[Announcement] Upcoming Forum Upgrade – New Experience Launching Soon! 🚀

[Lola]

Hello Hub Members, 

We’re excited to announce that on October 28th, we’ll be launching a new forum interface! Here’s what you need to know about the upcoming changes: 

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Important Dates

• Read-Only Mode: Starting on October 14th, the forum will be in read-only mode. You’ll still be able to browse content, but posting and interactions will be paused.
• Forum Unavailable: On October 24th, the forum will be temporarily unavailable as we complete the upgrades to our new experience.
• Re-Login Required: Once the new experience goes live, you’ll need to log in again, using your Strava credentials like usual, to access your account. Your account details will remain the same.

What’s Staying the Same

• All Content Remains: All of your posts, threads, and activity will remain in place.
• Your User Details Stay Intact: Your account information, number of posts, threads, and achievements will carry over.
• Familiar Areas: All the current sections of the forum will still be available.

What’s Changing: 

New Navigation Experience

• The forum will feature a more streamlined, user-friendly interface. 

• Sections like discussions and knowledge base articles may be grouped differently for easier access. 

Where Things Are

• Discussions will now be grouped into one unified space for easier navigation. 
• Knowledge Base articles will be consolidated into a central hub for simpler browsing. 

Subscriptions Won’t Be Carried Over

• Due to technical limitations, your current subscriptions (if you haven’t participated in the threads) won’t be transferred to the new platform. The new experience will support category and thread subscriptions, so please take note of the threads or categories you’d like to follow. 

Updated Ranking System

• We’re simplifying the ranking system, making it clearer and easier to follow. Your current activity will still count towards your progress in this new system.

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If you have any questions or concerns, feel free to reach out here. We’re excited about this new chapter and can’t wait for you to experience the improved Hub!

Thanks,

The Community Hub Team