Discussions

Ciao a tutti,Ho inviato il modulo del Programma per sviluppatori il 12 aprile 2026  per spostare la mia app dalla modalità giocatore singolo e ho inviato un'email di sollecito a developers@strava.com circa una settimana fa. Finora non ho ricevuto risposta a nessuna delle due email.Leggendo altre discussioni, vedo che questo problema è piuttosto comune, quindi ho due domande per la community:1. Qual è una tempistica realistica al momento?  I post recenti parlano di tempi che vanno da una settimana a diversi mesi: qualcuno ha ricevuto l'approvazione di recente (aprile-maggio 2026)? 2. C'è qualcosa che ha contribuito ad accelerare i tempi?  Un formato specifico per l'email di sollecito, screenshot da allegare, contatti che si sono rivelati utili?A titolo di riferimento, la mia app: - Nome: ReadyRun (allenatore di corsa AI, Android) - ID client:  216890 - Sito:  https://readyrun.run - Webhook già configurato e convalidato, flusso

Is there any way to check your submission? I want to see If I correctly applied for both?

Hello Strava Developer Team,I'm writing to request an increase from the default 1-athlete limit for my application "Running Coach Pro", currently in private MVP testing.APPLICATION DETAILSApp Name: Running Coach Pro (branded "Team Total Trail" during testing) Client ID: 236045 Website: https://teamtotaltrail.netlify.app Authorization Callback Domain: sbluphkqhfeoiwfcaccy.supabase.co Brand compliance: full compliance with Strava Brand Guidelines — the Strava brand orange (#FC4C02) is used only for the official "Connect with Strava" button; the rest of the app uses our own brand palette (turquoise/blue/green gradient).WHAT THE APP DOESA SaaS platform for running and trail coaches to manage their athletes. Athletes connect their Strava account so coaches ca

Hi Strava team,I'm requesting production access for my application.App name: INTAKEClient ID: 224411Category: WellnessWebsite: https://track-intake.comPrivacy Policy: https://track-intake.com/privacyWhat it does: INTAKE is a clinical-grade nutrition and fitness tracking app. It syncs workout data from Strava (activities, distance, heart rate, elevation) to provide users with post-workout nutrition insights like hydration, protein, and electrolyte recommendations.Why I need it: Currently limited to 1 athlete (Single Player Mode). We have beta testers who need to connect their Strava accounts via OAuth.The app only reads activity data — no write operations, no data sharing with third parties. Fully compliant with Strava API Agreement and Brand Guidelines.Thank you!

Hello everyone! My name is Paulo, and I work as a data engineer. Recently, I’ve been studying multi-agent workflows (AI), and I decided to start a new personal project alled PathFinderAI ((GitHub Repo)[https://github.com/messerzen/PathFinderAI/tree/main]) to apply what I’ve been learning.As a bike enthusiast, my first idea was to build a tool to suggest routes. The motivation came from a recurring situation: every Friday, my friends and I decide on the weekend ride — “Which route are we going to ride tomorrow?”We usually prefer to ride early in the morning so we can attend to our commitments later in the day. Quite often, we have constraints like: “I need to be home by 10 AM” or “I had a tough week, so let’s do an easier ride tomorrow.”Even though we have a fairly large “menu” of routes we already know, it’s not always easy to choose the best

Hi Strava Developer Team and Community,I'm building a personal accountability app called RunStreaks that helps runners maintain daily running streaks. After reviewing the November 2024 API policy updates and the feedback on my initial submission, I've made significant changes to ensure compliance.Before I resubmit, I wanted to open it up for public review and get some feedback from this community.Here's the live site: https://runstreaks.io I'm the only runner on there right now, but you can see the concept. I've done my best to remove literally everything possible to stay compliant while still maintaining the core idea in its most minimal form. I've worked pretty hard on this app, and I don't want to do another submission just to get rejected again. So I was hoping I could get some honest feedback before I make any final changes an

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response for the associated issue.Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Please note that (1) I’ve already filled and sent back the form (2) waited >10 business days (3) reached out back Strava Thanks!Client ID: 183565

HI, Wondering the status of my application. requested user increase Client ID117619

Hi, Like to check status of application? Ticket #14556 I submitted this application several weeks ago and got a request for screen shots. I uploaded screen shots and wondering if it could be processed.  I am looking to increase from 1 athlete to 250 I know you are busy. I would really appreciate if could process this request. Thank you!!!   

After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal. 

Hi Strava API Team! I submitted an API rate limit increase request back on April 6th, but haven't heard back yet (which is well past the standard SLA). I also followed up via Zendesk on April 20th.My application (Client ID: 217181) creates custom data overlays for running communities. We recently gained unexpected traction and hit the 999-athlete cap much faster than anticipated.We currently have several running clubs on a waitlist who are eager to onboard, and we are heavily relying on a manual input workaround right now. We'd love to get our capacity unlocked so we can continue providing a seamless Strava-connected experience for these communities.(The full app description, URL, and use cases are already detailed in my API dashboard submission and Zendesk ticket).Could someone from the team please help look into this? Any help to escalate this review would be highly appreciated! Tha

I had submitted my application and user limit increase request 20 days ago with no response. Last night, I wrote a brief email to developers@strava.com and got approved this evening.It’s very disappointing to see this forum so full of developers waiting for feedback! Below are some factors that I think may have contributed to me getting a response. I hope this will help some of you all out!My application was very descriptive (probably overly so), spelling out exactly how the API integration served my users and why I needed higher limits. The integration is simple, just reading public routes and uploading ride recordings from my app.   The app already is on the App Store, not something in development. I know for some apps/services that’s not feasible but I do think that could have helped my application get through. For what it’s worth, probably not muc

Hi Strava Team,I know the queue for API approvals is starting to look like the start of a major marathon crowded and moving slower than I’d like! But I thought I’d try my luck and see if I can win the "Review Lottery" today.I’ve built runpires.com to bring some extra motivation to the running and cycling scene here in Vienna. The webapp is polished, 100% compliant, and ready to roll. The only problem? Currently, the only "Empire" I’m ruling is my own data.I’ve been the sole athlete on the platform for 3 weeks now, and while I love my own stats, the community here in Vienna is getting restless waiting to join the fun.Could you please check on Client ID: 177917? I’d love to finally onboard my first group of athletes and stop being the loneliest runner on the Donauinsel.Best regards from Vienna

Hey all! Been holding a group of athletes from training on gorace.fit for a three weeks now waiting for Strava to let us into their API program. I was quoted 7-10 days and folks are starting to get frustrated. Any tips for getting the app approved for more than a single athlete?Thanks in advance!

I'm trying to analyse how much time an athlete spends in a specific power zone based on athlete's zone.When pulling an activity with "getZonesByActivityId" the distribution_buckets values do not match the athlete zones, they are just fixed buckets 0-50, 50-100, 100-150, 150-200 ...The zones for heartrate data are correctly matching the athlete's zone but the power data is not.Any idea why this is happening? 

H,I submitted my API application and it was escalated to a specialist, but it's been over 20 days without any update.This is currently impacting our platform (Movyn), as users are unable to properly sync their activities and send completed workouts to Strava. We are actively losing users due to this limitation.Our use case is a cycling performance platform where users connect their Strava account via OAuth to sync activity data for analytics and training insights.We are fully compliant with Strava API guidelines and only request necessary scopes for reading user activities.Could someone from the team please provide an update or help move this forward?Happy to provide any additional details if needed.

Hi all,Our client ID: 218247Posting here because I've exhausted every available channel and still can't get any response from the Strava API Developers Team.Timeline of the case:March 31 – Initial request submitted April 4 – Received a reply asking for additional information April 7 – Sent all the requested information back April 14 – Resubmitted the form April 15 – Sent a follow-up reminder May 4 (today) – Still complete silenceThat's nearly five weeks since the original submission and almost three weeks with zero response since my last reminder.What I've already tried, in case anyone suggests it:Official contact forms  Support email Support chatbot LinkedIn outreach to team membersAt this point our API

I submitetd my aplication for increasing the number of athletes for my app on the 1st of april, then I answered what they asked about my app and resubmmit on the 6th of april, then I followed up with my Client Id  207841 on the 20th of april and once again on the 27th. I have not gotten any answert about my application. I would greatly appreciatte if somebody could follow up on my request to know what the next steps are

Dear Developer team,I would follow up on a request I submitted last week for an increase in the number of athletes for my application. I completed the form provided for this purpose.Could you please provide review and let me know if there is any necessary info required from my end ? My Client ID:  226118Thank you for your time and assistance.

I built a free tool called Runner Passport. Connect your Strava account and get a personal dashboard with your PRs, consistency heatmap, fun facts (hottest run, countries run in, max heart rate, most liked activity) and more data that your regular Strava does not show you.No data is stored. It reads directly from Strava and shows your stats on screen.👉 runner-passport.up.railway.appCould you please give me some honest feedback? What's missing, what's confusing, what would make you actually use this?Note: there is a chance you cannot log in, when there are too many requests. Then, please try again later.

I've requested an athlete capacity increase for my application (Client ID: 219336), numerous times now, and in 5 weeks have received no response or update. My app is endurancesciencelabs.com — an integrated coaching platform with tools including running programs, strength programs, and form analysis software.I have roughly 20 athletes who need to connect their Strava accounts for to be able to view their data and receive training and performance insights that I’ve designed my interface to deliver, but won’t work until their accounts are connected. I’ve already lost a month of subscriptions for multiple athletes because Strava hasn’t increased my connected athlete limit yet, or even responded to my numerous submissions, per the 2nd FAQ link. There is some verbiage about showing data usage to support a limit increase, but I’m not sure how I can show data usage increases without being able to connect any athletes but the 1 initial connection I’ve used as beta testing!Plea

Hi, I’m requesting a quota increase for the number of athletes. My application is missing critical features without the Strava integration and I have no means to test the app w/out additional athletes.

Working on a race tracker app (Racely) that syncs only race activities from Strava. The endpoint only exposes before, after, page, and per_page — no activity type filter.Right now I'm paginating through the full history (up to 5 requests × 200) and filtering client-side where workout_type == 1. Works, but feels wrong for users with thousands of activities.Question: Is there an undocumented or unofficial filter parameter for sport_type or workout_type on this endpoint? Something like: GET /athlete/activities?sport_type=Run&workout_type=1 Or any other approach that avoids fetching the entire activity history just to find races?

I’m the developer/webmaster for my local cycling club’s website. We have Strava widgets embedded, which display correctly, but they’re throwing the following console error:Uncaught ReferenceError: jQuery is not definedYou can see the error (in the browser console) on our homepage:https://sdbc.orgThe issue seems to be with the Activity and Summary iFrame widgets - the Route widget (which uses a JavaScript include) doesn’t throw any errors.Is there a solution for this? Or any plans to replace the iFrame widgets with JavaScript includes?  

I created an app to download my activities and it had been working fine for years. April 21st is the last time I was able to run it and since then I have been getting an 401 code when trying to download data.I’ve tried searching for answers and they all point to the access token but this is not the issue. Is anyone aware of any recent changes that could be causing this?