Developers & API

After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal. 

I'm trying to analyse how much time an athlete spends in a specific power zone based on athlete's zone.When pulling an activity with "getZonesByActivityId" the distribution_buckets values do not match the athlete zones, they are just fixed buckets 0-50, 50-100, 100-150, 150-200 ...The zones for heartrate data are correctly matching the athlete's zone but the power data is not.Any idea why this is happening? 

Hi there, i was thinking if it’s possible in Strava to build a section in Strava where athletes can post there 4 favourite routes for every wind direction. For privacy reasons you can delete the first and last 100 meters.Why do i ask this: For example:i live in the Netherlands.i’m going for a holiday to Utrecht.I go to the Strava website.Go to the section “ Routes”Go to “Netherlands”Go to Utrechtand then i see a list of users who live in UtrechtI click on user “Tim” for example and i see “Tims” favourite routes for 4 directions.Then i can download this GPX and start my route. Sounds like this will make a lot of Strava Users happy.

Hi all,Our client ID: 218247Posting here because I've exhausted every available channel and still can't get any response from the Strava API Developers Team.Timeline of the case:March 31 – Initial request submitted April 4 – Received a reply asking for additional information April 7 – Sent all the requested information back April 14 – Resubmitted the form April 15 – Sent a follow-up reminder May 4 (today) – Still complete silenceThat's nearly five weeks since the original submission and almost three weeks with zero response since my last reminder.What I've already tried, in case anyone suggests it:Official contact forms  Support email Support chatbot LinkedIn outreach to team membersAt this point our API

I submitetd my aplication for increasing the number of athletes for my app on the 1st of april, then I answered what they asked about my app and resubmmit on the 6th of april, then I followed up with my Client Id  207841 on the 20th of april and once again on the 27th. I have not gotten any answert about my application. I would greatly appreciatte if somebody could follow up on my request to know what the next steps are

https://developers.strava.com/docs/webhooks/#signature-verificationWhat is Strava using for the shared signing secret ?I had assumed my client secret, but I can’t get the hashes to match for love nor money.I am getting t and v1, no worries (well at least v1 looks right)!Here’s my PHP (gasp!) <?php$timestamp = 1777657039;$rawBody = '{"aspect_type":"update","event_time":1777657039,"object_id":123123123,"object_type":"activity","owner_id":123123123,"subscription_id":123123,"updates":{"title":"Please work"}}';$clientSecret = 'myDirtyLittleSecret';$providedSignature = 'theV1HashProvided';$signedPayload = $timestamp . '.' . $rawBody;$expectedSignature = hash_hmac('sha256', $signedPayload, $clientSecret);var_dump(hash_equals($e

Hello Strava Developer Team and Community,I’ve developed an application called Nghe An Runners(https://ngheanrunners.info/), a gamified fitness platform where runners compete to control territories on real-world maps based on their activity data.I’m now building a localized version of this platform specifically for our running community, Nghệ An Runners.About Nghệ An Runners:Nghệ An Runners is a community running club founded on June 13, 2021. The club brings together:Runners currently living in Nghệ An People originally from Nghệ An living across Vietnam Members from other running clubs nationwide Especially smaller local running groups within Nghệ An provinceOur goal is to grow a strong, connected running community and encourage a more active lifestyle throu

Dear Developer team,I would follow up on a request I submitted last week for an increase in the number of athletes for my application. I completed the form provided for this purpose.Could you please provide review and let me know if there is any necessary info required from my end ? My Client ID:  226118Thank you for your time and assistance.

I built a free tool called Runner Passport. Connect your Strava account and get a personal dashboard with your PRs, consistency heatmap, fun facts (hottest run, countries run in, max heart rate, most liked activity) and more data that your regular Strava does not show you.No data is stored. It reads directly from Strava and shows your stats on screen.👉 runner-passport.up.railway.appCould you please give me some honest feedback? What's missing, what's confusing, what would make you actually use this?Note: there is a chance you cannot log in, when there are too many requests. Then, please try again later.

I've requested an athlete capacity increase for my application (Client ID: 219336), numerous times now, and in 5 weeks have received no response or update. My app is endurancesciencelabs.com — an integrated coaching platform with tools including running programs, strength programs, and form analysis software.I have roughly 20 athletes who need to connect their Strava accounts for to be able to view their data and receive training and performance insights that I’ve designed my interface to deliver, but won’t work until their accounts are connected. I’ve already lost a month of subscriptions for multiple athletes because Strava hasn’t increased my connected athlete limit yet, or even responded to my numerous submissions, per the 2nd FAQ link. There is some verbiage about showing data usage to support a limit increase, but I’m not sure how I can show data usage increases without being able to connect any athletes but the 1 initial connection I’ve used as beta testing!Plea

bonjour,Comment peut on connaitre le dénivelé cumulé de l’itinéraire lorsque qu’on se déplace sur celui ci ?on connait le dénivelé total, mais par exemple sur un itinéraire de 200 km j’aimeras connaitre le dénivelé cumulé au km 100. Merci 

Hi, I’m requesting a quota increase for the number of athletes. My application is missing critical features without the Strava integration and I have no means to test the app w/out additional athletes.

Working on a race tracker app (Racely) that syncs only race activities from Strava. The endpoint only exposes before, after, page, and per_page — no activity type filter.Right now I'm paginating through the full history (up to 5 requests × 200) and filtering client-side where workout_type == 1. Works, but feels wrong for users with thousands of activities.Question: Is there an undocumented or unofficial filter parameter for sport_type or workout_type on this endpoint? Something like: GET /athlete/activities?sport_type=Run&workout_type=1 Or any other approach that avoids fetching the entire activity history just to find races?

I’m the developer/webmaster for my local cycling club’s website. We have Strava widgets embedded, which display correctly, but they’re throwing the following console error:Uncaught ReferenceError: jQuery is not definedYou can see the error (in the browser console) on our homepage:https://sdbc.orgThe issue seems to be with the Activity and Summary iFrame widgets - the Route widget (which uses a JavaScript include) doesn’t throw any errors.Is there a solution for this? Or any plans to replace the iFrame widgets with JavaScript includes?  

Hi Strava Developer Team,I'm requesting an athlete capacity increase for my application (Client ID: 217071). My app is ridgexctf.com — a team management platform for a high school cross country and track program in Glendale, AZ.I have 62 athletes who need to connect their Strava accounts for training compliance and mileage tracking. Currently athletes are receiving 403 errors due to the default quota limit.This is a non-commercial, legitimate high school athletics use case. I have also emailed developers@strava.com.Can anyone advise on the review timeline or next steps?Thank you — Mitchell Moses, Client ID: 217071

I created an app to download my activities and it had been working fine for years. April 21st is the last time I was able to run it and since then I have been getting an 401 code when trying to download data.I’ve tried searching for answers and they all point to the access token but this is not the issue. Is anyone aware of any recent changes that could be causing this?

Hi Strava Developer Support, I submitted my request for increasing athlete connection limit a few weeks ago and still have not heard back. No worries as I’m sure you get quite a lot of these to review, but I was wondering when I may expect a response.  Thank you! 

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response for the associated issue.Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Please note that (1) I’ve already filled and sent back the form (2) waited >10 business days (3) reached out back Strava Thanks!Client ID: 183565

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Thanks!  

Hi,I'm just hoping someone could help me check the status of an athlete capacity increase request for my app (Client ID: 140214), as I haven't heard back through the usual channels and wanted to make sure nothing is missing on my side. Quick timeline:- April 1: submitted the request via the official form- April 4: sent the additional screenshots and details requested by the team- April 18: wrote a polite follow-up to developers@strava.com- April 30: no reply yet, dashboard status unchanged No rush at all, I just want to confirm the submission is in the queue and that I don't need to provide anything else. Happy to share more details privately if useful. Thanks

Hi Strava community,I am trying to get some clarity on the review status of my Strava API application, Client ID: 222554.I have submitted the application twice and carefully followed the Developer Community guidelines, API Agreement, and the instructions in the Strava API FAQ and Developer Hub posts about the review and approval process. It has now been longer than the typical 7–10 business day review window that Strava mentions, and I still have not received any response or request for more information.In addition to the form submissions, I have also emailed developers@strava.com as recommended in the FAQs and developer program information, but I have not received any reply yet.Could someone from the Strava team please help with the following for Client ID 222554: Confirm whether my application is actually in t

I’ve tried several times in several different browsers to open the link from Question #2 in the Strava API FAQ.The link to the form is http://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8, but clicking it gets the same response from multiple browsers:Is it no longer used? Is something in its place? Or is this an issue on the Rook side of things?

Hello,I have developed an application called PaceWar (https://www.pacewar.com). My API Application - Client ID 232323PaceWar is a gamified fitness platform where runners and cyclists compete to dominate territories on real-world maps.Users connect their Strava accounts via OAuth to automatically sync their activities. These activities are processed to calculate territory ownership based on distance covered within defined map areas.Currently, the application is limited to 1 athlete, and I would like to request an increase in the athlete limit so multiple users can connect their Strava accounts.We only access activity data (distance, time, GPS tracks) and do not share user data with third parties.The app is already live and ready for real users.Thank you.

Hi Strava API Team! I submitted an API rate limit increase request back on April 6th, but haven't heard back yet (which is well past the standard SLA). I also followed up via Zendesk on April 20th.My application (Client ID: 217181) creates custom data overlays for running communities. We recently gained unexpected traction and hit the 999-athlete cap much faster than anticipated.We currently have several running clubs on a waitlist who are eager to onboard, and we are heavily relying on a manual input workaround right now. We'd love to get our capacity unlocked so we can continue providing a seamless Strava-connected experience for these communities.(The full app description, URL, and use cases are already detailed in my API dashboard submission and Zendesk ticket).Could someone from the team please help look into this? Any help to escalate this review would be highly appreciated! Tha

hey, I just wanted to follow up with my app submission. Do you know how long does it approximately takes for Strava to review these kind of submissions? I submitted it 4 weeks ago.  Cheers