Devices and Connections

Hello I have just bought a Apple Watch and now I see that I can’t put routes fro Strava to my watch, like Garmins turn by turn. can I do something or do I have to by another watch ? 

All, is this some kind of bug? Heart rate font colour is in black (same as background) and not visible since last update. Visible when in auto pause and the background colour changes in yellow 🙄.

Hi everyone, I recently upgraded from an Apple Watch Series 7 to a Series 11 and since then I’ve been having issues with how my workouts appear in Strava. When I record workouts in the Apple Workout app, they sync to Strava via Apple Health but the source always shows as “Apple Health” instead of “Apple Watch Series 11”In the Strava app on my iPhone, under Settings → Manage apps and devices, I constantly see the message “Accept permissions for Apple Watch” — even though I’ve already granted all permissions.

Yoga from Samsung Galaxy Watch 7 not updated in Strava!

Over the past 3 weeks I've had 3 or 4 instances of the overall time of the run being incorrect. Distance measurement seems to be fine but, as seen in the screenshot below, the last two kms of this run made me appear like a world-class athlete (definitely not the case).I'm wondering whether this issue is to do with the strava recording or may be something to do with my phone's (Samsung S21) GPS being inaccurate. Some runs the result seems to be okay but these incorrect ones are annoying as they affect my data.Has anyone had a similar issue?  

Hi, how can I connect my honor band 9 to Strava? Everytime I try it ends with error 403 

I am trying to connect the SailingWatch app to my Strava account, but I keep receiving the following error:403: Exceeded connected athletes limit.Could you please clarify what this error means and advise me on how to resolve it so I can successfully link the app to Strava?Thank you in advance for your support.

Recently, I’ve been posting manual yoga activities through the app, and for some reason the time keeps being changed ahead. For example, if I select that it happened at 8pm, once I post it, the posts shows as 1am. Any tips on how to fix this? I’ve messed with settings on the app and in the website, and I can’t find anything related to how to change timezone.Thank you!

At the bike event night, when waiting to go, my Strava app stopped recording the ride. Tonight I stopped at the gate to open it up, and again the Strava app stopped recording the ride.   With any pause in movement, it appears to finish the ride.

I am currently seeing dupe activity in Strava that is feeding on into apple health. i see my Runna run and also a standalone run for each run.  Doubling up.  Hilariously one of these runs tells me I am running with… myself. i run with Runna going on my phone and apple’s native tracking on my watch. what can I switch up here?  When I tried running with Runna on my watch, it failed to track me on gps for half the run and didn’t give me any in ear coaching.  When I switched off native on my watch I got no heart rate data? anyone got hints on how to make this work?

Hello,I would like to use my new Zepp watch to record my activities and then upload them to Strava.The instructions read for step 3: Tap unlink...I am unable to find the unlink button.I’m not that technically inclined. Can someone help me find the ‘unlink’ button please?   Ps: Here are the full instructions. I got stuck at step 3:Here's how to set up Amazfit's activity data sync to Strava:From the Zepp app, select Profile from the top right icon. Select 3rd-party account linking and then select Strava on the next page. Tap Unlink and you'll be prompted to log into your Strava account. Select Sign up if you don't already have a Strava account. Enable the option to "Upload your activities from Zepp to Strava" and select Authorize. Once

I've tried using the stava app on my OnePlus 3 watch, both times the distance logged is incorrect. The last outing says I only rowed 6m although the maps certainly shows I've rowed more and my friend who's also rowed with me seems to have the correct distance. Have I set my preferences incorrectly? Anyone has this issue and can help?

Huawei Health smimming time doesn't match with Strava when data is synchronized. The activity time matches but pace data differ. Strava adds additional time thus showing slower pace. Does anyone know about this issue?

Hey all, I’ve been paying for a subscription since early August through Apple subscriptions, but the issue is that this isn’t reflected on my account in the app. It still tells me to upgrade, and my support ticket has gone unanswered for two weeks.. After doing some investigation, it looks like the subscription was applied to an old account of mine that was created through the Apple sign in option. The account I use now was created through the FB sign in option.Is there any way this can be remedied?

I am using a polar pacer watch to track my runs. Then I sync it with Strava. surprisingly the data does not match btw polar and Strava. If synching I am assuming that the data from polar is basically just pushed to Strava - so basically a copy paste of the data from polar. But this is not the case and the Strava data shows different pace per km which is really weird. i don’t have my mobile with me during the run - only my

I have a Galaxy Fit 3. I have been running outside and I works perfectly; but when I run inside on a treadmill an choos treadmill for the workout on my Galaxy Fit; Stava does not pick up this workout. I thouct I had a problem with the connection between Samsung Health and Strava, but today I was running outside again at all worked as it sound. So why does Strava not pick up the workout from Samsung Health when I use treadmill in the Helth app?

Hi! My polar flow app doesnt sync with my strava. I don't know what happen because everything was okay last week.I see polar flow connection at the Strava website (my apps) but I can't see anything in my Strava app at my devices. Can you help what happened and why? Can you help me with solution? I've uninstalled Strava, installed it again, restarted my phone and refreshed Strava. Still not syncing. 

This past week my strava widget showing my weekly total has been a blank black square. Is this happening to anyone else? I see on the community thread this was previously marked as “resolved,” but it is not! SOS.

Today, I started a recording session and confirmed that Strava was showing my starting heart BPM on my phone.  I put my phone in my pocket.  3.5 miles later, at my halfway point, I took my phone out of my pocket and instructed Google to take a screenshot, which captured my then current BPM.  A few seconds later, I saw the BPM display go to ZERO.This is not the first time I have experienced Strava losing the connection to my chest band, so I expected to see the BPM data from only the first half of the activity.  But when I completed the full activity and got home and looked at the data, I saw that I have completely LOST ALL the recorded BPM data.I don’t even see half of it as I expected.How can Strava lose 50% of an activities heart data?Is this a new Strava feature?

Heart rate data is not showing up in iPhone IOS 18.6.2  Strava version 429.0.1,  I started the run from Strava phone app and data sharing is enbaled between health and the app

Hello everyone,I'm new to the forum, I'm 27 years old, and after years of inconsistent training I've started training seriously again.I am also new to the Strava universe, and I am here to ask for your help regarding the Apple Watch app.I installed the app on both iPhone and Watch, but when I launch the app from the latter, the message "From your phone, sign in or sign upusing the Strava app." but nothing appears in the iPhone and the screen remains frozen.I followed the installation procedure I found on the forum, activating all permissions and syncing the Watch from the iPhone, however, it seems that it is not recognized.I thank you in advance for you help! 🙂

Kesalahan 403: Melebihi batas atlet yang terhubungAplikasi ini telah melebihi batas atlet yang terhubung. Jika Anda adalah pengembang aplikasi ini, silakan hubungi dukungan pengembang Strava untuk tahu cara meningkatkan kuota

Hallo,I have an activity sync issue - today’s cycle training started 9:58 AM and 36,0 km is not possible to get into to Strava activity log.Can you help me on this issueThank you   

Hello, I currently use a Pixel Watch 2 to track activities. While it works great for walks runs and bike rides, it can't do much else. For example, when walking, running, or biking, speed and distance and gps map are all okay. However, when I try and track anything else (Inline Skate and kayak) the speed is always super super low and the distance is way less than it should be.For example, a friend would go inline skating with me and their speed would be around 7 mph and mine is always stuck at ~1-2 mph. My distance is always super low as well. But when we walk or bike the tracking is just fine.Dont really understand what's going on and why some activities just don't work and walking and biking do very well. I could just use the biking category to track everything but I like the different categories.I have tried uninstalling and reinstalling multiple times. Please help or resolve the issue, I really enjoy the UI and tools of strava. Th

Up until 18/9/25 calories in a run recorded via my garmin watch and sent to Strava matched. the last 2 runs the calories differ. today 15km calories on garmin active 854 and basel 150 for a total of 1,004. Strava shows as 1,332. I haven’t changed anything.