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1742 Topics
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AntonyVHub Starter
asked in General Chat
nouvelle version d’affichage août

Bonjour, j’ai eu sur le lis d’août un affiche différent sur l’application. Je pouvais voir le parcours de ainsi que le bas de l’écran l’affichage avec les kilomètres, le temps,la fréquence cardiaque, etc.depuis la semaine dernière suite à une mise à jour l’affichage est redevenu comme avant.ce nouveau affichage était vraiment bien, je préfère à celui d’aujourd’hui 

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Flip123Hub Starter
posted in General Chat
Bergwelten Bike Experience

Get on your road cycling and gravel bikes and explore the Mühlviertel region together with professionals from 03. - 05.10.2025: https://www.bergwelten.com/e/bike-experience-2025

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RickySpanishHub Starter
asked in General Chat
Writing to Huawei Health

Hi, I can upload workouts from Huawei Health to Strava, will strabva enable it the other way that I can upload workouts from Strava to Huawei Health?

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JanedHub Starter
asked in General Chat
Trying to find Strava stats for a book

Hi Team,I’m writing a book and I’m trying to find stats from Strava about the number of first time ultramarathon runners (50k distance and over) who completed an ultra, preferably for the most recent year that data is available. I don’t mind if it US only or worldwide. Even more helpfully, if data is available showing ages of participants (first timers), particularly over 40. I’m sure I’ve seen these stats somewhere but now I can’t find any. Any help much appreciated. And I’ll obviously credit Strava.Thank you!

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Jana_S
Superuser
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SaRaHW49Hub Rookie
asked in General Chat
Deleting a club

I set up a club as a test to see if it would work for a charity challenge my work team is doing. I don’t think it will so I want to delete the club. How do I do this?

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Jana_S
Superuser
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OliCXUHub Rookie
asked in General Chat
"tyre" as type of component

Hello, in My Gear > Bike > Components, it’s no more possible to select “Front Tyre” or “Rear tyre” in the type of component.Is it expected? Thanks

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Jan_Mantau
Superuser
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GoohubHub Rookie
asked in General Chat
strange square elevation graph

Hello, Quick question, I have noticed that when I try to create a segment, the elevation graph is all “square” with an activity from my coros pace pro when it’s all smooth from an activity from a garmin watch : coros : garminAny idea why ? both have barometric altimeter

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dawsonj28Hub Rookie
posted in General Chat
Account permanently suspended from commenting my phone number :(

From reading the "Understanding Account Enforcement" support page, I see that a permanent suspension is reserved only "more serious offenses". Sharing my own phone number is not a serious offense, therefore a warning would have been the correct response based on Strava's own policy updated July 31, 2025 He’s sent some appeal emails to support but I want to help. We love the years of training history and memories on Strava, If there's anyone in here that can do something I’d appreciate it so much!! Is there a phone number we can call for a real person? My dad got his account permanently suspended after he commented his phone number on a friend’s run. He pays for the subscription and has been a user for years. He’s not great with tech, but this is really egregious, we’re both pretty upset that he’s permanently suspended now instead of just a warning. Thanks

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Jana_S
Superuser
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PhiliPTranHub Starter
asked in General Chat
Why can't change the strava club event organizer?

In the past, I’ve been able to change the organizer of the club events on the strava club I help run. The purpose is to let people know who is the ride leader for that club event. I am unable to now change it on the website. There is no menu for it. 

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zamwon
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PlagueFitnessCanadaHub Starter
asked in General Chat
How to change username

Hello, So i clicked on create topic above and it wanted me to sign in which i assumed it was going to auto sign in as i am signed into strava. I wasnt reading and i put what i wanted my topic to be. So now i want to know how i can change my username i tried to go into setting but its only allowing me to add a display picture.

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Marya
Community Manager
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mark_ransomHub Rookie
asked in The Club Hub
Zero attendees showing in club event insights

Am at a loss to understand no logged runs / attendees show in any of our events. The club is for a parkrun so the start time should not be an issue, it will always be close to 9amInitially there was no route logged for the events but I created and added one a few weeks backI since noticed that start & end 100m of my own runs were hidden & have just now changed thisOthers in the group who logged the same run did not have the setting on to hide their starts & endsMy activities are visible to EVERYONE. Any one else has this issue & worked out what was wrong?

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Jeff12Hub Rookie
asked in General Chat
Unable to add links/URLS to posts /URLs stripped out in comments

What happened with URLs? Looks like URLs are being automatically removed from posts, so it's being a little bit more complicated to share for example Strava Challenges from clubs with friends.

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Morel05Hub Rookie
asked in General Chat
Demande urgente de remboursement pour abonnement Strava renouvelé par erreur/Urgent refund request

Good morning, I am contacting you to request a refund regarding an annual Strava subscription that was automatically renewed. A month ago, my friend Marin offered me to take advantage of the free one-month subscription to Strava. I accepted and added my credit card to benefit from this free trial. However, today I was charged €60 for an annual subscription that I did not want to renew. I am a minor and this purchase was made in error. This amount represents a significant portion of my savings, which took me almost two years to accumulate. I did not intend to continue with the paid subscription and would like to request a refund. Thank you in advance for your understanding and help in resolving this situation quickly. Awaiting your reply,Sincerely,Dimitri Morel of Arleux

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Ray_GHub Climber
asked in General Chat
segment challenges

Why does the app notify me about "a segment challenge near you" that's actually 100km away?Why does the app notify me about segment challenges for a sport I've never posted an activity for?

303
Jan_Mantau
Superuser
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JoeRunningHub Starter
asked in General Chat
Bug. Moving Time incorrect when saved.

Hello!So this happens when i record the activity with my android phone. It started happening 6 months back. Still using the same phone.I did a nonstop run for 44 min. And when i pause the activity before saving it. All data is correct.But the moment i save the activity. Moving time get cut from 44 min to 20 min. Distance is correct.Why does this happen? I have to keep deleting activities due to getting world record times.Why cant it just save the correct moving time when it was already showing the correct data before saving it?

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Jan_Mantau
Superuser
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RockstarBbyHub Starter
asked in General Chat
My Strava App

I accidentally deleted my activiy from my App yesterday. Can I retrieve it?

301
Jan_Mantau
Superuser
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FritzyyHub Starter
asked in General Chat
redund system

Hi guys I accidentally subscribe to the subscription how can I get my money back and how many days?

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Jan_Mantau
Superuser
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CrazyLegsHub Starter
asked in General Chat
Fitbit heart rate on Sense 2

Does anyone else have any issues with strava not linking into the heart rate on the Fitbit Sense 2. Thank you

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xdennismaHub Rookie
asked in General Chat
Strava app to track Local Legend performance

Hello!I see that there are many, many Strava apps available. I am looking for one that will provide an MS Excel output report for a set of approximately 300 segments (which I have listed), showing which ones I am the Local Legend (and how far back the #2 person is on the leaderboard), as well as the ones where I am not the Local Legend (and how close I am to the #1 person on the leaderboard). Does anyone know if such an app already exists? Is there an efficient method to checking the available apps to see if there is one with such functionality?Thank you,Dennis

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AntoinetteHub Starter
posted in General Chat
Strava Aktivitäten

Warum wird seid einigen Tagen meine Aktivitäten nicht mehr im normalen Startaccount wo ich alle meine Freunde auch sehen, angezeigt. Jetzt muss ich immer zuerst in meinen eigenen Account hineingehen davor war es automatisch auf der Startseite. Habe überhaupt nichts verändert in den Einstellungen. Meine Freunde sehen es nur ich nicht, muss immer in mein Profil. Warum das auf einmal 

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janeakHub Starter
asked in General Chat
Accidentally Deleted Best Effort

I accidentally deleted a Half Marathon best effort from my activity and was wondering if there was a way to undo the action and readd the best effort? Thanks!

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Jan_Mantau
Superuser
ValSubbaiah
ValSubbaiahHub Starter
asked in General Chat
Unable to comment posts

Hello Team Strava. I am a subscriber. I am unable to comment on posts. I am getting the error message “Something went wrong, please try again”. I kept trying but could not get to post comments.1. Should i stop trying to post!2. Do you know what has gone wrong?3. Is there a problem with my subscription? Thank you for your valuable time. 

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Lola
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naboozerHub Starter
asked in General Chat
Unable to leave comments

I have a Strava group set up with over 200 members and I like to encourage them by adding a comment when I canHowever, after about 20 or so comments, I do not seem to be able to post anymore as an error comes up Why is there a comment posts limit, it's not very good if I can only reach 5% of my Strava group

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Lola
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구명철Hub Starter
asked in General Chat
핸드폰을 바꿨더니 스트라바 로그인이 잠겼습니다. I changed my phone and Strava login is locked.

애플 로그인으로 스트라바를 로그인했었는데 현재는 삼성 핸드폰을 사용해서, 애플 로그인이 어렵습니다. 사용하던 아이디를 그대로 사용하고 싶은데 방법을 알려주세요.모든 활동이 활성화된 상태에서 계정이 잠겨 있고 비밀번호를 변경하려고 했지만가능하지않다고 나옵니다. 내 친구들이 내 활동을 볼 수 있기 때문에 내 이전 계정이 여전히 활성 상태라는 것을 알고 있습니다.변경 가능하게 도와주세요.

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Lola
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Chill1Hub Starter
asked in The Club Hub
Tri Club Leaderboards - Distance

Is it possible to display Triathlon or Multisport clubs as distance instead of time? We’re running a distance challenge and want to display it via distance, it’s multisport rather than one sport. Alternatively, are there good third party integrations that might work for collecting club data?Thanks!

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Jan_Mantau
Superuser

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