Devices and Connections

Hi,Until July I was running with Strava app on my Apple Watch and my fitness score was getting updated on Apple Health app.But it stopped working since then, has anyone else had the same issue? I haven’t changed anything particular on my side and made sure permissions are correct for Strava to read/write iOS Health data. Thanks! 

As of yesterday 19th Sept my Suunto activities are not transferring to Strava. I have tried all the trouble shooting ideas, but nothing changes!!! any help would be great. The activity transfers from watch to app but then doesn’t transfer over to Strava. please help. 

My Apple Watch Strava activities have stopped syncing - when I try to sync I get the same error each time: ‘to sync your activity, make sure your Apple Watch is connected to the network’. I’ve checked and the watch says connected to Bluetooth and WiFi. I’ve logged out of the mobile app. I’ve closed both apps (phone and watch) several times. Nothing seems to fix it. Please can someone help? 

For some reason, my heart rate and cadence data flatline about two thirds of the way through my runs.  I’m using an Amazfit watch which relays the data to the Zepp app whihc then syncs with Strava.  The data is accurate on the Zepp app but not on Strava.  Has anyone see this happen before? 

I have completed more than 1000 bike rides with Strava in the last few years.  I record them with my Samsung A13 phone.  This has always had reliable GPS that accurately records my rides.  I also record the rides on my watch, which doesn’t have as good GPS accuracy as the phone (it “wobbles” a few metres occasionally), but it has the benefit of recording heartrate.  If I go somewhere new and want to create a couple of new Segments I do it using the Activity as recorded on the phone, as the GPS data is better.  To avoid duplicating the recordings, I usually delete the phone version after a day or so (unless I forgot to tighten my watch-strap which causes the heart-rate to under-read and be meaningless !).  This methodology has worked well for several years.However, for the last 3 rides I notice that all the recordings on my phone show small spikes about every 15 seconds or so (for the whole ride) that make them unsuitable for using as a basis for new Segments.  The watch data

I have a problem connecting my Samsung watch to Strava, even though I followed the instructions, they don't want to appear on Strava and it keeps saying " There was an error connecting your device. " but my account is connected on the watch. Any help here?

I have links to my notable Strava activities in my bio. These links are clickable from the web version but are no longer clickable from my Android app? Is this a bug or are links on Android now disabled? www.strava.com/athletes/28694569

Hi everyone,Earlier today, I did a normal run. I used the Strava app on Apple Watch. As usual, after arriving home, I went to the Unsynced section in the strava app on the Watch, selected the activity and, by accident, insead of pressing Sync, I pressed Delete. Does anyone know if there is a way of restoring the run?Thanks,Nicolai

I have a Garmin heart monitor that goes around my chest, and when it's connected to my Garmin bike computer I can see my heart rate. After I finished my ride I saw the heart rate data on Garmin Connect. But when it was transferred over to Strava the heart rate data wasn't there. Does anybody know how I can fix this so I can have the heart rate data on Strava as well? 

I’m thinking of moving from a Garmin to an Apple watch ultra.  On my Garmin its pretty easy to sync routes and segments from strava over to Garmin connect, then maps and segments all sync down to my watch and are well integrated  with the watches cycle tracking app.I’m trying to workout how this would work on the apple watch, given the strava watch app doesnt support mapping, I think I need something like Komoot for GPX routes (shared from others on strava).  For live segments I would need the strava app, and there is the native apple workout app. Which of the 3 apps do you use to start/stop etc?How do all these apps wort at the same time?  Can you easily switch between them?Are there other options for cyclists?  All I want to do is be able to follow routes and have live segments are working the same time like on my Garmin.   

As stated in the title, every time I save a new activity, a group with myself is created. How to fix? 

I was confused when i finished my running program today, I finished the 13200 program in pace 4:50-5:00, and my stopwatch results was 15:41, while the finish time on Strava was 15:07, DUDE?! This app took 34 seconds off me? Please fix it.

I have had a Samsung Watch 7 for a few weeks now. With my previous watch (Samsung S2), I could create laps with the watch. How can I create laps with the Samsung Watch 7?

I am loving the Apple Fitness+ integration! One problem: On a few of my recent Apple Fitness+ workouts, the symbol for the activity is incorrect in some screens. I have attached screenshots to show that they correctly display as Yoga in some screens, and others show the general activity.  

When recording an activity on my Google Pixel Watch 3 like a walk, my activities sync just fine.  If I record a “Mountain Bike Ride”, then it will not sync.  I have to manually download and upload the file.  Is there a reason that an MTB Ride won’t sync, but a “Bike Ride” or a “Walk” will?  My understanding was that if it has GPS data with it then it should sync.

I play tennis, and I used to see these activities on Strava. However, for the last two weeks, tennis has stopped appearing; I can still see my other types of activities.

I don't understand why when the data is coming from SAMSUNG HEALTH (main health app that I use) the big chunk of data is missing. I attached the photo from my samsung health because the distance is far off from the Samsung Health.  I also tried editing it on website but I cannot find the "CORRECT DISTANCE". 🙄😒

My wife is training for a marathon and has a Galaxy Watch 7 connected to Samsung Health. Samsung health has Strava added as a service. She starts the run activity from her watch. Most of the activity syncs but not all. It’s pretty random how much is not the same as Samsung Health. We’ve tried resync but still getting these strange differences. Any ideas?

I see many old requests and ideas about additional updates and functionality for the Strava Wear OS App that has been closed as “Not planned” while they seem reasonable and important.For me they are a dealbreaker from converting fully to Strava Premium.Customizable screen: With more/other datafields Automatic lap (based on distance or even time) Map view Routes to follow on watchWhat is happening with the Wear OS app? Are You guys committed to it and planning to update it? 😊

Hello. Today I ran with my <galaxy watch 5> 10,52 km on 1h 12min moving time with 6'51"/km pace using Samsung Health, what is connected with Strava where this activity result was only 5,16 km on 13min 6 sec moving time with 2'32" / km pace.  What the problem, why this difference?

Hello, When reading several topics on watts shown on strava vs in garmin connect, I can see now how you can detect if power meter is used or not in Strava data. Now when checking power data ( average over complete ride ) this is slightly different compared to garmin. Does it mean Strava makes it own calculation? And if so why does Strava makes it own calculation when data is available via Garmin Connect. BrKris

Hi all, I am a new Strava user and am recording my daily Camino de Santiago hikes on Strava. I connected my Garmin (where I recorded parts of the hike, but not the whole thing) at the beginning. a few days in, I noticed that my Strava activities have been overwritten with some incorrect data, which I. An only assume is coming from the partial garmin recordings. When I first recorded and saved these activies in Strava, the data was different and more accurate. For instance, one hike that originally showed 28km and my full elevation gain over the day now only shows 8km, although the title & attached pictures are all the same.  is there a way to restore my original Strava data for these corrupted activities? If so, how?  thanks 

Has anyone else purchased the Strava + Runna subscription and has not been able to sync the Runna subscription? I have tried deleting both apps, logging out and back in, reaching out to support for both companies and have gotten no helpful response. My phone shows the Runna and Strava accounts syncing, but when I get on the Runna app it says I do not have a subscription. I’ve submitted a ticket to Support for Strava and haven’t heard anything for days, and have been talking to Runna support as well to no avail. I am so frustrated because I just dropped $150 for such a limited support team response and no idea if I’m going to be able to set up the Runna subscription. If anyone has had a similar experience and has resolved this issue please let me know.

Will it ever be possible to connect Xiaomi watches to Strava?

Hi.But of a noob so bear with me.I’ve had a Runna Premium plan for a moth or following a training plan and have just linked it to my Strava account. Is there anyway I can have Strava import some of these older runs - I want the kudos!