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Answered

PR 10km runnerslab opening Lochristi not visible

  • February 15, 2026
  • 2 replies
  • 23 views

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Hallo,

 

On 15/02/26 i run the PR bij runnerslab opening 10km.

Strava says that's er a problem is with the visibility for the distance.

But i run the 10km visible.

My question is why is it not visible, you see the run on my account ( Angelo krick  ) and everything is visible.

 

Can you help my with this problem?

 

Thanks for the support 

 

Angelo krick 

Best answer by Emily_A

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This topic has been closed for replies.

2 replies

Jan_Mantau
Superuser
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  • Superuser
  • February 15, 2026

Your account is private, therefore we can’t list your activities. I’m not sure what you mean with visibility regarding a distance, but in general the source of distance problems is when the recording device had problems with the satellite reception, because Strava uses the recorded GPS points for determining the distance.


  • Answer
  • February 17, 2026

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking for technical support, check out this resource:

Looking for technical support or to request a feature? Here’s how.