Devices and Connections

I’m having a persistent issue when trying to connect Strava to my Mi Fitness app. I go to Profile → Third-party data → Strava → Connect, and it redirects me to a black screen with a spinning circle that never finishes loading. It just stays there indefinitely. Everything else in the app works fine. All permissions are correctly enabled, both apps are fully updated, and I’ve already tried uninstalling and reinstalling them, as well as clearing all data and cache — but the problem remains exactly the same. Honestly, I find this very disappointing. I was seriously considering paying for Strava Premium, but with issues like this and no clear solution, it’s hard to justify upgrading. I really hope you can look into this and provide a fix soon. Thank you.

Let’s consider the following two fairly popular segments in my area - they are the same segment but in opposite directions:  Even though these segments are on literally the same trail that crosses the hill, one of them can be synced as a live segment and another one can’t. Both of them contain both uphill and downhill sections, but the two ends of the trails are at slightly different elevations, so it ends up having a bit more climbing than descending in one direction than in another.Do you think that it is arbitrary that Strava allows one of these two segments to be synced but not another? Does it even make sense to apply this limitation to running segments?To giv

I’ve been using Strava on my Android phone(s) for a decade and this week the app won’t open on my Moto unless it’s connected to Wi-Fi or has cellular coverage.  If I have bars or Wi-Fi it owns just fine, if not, it doesn’t.  I deleted the app and reinstalled it from Play Store with no change.  Since most of the time my activities are remote this is a hassle!  Ideas?   TIA!

Steps:Connect external bluetooth HRM (in this case polar’s arm band) to Apple Watch Do a workout on Apple Watch using apple’s app. Import to StravaWorkout on Strava did not contain any HR data! I do get HR data if i don’t use an external HRM though. If I look at the workout in the apple fitness app, i do see the HR data from the external HRM.I believe this is an issue with Strava only selecting the HR data from the Apple Watch source. In Health App → Heart Rate → Data Sources & Access, you can see the Data Sources, including any external HRM. Note: this happened today, but yesterday it did work.Note 2: just did a test again and seems to work 💀still weird why that one run didnt

When I sync my ski activity from Slopes to Strava, the lift ascents are being counted as ski runs. In Slopes, runs and lifts are correctly separated, but Strava merges them, which inflates total distance, time, and elevation stats. It seems Strava isn’t recognizing Slopes’ lift/run data properly.  

Hola,Tengo un reloj marca Huaweii que se vincula con Strava pero solo me deja pasar la actividad de carrera, el resto he de pasarlas de forma manual. Cuando voy al gimnasio, no me deja especificar al introducir de forma manual la actividad ni las calorías ni la FC que me ha calculado el reloj. Lo veo incongruente con que, por ejemplo, sí que dé la opción de introducir km en la opción de “entrenamiento con pesas”.Por tanto, ¿sería posible que al introducir una actividad manual se pueda introducir el dato de kcal y el de FC?Me ocurre lo mismo con natación, Strava no me deja pasar directamente la actividad y siempre tengo que volcarla de forma manual, pero al introducir los datos no puedo introducirlos todos y la actividad queda muy vacía.Gracias. Un saludo,Eva

Bonjour à tous,Depuis plusieurs jours, j’essai de transférer mon activité garmin vers strava, mais rien n’y fait. Est-ce que vous auriez une solution ?Les donnés sont bien cochés dans garmin et le lien est bien établi entre les deux.En vous remerciant,

Hi All, I use Strava on my Apple Watch Series 6.  For the past few weeks (since last OS update), elevation gains (outdoor ride) have been way off, reporting at least double what they should be.  Is anyone else experiencing the same?  I removed and reinstalled Strava on my watch and phone, but that hasn't made any difference.

I’m using the iOS Strava app on an iPhone 15. Recently -- the past few months -- while recording an activity, the map fails to load beyond whatever initial blocks were loaded when the recording initially started. As a result, beyond the immediate vicinity of the starting point, the map view shows mostly a sea of gray, on which the GPS track is overlaid. Segments also load OK and float on the gray background. See this screenshot for an example: Maps load fine in the “Maps” tab once the activity is stopped. I can also verify it’s not a cell data issue. The issue is consistent; it’s occurred on every single one of my last dozen or so recordings. It is a usability issue that requires me to switch to a different mapping app while I’m in the middle of an activity. This is especially problematic with cycling, where I use the he

Can anyone help me, my heart rate is being recorded during workout but not in workout after 

I am trying to add a URL that can be clicked/tapped to my bio. The URL link will show in the bio, but it doesn't show as a hyperlink that can be tapped. I'm confused because Strava has said that links are supported again, but I've tried multiple ways and nothing works. Any help here? Thanks.

Hi everyone,I’ve been running with my Samsung Galaxy Watch Ultra for years with 474 runs so far and I’ve always seen Strava show a distance very close to, or slightly longer than, what Samsung Health records.Examples before the One UI Watch 8 update:July 21: Samsung 8.03 km → Strava 8.08 km July 27: Samsung 8.00 km → Strava 8.03 km July 31: Samsung 5.01 km → Strava 5.04 kmAfter the One UI Watch 8 update:Aug 8: Samsung 7.01 km → Strava 6.82 km Aug 12: Samsung 7.03 km → Strava 6.89 km Aug 15: Samsung 7.11 km → Strava 6.91 kmThis is a consistent drop per run compared to Samsung Health, which never happened before the update.Has anyone else noticed this issue since the One UI Watch 8 update? Is the issue on Strava or Samsung side ?Thanks!

Well, after long long time being quite satisfied with strava app - this week has turned out very difficult.  Early this week the app crashed several times just when opening, so I haven’t been able to track.  I’ve tried to reinstall it several times to solve the issue.  No change.  All I’ve figured out is that the app is not running in offline mode at all anymore, a big plus if you are in the mountains!  The app is one thing but the most annoying thing - when I wanted to add my training manually as the app crashed all the time - login on my computer is not possible anymore by using the passwort, you are forced to those OTP!  Annoying and time consuming, and I don’t see any security profits at all (as to avoid all that crap all you can do is stay tuned in and never log out).  I’ll probably will switch back to a watch record and see what else is on the market.

Anyone know what has caused this issue?Splits on Strava are all over the place, while the summary in Strava is correct. This was on a treadmill with the Apple Watch directly synced to the treadmill. Strava added 1.1km in the splits compared to the Apple Watch splits which are correct.   

I have tried everything to fix the issue, logging out, uninstall, turning off my phone nothing works

My latest ride (on 10/25) recorded last week’s date (10/19). Is there a way I can manually change the recorded date? Thank you. 

I have a galaxy ultra watch to record runs. The strava app DOES NOT record cadence (there’s a problem on it’s own), so I have to use the s-health app to record, then let that sync over. Sorry, I meant to say I have to use a third party app to force the sync since if it’s a treadmill workout with no gps info, it won’t do it. (another problem)Now that it’s over in strava, I want to edit the length of the workout to my actual run so I can track my training. I can edit everything but distance and time. WHY?!?! Why are you locking me out of my own training? To what avail?

I was using the Galaxy Watch7 with OneUI 7 Watch for my runs. There was some discrepancy in the distance when the running workout was sent to Strava, but it was a small discrepancy. For example:Samsung Health distance: 5.00 kmStrava distance: 5.03 kmOn Tuesday, I updated the watch to OneUI 8 Watch, and today, when I went for a run, there was a much larger discrepancy than I was used to.Samsung Health distance: 5.03 kmStrava distance: 4.78 kmHas anyone else experienced this issue or have any tips for calibrating and adjusting the GPS to minimize this discrepancy?Thank you

Hi,After the 30-day trial version, I purchased Strava Pro on October 24 for 12 months, and it's visible in my Apple subscriptions.However, I get a notification in the Strava app saying that my trial version has ended and that I can only use limited functionality.What can I do?

When I use my camera during recording my activity (cycling, walking), the app stops recording. Giving the message Strava stopped, continue or leave app.When I choose continue, the recording starts again. When I miss this message a part of the route is not recorded. I use a Samsung A23 phone.The app is updated to the latest version.Does someone know a solution to this problem?

I have not changed any settings in Strava, Garmin or Trail Forks in several months but last week started seeing an upload from Garmin Connect and one connected to Trail Forks.  Now the double feed isn’t occurring, and Trail Forks has replaced the direct Garmin Connect feed.   Any idea why this is happening and will it impact Strava in anyway other than Trail Forks automatically populates the ride description and has a link to trail forks activity?

Hi, I have a samsung galaxy watch 5 which I use for trainings swimming and running. I've recently used strava for my activities but swtiched to samsung health a few weeks back. Although I have synced strava on samsung health, whenever I finish a workout on samsung health, it does not upload to strava.   Anybody with the same problem as me?   Thanks for the help

Strava has no access to HealthConnect on android for metried the beta programme and the standard app neither reappear in HealthConnect.Oneplus watch3, pixel 9a my syncing had to be re-established again in OHealth to get it to push to strava, but it never appears in healthconnect. 

I just noticed that my max heart rate was automatically changed in the app (not by me), and it caused some weird data issues: All my past activities have been updated with new heart rate zones, which are now incorrect based on this new HR max. However, the effort data (Relative Effort, etc.) remained unchanged for those older activities, so they don’t match the new HR zones anymore. For my latest activity (after the HR max change), both the HR zones and the effort score are wrong, since they were calculated using the incorrect HR max. I’ve already updated my max heart rate to the correct value manually, and even tried recalculating performance data, but nothing changed — the past activities still show the wrong HR zones, and the effort score on my latest activity is still off.Can you help me revert this chang

The imported distance is correct however the the imported time reflected is 1/3 the actual time.How to fix