Discussions

I am not able to see club leaderboard option on my android app. It was available last week.

Discovered yesterday/today that my mileage for this week is not showing on club stats leaderboards despite showing in club activities feed.  On closer inspection there are a number of others with activities in the club feed this week who don’t show on the leaderboard and at least one athlete who is on the leaderboard but with less milage than what they have completed this week.  This is not related to activity type.  This is not isolated to a single club.  

I am experiencing an issue where my club’s recent activities stopped updating a few hours ago. Although members have been recording and submitting new activities.Anyone is experiencing this right now? Or is there currently an outage with Strava service?

bonjour j’ai creer un club AS Randonneurs Ruy Montceau il y a 48 menbres quand il font leur activité il sont clasée moi quand je fait mon activité je ne suis pas classée hors que c’est moi qui a creer le club tous mais parametre sont ouvert a tous 

Bonjour tout le monde, j’ai déjà posé cette question sur le centre d’aide Strava, mais je n’ai pas eu la réponse. Quelqu’un peut-il me dire pourquoi mon cumul de kilomètres de cette semaine n’est pas identique dans les statistiques de mes clubs par rapport à celui de mon profil,merci TRANSLATION: Hello everyone, I asked this question before on the Strava help center, but I didn't get the answer. Can anyone tell me why my cumulative kilometers for this week are not identical in my club statistics compared to those in my profile, thank you

How do I sync my workouts from ULTRAHUMAN app to Strava so I can see my HR data when i run

A Segment is exactly that, a segment of a route or journey, it has nothing to do with a rider name or bike type! Strava needs to sort the leaderboard arguments out in their App so that each different bike type doesn’t have to keep reinventing the wheel by re-entering segments that are we have been used to using for years and just because we change bike type for a ride we are punished and lose the segments! 

my progress are not updating since weeks. any bug or it' just my fault? many tks

I recorded a run using my phone (forgot my watch). I can see the activity but it’s not counting toward my progress or showing on my social feed

It's pretty shitty that I spend my year gathering data with Strava....5 years now actually, I can cannot access some sort of data for "Year In Review". Not a good business model and I think it will show in users leaving the app long term. One of many cheap things Stands is doing. 😢

For a week or so now the map that is displayed when opening an activity defaults to the middle of Africa. Likely the equator  at Null Island rather than defaulting to the activity area /  showing the activity on the map. I’m a strava user of many years so am used to Strava’s quirks from time to time, but this seems to persist and I am not sure anyone else is having the same issue. It only seems to be an issue on desktop / website. I cant see anything awry in settings Etc and think s like OS maps and Google seem to default to my rough area as usual. But again this is an issue when viewing saved activities not when recording new ones, so usually it doesnt matter where I am, it defaults to the area of the activity. I.e. When I am at home in North West England and view an activity in France the map opens showing the part of France relating to the activity 

Someone created a route with komoot for the group to run.she sent te link to the route, but now i want to import it to my strava in order to display in on my wahoo

Hola, a alguien más le pasa que la distancia con la aplicación nativa no coincide con Strava. En mi caso el Samsung wacht7 me dice que he corrido 6 km y en Strava me sale 5.80 km. Algún detalle en la aplicación o algo que sepan 

Distance covered in 2025

Hello, I would like to remove or revoke members from my club who are posting inappropriate content or appear to be bots. As the club owner, I currently don’t have access to the full member list and therefore can’t remove them. How can you assist us with this issue?

Why dont we ever hear back on suggestions we’ve taken the effort to register? All we see it a small amount of upvotes, and never hear back again. The reason for the small amount of votes is because of the effort it requires to register on the community hub. If this was an easier process for the average Strava User (voting) we would see a surge in upvotes! Come on Strava, you can do better? 

Welche Vollhirnis sind auf die Idee gekommen, dass bei der letzten Slide des Sportjahres, nur jener teilbare Überblick anpassbar (nur Laufen, nur Radfahren, etc) der dieses hässliche Design orange mit schwarzem hintergrund hat. Wie viele instagram storys nicht gemacht wurden, nur weil bei der transparenten Übersicht alle kilometer (egal ob mit Rad, zu Fuß oder schwimmend absolviert) zusammengerechnet sind. Richtig verschissen von Marketing/Grafik

Agree or disagree: should classic and skate skiing have their own categories?

Denk dat Strava mijn stilstanden met de fiets er niet meer uithaalt? 

Hi everyone,I’m the developer of a fitness app integrated with Strava, and I’d like to ask for some advice from the community.Our app has grown to ~999 connected athletes, and we recently applied to increase our athlete limit to 10,000. Unfortunately, the request has not been approved yet, even though user growth is ongoing and we’re close to hitting the current cap.I’m curious to hear from others: Has anyone here successfully gotten their athlete limit increased beyond 1,000? How long did the approval process take in your case? Were there any specific metrics, usage patterns, or implementation details (e.g. webhooks, deauthorization flow, caching strategy) that helped with approval? Any insights or shared experiences would be greatly appreciated. Thanks in advance 

I rode tonight and got a KOM on The Lost Boys Segment. This should be removed. 

Dear team stravaGood morning Please help me with the refund process for the annual subscription I accidentally purchased, which the app automatically processed without my confirmation. I haven't used the Strava app since October. I only took a trial subscription, and then an annual bill was issued, which then automatically transferred the payment to my account. I will use the funds for hospital expenses. So, please help me with the refund process. I sincerely request it.

Dear Strava Support Team,I am contacting you to request the cancellation of an active Strava subscription on my account. I never knowingly agreed to this subscription and only became aware of the charge after the transaction was processed.I have submitted a refund request through Google Play and am currently awaiting the process, which is expected to take 1–4 business days.Here are some details that may be helpful in tracking my account:Amount charged: Rp 609,390.00Device used: Android I would like the Strava team to assist me by:1. Canceling the active subscription.2. Reviewing this case and supporting the refund so that my funds can be returned.

I made a new segment but I am the only person showing up on the leaderboard. when this first happened I tried deleting it and make it again, that didn’t help. after waiting for a few hours nothing changed except people who have ridden that segment today showed up. Why aren’t the rides by people in the past showing up and how do i fix it?