Developers & API

I submitted my athlete capacity increase request on April 13 and have had an open support ticket since April 26 (Ticket #14078). I’ve followed up twice with no resolution.My app Elite Edge Conditioning is live with users who are unable to connect their Strava accounts until this is approved. I’ve provided all required information including screenshots and my Client ID.

I submitted my athlete capacity increase request on April 13 and have had an open support ticket since April 26 (Ticket #14078). I’ve followed up twice with no resolution.My app Elite Edge Conditioning is live with users who are unable to connect their Strava accounts until this is approved. I’ve provided all required information including screenshots and my Client ID.Is there anyone who can help escalate this? 4 weeks with no approval or denial is blocking my entire user base.That’s direct, professional, and public — staff will see it.​​​​​​​​​

I submitted my athlete capacity increase request on April 13 and have had an open support ticket since April 26 (Ticket #14078). I’ve followed up twice with no resolution.My app Elite Edge Conditioning is live with users who are unable to connect their Strava accounts until this is approved. I’ve provided all required information including screenshots and my Client ID.Is there anyone who can help escalate this? 4 weeks with no approval or denial is blocking my entire user base.

It is very common in sports that heart rate zones in running are a bit higher than in cycling. I would really like to setup different heart rate zones for Cycling & Running!

Hi all,I submitted the Developer Program form on April 12, 2026 to move my app out of Single Player Mode, and emailed developers@strava.com as a follow-up about a week ago. No reply on either so far.Reading other threads I see this is fairly common, so two questions for the community:1. What's a realistic current timeline? Recent posts mention anything from 1 week to several months — has anyone been approved recently (April–May 2026)?2. Anything that helped speed it up? Specific format for the follow-up email, screenshots to attach, contacts that worked?For reference, my app:- Name: ReadyRun (AI running coach, Android)- Client ID: 216890- Site:https://readyrun.run- Webhook already configured and validated, OAuth flow tested end-to-end- Read-only scope, no write-backIf any Strava staff happens to see this and can check the status, I'd really appreciate it. Otherwise, any tips from devs who've been through this rec

Hi Strava team,I'm requesting production access for my application "Performance Load Optimizer" (Client ID: 209858).I have submitted my application via the standard review form multiple times, most recently on April 21, 2026, including all requested clarifications regarding AI/data usage and screenshots of every page where Strava data is displayed. Since that last submission, I have not received any response.App details:- Name: Performance Load Optimizer- Client ID: 209858- Category: Training Analysis / Coaching- Purpose: Personal training analysis tool for myself and a small   group of friends (5–10 users planned for an initial beta phase)Use case clarifications:- Read-only access to activities and activity streams   (heartrate, time)- No write operations- No data sharing with third parties- No use of athlete data for AI/ML training- No commercial monetization

Hello Strava API Team,I would like to request guidance regarding Production Access / athlete capacity review for my app.App name: Rule9Website: https://rule9.bikeClient ID: 229136Rule9 is a cycling route weather analysis app. It connects a cyclist’s planned Strava route with point-by-point weather data, including wind, temperature, precipitation probability, and elevation context. The goal is to help cyclists decide whether planned riding conditions are safe and suitable before heading out.The app currently appears to be in Single Player Mode. The API dashboard shows that only 1 athlete is allowed to connect, and 1 athlete is already connected. Because of this, other users cannot test or use the Strava integration.Rule9 uses Strava route data only for the authenticated athlete. No Strava data is sold, shared with third parties, or used to train AI o

Hi Strava API Team!I submitted an API rate limit increase request back on April 18th, but haven't heard back yet (well past the 7-10 business day guidance). I also followed up via email on April 30th. My application (Client ID: 216153) creates custom map art for activities, which users can then order printed and framed. We are looking to expand from individuals to run clubs and events, but are heavily reliant on a manual input workaround right now. It would be amazing to get our capacity unlocked so we can provide a seamless Strava-connected experience for athletes. Our full website url is in the application.Could someone from the team please help look into this? Any help to escalate this review would be highly appreciated! Please let me know if there is anything I can do. Thank you! 

Hi all, ive been coding a few apps recently to test what sort of use i can make of the api data and oath has previously worked for all of them. Now, when i go to initiate oath i get “ {"message":"Bad Request","errors":[{"resource":"Application","field":"client_id","code":"invalid"}]}”when i know for certain that my .env file hasnt changed and even in new apps i have definitely copied it correctly. Any suggestions on next steps? Client id: “232161”thanks. 

When I go to the API Playground and try to AUTHORIZE, I get the following error:{"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]} Any help would be greatly appreciated.  Thank You

Hi Strava developers,I've built a small private web app for myself and a few friends — three of us currently but possibility of it being five of us in total — training together for the Great South Run on 18 October 2026. The app pulls our run telemetry from Strava (activity:read_all scope) so we can share a leaderboard, track each other's training, and run a small team campaign over the 25-week build-up.I'm hitting the default 1-athlete limit on my application — I've connected, but my squad-mates get the "limit of connected athletes exceeded" error when they try to authorise.Could I please request an increase to 5 connected athletes?Quick context for the request:App name: GSR Showdown Client ID: 229579 Use case: read-only consumption of our own activities (filtered to Run / TrailRun / VirtualRun) plus pe

Hi Strava team,I'm requesting production access for my app RunningApexFlow (Client ID: 218467).App description: RunningApexFlow is a running coaching SaaS platform where coaches monitor their athletes' training. We use the Strava API to automatically sync athletes' activities so coaches can analyze performance, track progress, and adjust training plans.Website: https://www.runningapexflow.comPrivacy Policy: https://www.runningapexflow.com/privacyExpected users: 500+Data usage: Activity data is only displayed to the athlete and their assigned coach. No data is shared with third parties.Thank you.

Hi Strava Team,I submitted a request about a month ago to upgrade my app from Single Player Mode but haven't heard back yet. I'd appreciate any update on the status.• App Name: X-Mile ARENA : Jeju• Client ID: 216087• Website: https://xmile-arena.com• Requested Limit: 500 athletesX-Mile ARENA is a gamified multisport fitness platform for the triathlon community.Strava auto-sync is a key feature that our members are actively waiting for.Our integration is webhook-based (no polling), read-only, and fully compliant with the API Agreement and Brand Guidelines. Deauthorization handling is implemented.Happy to provide any additional details via email if needed.Thank you,Heewon Park 

 Hello Strava Developer Team,I'm writing to request an increase from the default 1-athlete limit for my application "Running Coach Pro", currently in private MVP testing.APPLICATION DETAILSApp Name: Running Coach Pro (branded "Team Total Trail" during testing) Client ID: 236045 Website: https://teamtotaltrail.netlify.app Authorization Callback Domain: sbluphkqhfeoiwfcaccy.supabase.co Brand compliance: full compliance with Strava Brand Guidelines — the Strava brand orange (#FC4C02) is used only for the official "Connect with Strava" button; the rest of the app uses our own brand palette (turquoise/blue/green gradient).WHAT THE APP DOESA SaaS platform for running and trail coaches to manage their athletes. Athletes connect their Strava account so co

Hello Strava Team,I am officially requesting to move my application to "Production" mode in order to lift the current 1-athlete limit and begin our beta-testing phase.Application Information: Name: Runcalix Client ID: 130526 Website: https://www.runcalix.com Privacy Policy: https://www.runcalix.com/privacy Project Description: Runcalix is an AI-powered coach specialized in hybrid training, combining Trail Running and Calisthenics. Our mission is to help athletes build specific trail endurance alongside bodyweight strength training.

Ciao a tutti,Ho inviato il modulo del Programma per sviluppatori il 12 aprile 2026  per spostare la mia app dalla modalità giocatore singolo e ho inviato un'email di sollecito a developers@strava.com circa una settimana fa. Finora non ho ricevuto risposta a nessuna delle due email.Leggendo altre discussioni, vedo che questo problema è piuttosto comune, quindi ho due domande per la community:1. Qual è una tempistica realistica al momento?  I post recenti parlano di tempi che vanno da una settimana a diversi mesi: qualcuno ha ricevuto l'approvazione di recente (aprile-maggio 2026)? 2. C'è qualcosa che ha contribuito ad accelerare i tempi?  Un formato specifico per l'email di sollecito, screenshot da allegare, contatti che si sono rivelati utili?A titolo di riferimento, la mia app: - Nome: ReadyRun (allenatore di corsa AI, Android) - ID client:  216890 - Sito:  https://readyrun.run - Webhook già configurato e convalidato, flusso

Is there any way to check your submission? I want to see If I correctly applied for both?

Hello Strava Developer Team,I'm writing to request an increase from the default 1-athlete limit for my application "Running Coach Pro", currently in private MVP testing.APPLICATION DETAILSApp Name: Running Coach Pro (branded "Team Total Trail" during testing) Client ID: 236045 Website: https://teamtotaltrail.netlify.app Authorization Callback Domain: sbluphkqhfeoiwfcaccy.supabase.co Brand compliance: full compliance with Strava Brand Guidelines — the Strava brand orange (#FC4C02) is used only for the official "Connect with Strava" button; the rest of the app uses our own brand palette (turquoise/blue/green gradient).WHAT THE APP DOESA SaaS platform for running and trail coaches to manage their athletes. Athletes connect their Strava account so coaches ca

Hi Strava team,I'm requesting production access for my application.App name: INTAKEClient ID: 224411Category: WellnessWebsite: https://track-intake.comPrivacy Policy: https://track-intake.com/privacyWhat it does: INTAKE is a clinical-grade nutrition and fitness tracking app. It syncs workout data from Strava (activities, distance, heart rate, elevation) to provide users with post-workout nutrition insights like hydration, protein, and electrolyte recommendations.Why I need it: Currently limited to 1 athlete (Single Player Mode). We have beta testers who need to connect their Strava accounts via OAuth.The app only reads activity data — no write operations, no data sharing with third parties. Fully compliant with Strava API Agreement and Brand Guidelines.Thank you!

Hello everyone! My name is Paulo, and I work as a data engineer. Recently, I’ve been studying multi-agent workflows (AI), and I decided to start a new personal project alled PathFinderAI ((GitHub Repo)[https://github.com/messerzen/PathFinderAI/tree/main]) to apply what I’ve been learning.As a bike enthusiast, my first idea was to build a tool to suggest routes. The motivation came from a recurring situation: every Friday, my friends and I decide on the weekend ride — “Which route are we going to ride tomorrow?”We usually prefer to ride early in the morning so we can attend to our commitments later in the day. Quite often, we have constraints like: “I need to be home by 10 AM” or “I had a tough week, so let’s do an easier ride tomorrow.”Even though we have a fairly large “menu” of routes we already know, it’s not always easy to choose the best

Hi Strava Developer Team and Community,I'm building a personal accountability app called RunStreaks that helps runners maintain daily running streaks. After reviewing the November 2024 API policy updates and the feedback on my initial submission, I've made significant changes to ensure compliance.Before I resubmit, I wanted to open it up for public review and get some feedback from this community.Here's the live site: https://runstreaks.io I'm the only runner on there right now, but you can see the concept. I've done my best to remove literally everything possible to stay compliant while still maintaining the core idea in its most minimal form. I've worked pretty hard on this app, and I don't want to do another submission just to get rejected again. So I was hoping I could get some honest feedback before I make any final changes an

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response for the associated issue.Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Please note that (1) I’ve already filled and sent back the form (2) waited >10 business days (3) reached out back Strava Thanks!Client ID: 183565

HI, Wondering the status of my application. requested user increase Client ID117619

Hi, Like to check status of application? Ticket #14556 I submitted this application several weeks ago and got a request for screen shots. I uploaded screen shots and wondering if it could be processed.  I am looking to increase from 1 athlete to 250 I know you are busy. I would really appreciate if could process this request. Thank you!!!   

After submitting my app for approval back in March - I expected to hear back within the stated 7-10 business days. I have followed up weekly, with only automated replies. And now it’s May. After perusing this forum, where I see many questions about other people not hearing back within the stated timeframe - I begin to wonder: does the developer team even monitor the developers@strava.com email? Or has Strava fired that entire team and left it on life support? Truly - this is disappointing. I don’t what else to say here, except that the customer support is dismal.