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General Chat

Share who you are and what keeps you motivated. Or, start a new discussion on a fun topic with your fellow community members.

  • 1,708 Topics
  • 4,877 Replies
1708 Topics
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StormySkyeHub Rookie
asked in General Chat
achievement badges

I am a subscriber..I have been on Strava many years doing many activities every single day and yet I have never received an achievement 500 or 1000th badge ... I must be way past these now .. a friend who's only on a few months has got their 1000th achievement badge they do not subscribe ,... Is there a reason I haven't received badges or is it a random thing ?

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Cam_NinjaHub Starter
asked in General Chat
Strava activity 5km shorter than Garmin

Garmin app showed my 15km run above, but Strava shows only 10km run like below. Why is this and how can I fix it? 

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anchskier
Superuser
Sander11
Sander11Hub Climber
asked in General Chat
Display issues when sharing an activity on Facebook.

Hi everyone,If I want to share an activity on Facebook via the web/PC, there are several ways to do so. Simply copy the link from your address bar and click the Facebook logo next to your activity. However, you can't then choose what you want to see on Facebook.For example, I have an activity to which I've added multiple photos. If I share it directly, only my main photo appears. I can't choose between other photos or simply the map.If I create a link via the activity, I can select a photo/image, but I get an invalid link. This is also the case if I debug this link first (https://developers.facebook.com/tools/debug/).If I share the activity via my app, I can also select various photos/maps. However, if, for example, the map with the route, distance, etc. is visible and I click share, I don't see this image, but my main photo with the activity info.I first need to save the image or photo with the activity data I want to share through my app. Then, I post it on Facebook and include the l

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LameStravaHub Rookie
asked in General Chat
Can you turn off the horrible Kudos animation?

Dude, this app is bad enough with the stupid participation trophy of getting "Kudos" every time I take a walk or go on a bike ride. But now every time I finish a ride I have to watch this ridiculous full screen animation that fills the screen and gives me motion sickness to "congratulate" me? I did not sign up for Strava to have some robot give me a participation trophy every single time I go out for a walk or a bike ride. TURN IT OFF ALREADY! GIVE US THE OPTION TO DISABLE THIS NONSENSE! I don't even want to click the notification icon to clear out the stupid "Kudos" every time I ride.  And stop calling them KUDOS for crying out loud. Is it 1982 where every thing is RADICAL DUDE! Strava needs to get over themselves. Most of your users aren't 12 years old. 

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JamieASouthallHub Starter
asked in General Chat
Tiktok

Why does Strava not have the feature to share directly to TikTok? 

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GordonHub Starter
asked in General Chat
What does this mean on leaderboard?

I often see on Leader board segments that I'm outside the top 10, but the place on the board says 5th or 6th or similar. Why? I've checked it by "this year" or age or weight or men only etc, and on none of the refined boards am i in 6th.  

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rmsyaraHub Starter
asked in General Chat
refund for unauthorized subscription

Has anybody here get a successful refund after unauthorized subscription charge? Thanks for the answer! They are very unresponsive. 

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rmsyaraHub Starter
posted in General Chat
Requesting for refund

Can I still get a full refund from this app? I just installed the app, and to my surprise, I have now a paid subscription for a year. I didn't have a notification that I subscribed on this app, and a even confirmation from my bank before even paying, but upon checking the Google Play Store just now, face recognition and fingerprint are both enabled when paying, so I think payment was made thru this as my bank linked to the said application.I'm in shock because I barely open the app, and even didn't use it at all. I even suspect my bank that is linked to my Google Play Store that maybe it was their mistake, but it wasn't, and all along it was your app who charged me without even using it.I'm just afraid I can't have my money bank because upon searching on the internet about your terms for requesting a refund, users can only have a request within 14 days after the purchase, but it's been almost a month now since I requested, and that's because I didn't know it's this app who made an auto

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Jo61joHub Climber
posted in General Chat
Wildly incorrect distances!

Since I complained about Strava’s poor GPS satellite connections and speed calculation to support about a month ago, I am noticing that the Strava distance recording has changed.  Apparently, Strava made some changes but as usual, are testing them on users in real time.Segment and total distances that stayed approximately the same for years are now different.For example, one hike that is a measured 7 miles long, Strava would usually show as between 7.12-7.18 miles.  Today, an activity on this trail came in at 7.38 miles!  That is an excessive error.  Sheese.A week ago, a segment on another trail that Strava has always shown as 2.63-2.67 miles showed 2.56 miles.Strava developers don’t seem to know how to work with GPS satellites and data! If you want a clear example of this, note the distance shown at a rest break (take a screenshot), then watch Strava show distance gain as you sit at rest, not moving!  Support claims they can’t compensate for what they are calling “GPS Drift”even thoug

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Holler55Hub Rookie
asked in General Chat
maps on oneplus 12 with android 14

When opening a map i can see the map and rout but no names of streets or locations, cities etc

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MarkMarkHub Starter
posted in General Chat
Recent changes to Training Log layout creating confusion

The training log recent got changed so that its sorted with later activities in each day are on top and morning activities are on the bottom.  This is opposite how it was, and how every other calendar works - morning hours are near the top and the days activities progress down the page.  Flipping this in the Training Log makes it read upside down from my calendars where the activities are planned/scheduled.Whats worse is that the activities are now left justified. The bubbles are centered relative to the text title of each activity, but the length of the title pushes the bubbles to the right or left so the activities for each day are no longer center aligned in columnar fashion. For days with many activities that vary in title length it creates a snaking list which can sometimes come close enough to other days activities that its confusing as to which column it actually belongs in.  Center justified was easy, lokk up and down under the Date and see a clean list of activities for that d

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Paolo CortiHub Starter
asked in General Chat
No cardio Data

Buonasera. Ho Strava con abbonamento annuale, collegato ad account Garmin. Dal 9 Settembre Strava non mi fa più vedere i dati del cardiofrequenzimetro. Provo a dare il consenso ma ricompare ACCESSO NEGATO. Ho provato anche associando il cardiofrequenzimetro all'app STRAVA: in diretta i dati vengono visualizzati ma terminata l'attività spariscono e non vengono visualizzati nello storico. Chi sa darmi delle indicazioni? GrazieGood evening. I have a Strava annual subscription, linked to a Garmin account. Since September 9th, Strava has stopped showing my heart rate monitor data. I tried to enable it, but ACCESS DENIED appears again. I also tried pairing my heart rate monitor with the STRAVA app: the data is displayed live, but once the activity is over, it disappears and isn't displayed in my history. Can anyone give me some advice? Thanks. 

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kiaraolyottHub Starter
asked in General Chat
how do i delete my account on community hub?

I can't find the option to delete this account on community hub. I want to keep my strava but do not need this site anymore pls help

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carolg19Hub Starter
asked in General Chat
Strava Support Not Helping

I hate to have to take things to this measure, but I feel the only way to actually get a response and assistance from Strava is to make a post. On August 18th, I purchased the Strava + Runna bundle subscription. I am running my first half marathon in December, and was excited to use these tools to help maximize my training for someone who is not entirely confident in creating a plan on my own. However, when I purchased the subscription, it would not show up on my Strava account OR my Runna account, but the subscription shows up on my apple purchases, AND the money was taken out of my account. I submitted a ticket taht same day, and waited. 10 days later, I had still not been contacted, so I submitted another ticket on August 28th, believing maybe it was simply overlooked. A week went by, and I STILL heard nothing, so I submitted a third ticket on September 7th, pleading for help. Shockingly, I did receive a response (8 days later) on September 15th, someone responded to my ticket, stat

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Jan_Mantau
Superuser
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Ananda BooysenHub Starter
asked in General Chat
Strava not recording from one point.

Route I mostly RunNow 3KM shorter due to not recording correctly.

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MelVCHub Rookie
asked in General Chat
why can't I reply to people who comment on my activity and who I'm following?

If someone I'm following comments on a recorded/saved activity I used to be able to use the @ to bring up their name and reply to them directly. Now they just don't appear. Other people appear but not the ones I want. I use an Android/Google phone. This has only just started happening in the last week or so.

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Bryant
Community Manager
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Jaid1971Hub Starter
asked in General Chat
Data sent to Strava from watch is not correct

Strava is knocking time off my performances rather than mirroring what I send to the platform from my Reflex Active 45 GPS watch/app Why is it so out?????

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Cyclo_SaurusHub Rookie
posted in General Chat
Feedback on: New Mobile App Interface for Activities (bad UI decisions)

My opinion:  There are some poor UI choices in the updated Activity viewing interface on the Android app (February 2025 update).  This is the interface you see when you click on an activity in your feed.1) Half the screen, upon clicking, is Strava’s terrible default map (and not the map chosen by the user, e.g. “Dirt”, etc).  Photos should be the key attraction.  Photos are what make people click an activity.  The new interface hides the most interesting feature and it replaces with Strava's WORST POSSIBLE MAP OPTION (my opinion).   This “default map”, which takes up half the page, should either be updated or killed.  It shows ALMOST NOTHING USEFUL.  No town names, no surface types (dirt vs pavement), no scale bars or mileage markers to indicate distance.  It's just a route shape with little meaningful context -- and takes up half the screen in this view. Clicking the map...  Gives almost nothing extra.  You get town names, but no other useful context.  For instance, if I chose DIRT as

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BenoitSomersHub Rookie
asked in General Chat
Directional Pointer 90 Degrees Off

I’m having the same problem as described in this ticket.That ticket was marked as “solved”.Could you elaborate on that solution, please?Thanks,Benoit.

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RelaxdelHub Rookie
posted in General Chat
exclude virtual rides

No one needs to see zwift rides in their feed.  They should be excluded or an option to remove them.  

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Nico3runHub Rookie
asked in General Chat
Bug report on training log

Hi !I’ve found what seems to be a bug on my training log on the Strava App for iOS : my training log (in French : journal d’entraînement / I don’t know what is the name in English) doesn’t show any activities anymore.I tried to hit refresh and it doesn’t work. On desktop mode, everything is ok. But on the App, nothing seems to work anymore in the training log. I tried updating the App and logout/login but the issue’s still there.I’ll appreciate if someone can tell me if that’s just me or a wider known bug !Thanks !

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Zak BHub Rookie
asked in General Chat
Global Heatmap data - access?

For work I’m looking to incorporate the Global Heatmap data into recreation and conservation planning efforts in USA.  Is this possible?  Is there someone I could speak with to discuss it?

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Jana_S
Superuser
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Alwin BakkerHub Starter
posted in General Chat
lasttiggevallen

Mijn vrouw wordt al een aantal dagen lastig gevallen door een account genaamd Nick de Graaf. Zou deze gebruiker verwijderd kunnen worden?

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Jana_S
Superuser
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CollPMHub Rookie
posted in General Chat
Actividad de Calistenia

Propongo la actividad de calistenia. Creo que es un deporte creciente que difiere de los demás deportes de hierro. Además se podría desplegar casilla donde colocar repeticiones de diferentes ejercicios como dominadas, fondos en paralelas,  front lever y un largo etc.

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Rizky FadhliHub Starter
posted in General Chat
pengajuan pengembalian dana

Yth. Tim Dukungan Strava, Saya menghubungi Anda untuk meminta pembatalan langganan Strava yang terlanjur aktif di akun saya. Saya tidak pernah secara sadar menyetujui langganan ini, dan baru menyadari adanya tagihan setelah transaksi diproses. Saya sudah mengajukan permohonan pengembalian dana melalui aplikasi DANA dan saat ini sedang menunggu proses yang disebutkan akan berlangsung selama 1–4 hari kerja. Berikut beberapa detail yang mungkin membantu untuk menelusuri akun saya:Jumlah yang ditagihkan: Rp 549 000,00Perangkat yang digunakan: Apple Saya mohon bantuan tim Strava untuk:1. Membatalkan langganan yang sedang aktif.2. Meninjau kasus ini dan mendukung pengembalian dana agar dana saya dapat dikembalikan. Silakan hubungi saya jika membutuhkan informasi tambahan. Terima kasih atas perhatian dan bantuannya. Hormat saya,Rizky Fadhli 

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Jan_Mantau
Superuser

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