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Answered

Not hearing back: Athlete Limit Increase

  • April 2, 2026
  • 6 replies
  • 63 views

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Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. 


Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. 

Thanks!
 

 

Best answer by Emily_A

Hi ​@pizzamiheart 

Please ensure you’re reaching out to developers@strava.com. 

Reviews can take 7-10 business days.

 

6 replies

  • Answer
  • April 2, 2026

Hi ​@pizzamiheart 

Please ensure you’re reaching out to developers@strava.com. 

Reviews can take 7-10 business days.

 


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  • Author
  • Hub Rookie
  • April 2, 2026

Thanks for the reply, Emily! That’s the email I’ve got and have reached out to. I’ll keep an eye out over the next few days. I originally applied on March 13th.


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  • Hub Starter
  • April 3, 2026

Hi ​@pizzamiheart

I’ve been having the same issue. I submitted an initial request in February and another one on 20 March. I followed up by email, but I have heard nothing. 

If you hear anything, please can you update this thread? I’ll do the same too. 

Cheers,

Lee


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  • Author
  • Hub Rookie
  • April 3, 2026

For sure ​@firmo, will do!


  • April 3, 2026

Hi ​@firmo

Please reach out to our team with your client ID. Thanks!


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  • Hub Starter
  • April 3, 2026

idem