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[KNOWN ISSUE] App will only show me about twenty of my saved routes.

Dodd
Mt. Kenya

Hi. My name is Dodd. I’m new to the forum but have been using Strava for about six years. I’ve got a bug on my app that will let me view only about 15 or 20 of my most recently saved routes. I can see that the other routes are there and the app will let me scroll to them for a second but then kicks me back to the latest 15 or so. I’ve contacted support but they were not able to help and closed my ticket. Has anyone else experienced this?  Thanks. 

ps  I can see them all on my laptop, not on app, iPhone. 

3 REPLIES 3

AEROGUERO
Shkhara

Yes, and it would be great if we could see more than 100 of our photos!  I can find specific rides by the pictures i take

confusedstravae
Verified
Verified

I am having this problem too, FWIW. Tried to create an event for my club, created a new route... could not see route on the Event. Managed to do it instead via the App where the route appears but still not visible on the desktop version (Chrome, IOS)

Jane
Moderator Moderator
Moderator

Hello @Dodd 

Thanks for posting and apologies for any confusion over this.  What you are experiencing is a known issue.  Our Team is currently investigating the underlying cause and hopes to have this bug resolved soon.

In the meantime, we ask for your patience and the best workaround is to view your routes on the Web. Thanks again.


Jane (she/her)
STRAVA | Community Hub Team