Hi Strava team and community,
I submitted an athlete capacity increase request for my app on [date you submitted] and haven’t heard anything back yet. Does anyone know the average wait time for limit increases, and is there anything else I should do to move it along?
- App name: Ridgeform
- Client ID: 280444
- Website: https://ridgeform.vercel.app
- Capacity requested: around 2,000 athletes. We have demand for roughly that many users, so this should give us a comfortable buffer.
What the app does: Ridgeform turns a user’s own Strava activity into a personalised route poster. The user connects their Strava account and picks an activity. The app reads that activity’s route and headline stats (distance, elevation gain, moving time, date) to draw the poster, which they can then order as a print. It doesn’t post to Strava, and it uses the data only to produce that user’s poster.
Until the increase is approved, customers can’t connect their own accounts, so it’s blocking our launch. Any guidance on timelines would be really appreciated.
Thanks,
Jaskirpal Dhuphar