Hi Strava developer team and fellow developers,
I'm the developer of PadelCounter, a scorekeeping app for padel on iPhone, Apple Watch, Garmin and Android. Our API application (Client ID 286602) reached the 10-athlete limit on 28 October 2026, one days after we released Strava upload in version 22. Since then, every new player who taps "Connect with Strava" gets "Limit of connected athletes exceeded". I now created an emergency update for my app that includes manual Strava upload and a warning but this is a little sad.
- Capacity request form submitted with screenshots of every screen that uses Strava
- Current limit: 10. Requested: 5,000. The standard next tier would already unblock our launch.
What the integration does:
- Uploads a finished match as a Padel, Tennis or Pickleball activity (sport_type), with duration, heart rate and calories when recorded, plus the players' names and the court.
- If the athlete already recorded the match with another device, it updates that activity's title, description and sport instead of creating a duplicate.
- Reads only the athlete's own recent activities, to avoid duplicates.
- Uses the official "Connect with Strava" button and the "Compatible with Strava" logo. Tokens are stored only in the device keychain. Disconnecting deauthorizes the app and deletes all Strava data on the device. Our privacy policy has a dedicated Strava section.
Could someone from the developer team confirm that the request is in the queue, or tell me if anything is missing? I'm happy to provide a TestFlight build, a test account or anything else that helps the review.
Thank you! Jonas – PadelCounter (https://padelcounter.com)