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Cant Change Email Address

  • December 5, 2025
  • 2 replies
  • 146 views

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Hello. I can’t change my email address. i switched phone. I want to change the email address associated with my account for accessibilty reason but everytime I change it, it tells that something went wrong and try again later. Please help me with this. Response on this issue is appreciated. Thank you

Best answer by Jan_Mantau

If trying again later didn’t help you should make a support request, see https://support.strava.com/hc/en-us/articles/216917777-How-Do-I-Contact-Strava-Support. They can determine if your new email address has a problem like already in use or otherwise known as problematic.

2 replies

Jan_Mantau
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  • Hub Superuser Alumni
  • Answer
  • December 7, 2025

If trying again later didn’t help you should make a support request, see https://support.strava.com/hc/en-us/articles/216917777-How-Do-I-Contact-Strava-Support. They can determine if your new email address has a problem like already in use or otherwise known as problematic.


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  • Hub Starter
  • December 23, 2025

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