Skip to main content
Question

Temporary rate-limit increase for "Unlock Earth" (client ID 269196)

  • October 5, 2026
  • 1 reply
  • 18 views

unlockearth
Forum|alt.badge.img

Hi Strava API team,

Unlock Earth (iOS/Android, approved for 999 athletes) is in its launch onboarding phase. 121 athletes are connected and 76 are waiting for their first history sync, which needs one read per activity (about 470 activities per athlete on average). Our current limits (3,000 reads/day]) are exhausted early each day, which leaves new athletes waiting days for their first sync.

We're asking for a temporary increase to [30,000] reads/day (and [3,000] per 15 minutes) for 7 days to clear the launch backlog. This is a one-time spike: we've just deployed an optimisation that cuts reads per activity by roughly 90% (we use the activity list's summary polyline and fetch the full stream only when an activity could unlock something new), so after this period our steady-state needs are small and the current limits will be enough for normal use. Syncs are throttled to 2 at a time and we honour all 429 responses.

We only use athletes' data to show them their own unlocked places; it's never sold or used for advertising, and athletes can delete their account and data in the app. Happy to share a demo or more detail.

Thanks, SP Karlsen Invest

1 reply

Jan_Mantau
Forum|alt.badge.img+26
  • Hub Powerhouse
  • October 5, 2026

I’m not aware that temporary increases exist and a user forum is the wrong place to ask for it anyway. This can only be solved on your side by optimising the usage further, distributing the consumption more evenly on the users or by simply waiting for the backlog to clear.