ask whether our existing pending application from April is automatically being considered under the new Extended Access review, or whether we need to resubmit through the updated form. The reply was an automated message pointing me to the documentation,  which doesn't answer the question.Could someone from the Strava team please clarify the process for applications that were already in the queue before June 1?Many of us in t

Hello Strava Team, I created an application called Pace 10 for a local running team in Brazil. The app synchronizes Strava activities and generates mileage rankings for runners. My application is currently limited to 1 connected athlete, and I would like to request an increase so more members of our running team can connect their Strava accounts. Client ID: 253030 Thank you for your support.

用于数据可视乎得赛段排名 

Can I have a refund? I accidentally purchased a one year subscription but I don't use strava everyday and it was a family member that accidentally purchase it .I don't want to purchase a subscription. I hope the developers can read this. I need my money back I need that money for my school tuition fee. Thanks in advance 

Hi all,I'm the developer of OpenSwim Forecast, an open water swimming conditions and coaching app that integrates with Strava to read and visualize swim activities (HR zones, laps, route maps, device water temperature). It's live on the iOS App Store with an Android build in progress, and has an active user base syncing swims via Strava.I've submitted requests through the developer support process for an athlete count limit increase and a rate limit increase for production use (tickets #14733, #14559, #15019). The athlete cap is currently the practical blocker, new users hit the limit and can't connect.A couple of questions for anyone who's been through this:1. Is there a typical timeline for production access / athlete cap reviews, or a way to tell whether a ticket is actively in the queue versus waiting on something from my side?2. Is there specific information reviewers like to see up front to speed things along — privacy policy, brand-compliance

Hi, I submitted my app to the Strava API Program on April 20, 2026 and received the automated acknowledgment the same day (it mentioned a 7–10 business day review). It's now been about six weeks with no further response, so I wanted to ask about the status here.App name: RidePlanner Client ID: 209789 App URL: https://roadplanner-two.vercel.app Requested athlete limit: 1000 (currently limited to single-player mode) Scopes: read, activity:read, profile:read_allI've also emailed developers@strava.com as a follow-up. Is there anything else I should do, or anyone who can check the review queue? Thanks!

I noticed that the current route module documentation only lists limited information for route type and subtype values, mainly covering rides (type 1) and runs (type 2) with limited subtypes. Documentation reference: https://developers.strava.com/docs/reference/#api-models-RouteWhile testing manually, I found additional undocumented values, for example:Gravel ride route → type = 6, subtype = 4Mountain bike route → type = 7, subtype = 4It would be very helpful if the documentation could include a complete reference of all available route types and subtypes, including their numeric mappings and meanings.Thanks in advance

Hi Strava Developers,I have sent several requests over the last month to gain access to the production API for my application.I have not received any response.Can this please be reviewed and responded to?Best,Jack

Hello Strava Team, I am requesting production access approval and an athlete connection limit increase for my application. Client ID: 161609App Name: VorcelabRequest increase: Production app approval + athlete connection limit increase to 1000 athletesDate submitted: May 11, 2026 Vorcelab is a running and trail training analysis application connected to Strava. The app allows users to connect their own Strava account through OAuth and import their own activities in order to analyze training history, workload, elevation, effort distribution, progression and performance trends. The application is designed to provide training insights and coaching-related analysis based on the authenticated athlete’s own data. It does not replicate Strava’s social features, does not expose other athletes’ private data, and does not allow users to access data from athletes who have not explicitly authorized the app. 

Hi Strava Team,We submitted our Developer Program form on 3 May 2026 and received the confirmation email the same day. It has now been nearly 4 weeks with no update, which is well past the 7-10 business day estimate mentioned in the confirmation.App details:App Name: SSA Challenges App Client ID: 250614 Associated Club: Supplement Superstore Fitness Club Requested Limit: 500 athletesWe're an Australian supplements business using the API to run monthly fitness challenges for our customer community. We only require read access to activity data for challenge leaderboards.Could someone please check on the status of our review? We have participants waiting to connect.

Hello Strava Team,I am officially requesting to move my application to Production mode to lift the current 1-athlete limit and begin public beta testing.Application Information:- Name: RunMyTrack- Client ID: 167824- Website: https://runmytrack.com- Privacy Policy: https://runmytrack.com/privacyProject Description:RunMyTrack generates running playlists calibrated zone-by-zone to the user's pace and heart-rate zones. The app uses Strava activity data to auto-fill cadence, max HR, and recent race pace, which it uses to calculate precise BPM targets for each training zone (Z1–Z5). Every track in the playlist is matched to the runner's actual cadence, so the music naturally drives effort instead of fighting it.Strava API Usage:We use the API in read-only mode to:- Read the user's recent activity history to extract average cadence and pace- Read max HR from activity streams for heart-rate zone calibration

HI!I’m developed a app and I need permission to increase numbers of athletes that will access strava by my app.TKS! JOÃO CLAUDIO SCHENAAPP NAME: EFITNESSCLIENT ID: 249984APP DESCRIPTION: A platform for sports coaching, It integrates with Strava to import athletes’ workouts, calculate hysiological metrics like TSS and update training sheets.USER SCALE: Around 1000 athletes to start.COMPLIANCE: We confirm  our application complies with the Strava API Agreemente and Brand Guidelines.    

Dear Team,I would like to increase athlete connection to 100 at this point, how to do that, I dont see posibility in strava app to request increase!Field Value Client ID 219142 App name Supervaroņi Trenini App URL https://supervaroni.lovable.app Category Coaching platform (endurance sports — running, cycling, swimming) Region Latvia / EU Requested increase Athlete cap: 1 → 99 (Connected Athlete approval, exit Single Player Mode)         Current usage 1/1 athletes, ~2 API calls/day (webhook-based, no polling) Brand compliance ✅ "Co

I understand this has already been posted in the forum and I’m also aware that Strava is currently experiencing delays in responding to API request. I just want to post this to let Strava know that I am on the same boat as I cannot reply to other threads. I have made my initial request on 31 Mar, and have received email to resubmit my application with further details on Apr 4. I have resubmitted on Apr 4 and have followed up with 2 emails on Apr 16 and Apr 22 respectively. My client ID is 218512, thank you Strava for reading and hopefully I will get my respond soon!

Hi everyone, I’m building a Morse Code Translator website that uses an external API for real-time text-to-Morse and Morse-to-text conversion. The platform works well initially, but during continuous typing or rapid requests, the API responses become delayed and sometimes return outdated or incomplete data. This creates inconsistent translations on the frontend and affects the overall user experience.The application uses JavaScript Fetch API with asynchronous requests, and I suspect the issue is related to request handling, overlapping responses, or API rate limits. I’ve also noticed occasional timeout and CORS-related errors when multiple requests are triggered quickly. Since the translator updates results live while users type, managing

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Thanks!