Devices and Connections

Hello, this happened for the first time to me. I uploaded my activity to garmin connect and it transfered to Strava but some laps where not recoreded (Power not measured). However they appear correctly in Garmin Connect. Moreover, due to this problem my activity is shorter than it really was. Can you fix that? I attach original TCX file with correct measurements. When I manually upload the file it still doesn't work!!!Activity Link (Evening Ride on my account on 02/07/25): https://www.strava.com/activities/14986898899 https://connect.garmin.com/modern/activity/19612824458 

Hi, recently my sim card was off for some time and i logged a walk through my apple watch. Later i fixed the sim outage but it seems the watch didnt synchronize properly. I manually entered the walk into strava app. A day later the activity was synced. However, the date/time was wrong… Checking the internet people said need to check the time zone on the strava web page. I checked but it was fine… Now every time i log an activity it is one day earlier, e.g. i did a run on 1st July 8pm but the app shows 30th June morning. That’s beyond frustrating as it messes my apple watch health app completely up (it shows some completely crazy number on active time and super low number on active calories). Is there any way to fix it? I always liked strava app but if it messes up the whole apple health app on the watch i am afraid i need to terminate the subscription… no choice CheersThomas

Hi everyone,I realized strava is importing my Apple Watch paddling workout flagged as indoor activity without a map. The classification can be reversed only on the desktop, but map data is already lost at that point. My Strava app is synced with Health with all necessary permissions and the Apple Watch is recording GPS data for paddling workouts, showing it in the Fitness app.Has anyone a solution?

Hello, I’m using a HUAWEI Fit Watch 3, and everything had been working well until recently. For the past one or two weeks, every activity is being synced twice to Strava. As a result, I see all my activities duplicated. Even when I delete the duplicate entries, they reappear the next time the watch syncs with Strava. Could you please help me resolve this issue? Is there something I need to adjust in the settings, or is this a known syncing problem? Thank you in advance for your support. Best regards,

Every time I touch the map of my daily activity the screen jumps to me upgrading.  If this continues, I’m out. You think there’s not a hundred activity trackers?Strava is brutal with the popups. I pay $99/year!F#ck-off Already. I can’t even tap the map without a pop-up. Every single time. If it doesn’t stop, Now! I will delete and tell everyone that asks not to bother with Strava. Holy Bullshit!I certainly don’t need to pay for this complete malfunction. I can’t even tap or even use the map. I’m constantly backing up and trying again to move the map, or expand it. And again. Brutal. 

I have issues with GPX activities syncing to Strava and Samsung Health.I use import from Alltrails GPX file, I used https://gotoes.org for timestamp to sort out the GPX file timestamp into this website, download, reupload to Strava.I did this morning and afternoon. I wait for fewer hours for syncing to Samsung Health.It's nothing yet, no activity from Strava of the GPX file. Samsung Health to Strava is working again, and I walked yesterday and today.I have included screenshots of service to Strava, to the Samsung Health app, all my activities on Samsung Health and Strava.

Pretty much what the title says, I use Runna for training plans but when the run uploads to Strava it just comes up with '[time of day] run' and no description although the workout metrics picture does upload.I launch the workouts via my Garmin any idea what might be going wrong?

Hello,I record my MTB rides on Strava with an iPhone 12 Pro Max. I made half a dozen print screens so that you can, if you know and/or want, answer one or two questions.The blue line was the path I took and drew after the fact by hand. The red lines are those recorded by Strava.It's like this all the time in every bike rides. Guys with iPhones, is this normal to happen?Guys who have Garmins, does this happen to you too?Regardless of whether I'm in open field, near trees or buildings. It happens everywhere, all the time and every ride.Thank you in advance. With the iPhone 5 I could even see which side of the trails I had passed through. With the iPhone X it started to get worse and now with the iPhone 12 Pro Max, since 2020, it's been a misery. It's the same with the iPhone 16 Pro Max.

I’ve uninstalled reinstalled Strava. Gave permission to both Samsung Health and Strava to talk to each other for the last week. I clear the cache too. I have premium that I pay for too. But fro the strava side it says there is a connection error

My Apple Watch multi sport workout doesn’t contain any GPS, distance and speed data when imported to Strava. Even changing the workout type to Ride (it’s just workout initially), this data doesn’t come up. While multi sport support was always bad, my last triathlons still contained the data (just showed up as one continuous workout see here for a thread on the problem https://communityhub.strava.com/t5/strava-features-chat/apple-multisport-activities-showing-up-as-1-activity/m-p/34241#M6330) It appears that sometime in the last months Strava changed to the worse by actively excluding any distance, speed and GPS data from Apple multisport and there is no sensible workaround afaik. 

Hey everyone,I just got the Xiaomi Watch S4 recently and have been using it with the Mi Fitness app. It’s already linked to Strava, and my outdoor walking activities sync perfectly no problem there.But here’s the issue:Any outdoor cycling activity I record using the watch does not sync to Strava.I tried short tests (500m+, GPS was on, strong signal) still nothing shows up on my Strava account.Things I’ve tried:✅ Unlinked & relinked Strava✅ Restarted both phone and watch✅ Tried both WiFi and mobile data✅ Synced Mi Fitness with Google Fit (still didn’t show in Strava)It’s honestly super frustrating since cycling is my main cardio and I was expecting this flagship watch to handle that no problem. If anyone else has experienced this especially Watch S4 users I’d love to know if you’ve found any workarounds or if this is just a firmware bug we need to wait on Xiaomi to fix.Also tagging Xiaomi support here: please fix outdoor cycling sync with Strava — it’s a basic function users expect

Hi! I’m using a Redmi Watch 3 and have been syncing my runs to Strava. However, I’m experiencing an issue: sometimes the GPS map appears on Strava, and sometimes it doesn’t — even though all my runs are outdoors on the same route with a clear GPS signal. The runs that don’t show a map still record distance and time correctly. What could be causing this, and how can I fix it?  

Hi! I’m using a Redmi Watch 3 and have been syncing my runs to Strava. However, I’m experiencing an issue: sometimes the GPS map appears on Strava, and sometimes it doesn’t — even though all my runs are outdoors on the same route with a clear GPS signal. The runs that don’t show a map still record distance and time correctly. What could be causing this, and how can I fix it?  

Hi, recently strava is not showing my calories for my runs but it is showing for my walks and gym sessions. I haven’t changed any settings and I’ve also checked that all settings are correct.  I have a garmin fenix and it’s connected to garmin. 

Google Fit does not allow users to manually delete data synced from third-party apps.If I want to delete the activities in Google Fit that synced from Strava,how should I do？Just delete the activity in Strava and keep connection with Google Fit?

Does anyone know of any workaround to sync an Aolon watch's heart rate data to Strava? The watch seems to be automatically syncing other metrics like pace, calories, steps, cadence, etc except for the heart rate and there isn't any obvious options on the app to sync it. Brand: AolonModel: Tetra R4

Anyone else not receiving push notifications on Android?I have a Pixel 9a.Push notifications are enabled in the app and in the app permissions. I already reinstalled the app (with rebooting my phone in between) to no avail.This seems to be a recurring issue. I've had it not work for months before.

I logout out pf the app for some reason, and as I logged back in with my usual gmail, using the social login alternative, a new and empty account was created. I have tried all the tips pm forums and support pages. Nothing helps. How do I roll back?

I use an Apple Watch 5 and the Strava app to track my activities and everything works fine -- distance, heart rate, etc. shows up every time and seems basically correct.I recently started cycling. The tracking works fine, but for some reason there's no heart rate data -- that section of my cycling activities says I should use a heart rate monitor if I want heart rate data. Why would this be happening? Do I need to somehow switch "on" the heart rate data for cycling somewhere? (The heart rate data is still showing up for running, and when I look in Apple's native health app, I can see that the watch has recorded heart rate data while I was cycling, so it's not that the watch is not recording it.) Thanks!P.S. And yes, I have the most recent version of the app.

Hi all, my most recent ride had an error when I tired uploading it, so I clicked cancel, back to the map screen which visually showed my whole route like I was gonna continue the ride, and then I clicked finished and uploaded it, and the map, max speed, and elevation all disappeared, it was an important ride I’d really like uploaded, any suggestions?

good afternoonsince last thursday, Jun 12, Kaiser spining Bike is not syncing with Stravaany Help?regardsRonney

Hi, I have an iPhone 13 and Apple Watch Series 10. I use Apple Fitness on my watch to start my workout and import the activity through Strava app later once it is ready. I have attached my settings below, so there is no reason this should be happening… I have also removed the activity and toggle the settings and re import the activity, yet no prevail.  

Hi Community,I’d like to report a bug regarding activity type synchronization when inviting another athlete to a recorded swim activity.Here’s the issue:I recorded a swim activity using my Amazfit T-Rex 3 and uploaded it to Strava. The activity is correctly recognized and categorized as “Swim.”I then invited my girlfriend (who swam with me) to the activity by adding her on Strava.After she accepted the invitation and the activity appeared on her profile, it was incorrectly categorized as a “Bicycle Ride” instead of a “Swim.” This seems to be a bug in how activity types are handled for invited athletes. We both swam together, so the activity should remain a “Swim” for both participants. Let me know if you need any additional info from my side. Thanks in advance!

Bonjour, nouvelle sur Strava, j’utilisais jusqu’à présent les applications Adidas Running et Komoot. Je ne parviens pas à me faire guider vocalement lorsque je choisis mon itinéraire, je ne suis pas prévenue lors des intersections et je dois systématiquement vérifier mon trajet sur mon téléphone.Autre point. Lorsque je lance un itinéraire depuis mon téléphone, les indications ne sont pas relayées  sur mon Apple Watch alors qu’elle est bien connectée.  Et si je lance l’activité depuis mon Apple Watch, je n’ai pas la possibilité de choisir un itinéraire. Par contre le chargement de l’activité terminée se fait correctement .Merci d’avance de votre aide et de vos conseils et belle journée.!

High school runner here, who’s trying to log their miles on Athletic.net. I am participating in the HOKA Summer Mile club, where you run a total of 100 miles over the summer. You can track your miles by syncing Athletic.Net  to Strava, Garmin, and Fitbit. I have tried syncing Athletic.Net and Strava, but nothing is getting uploaded on Althletic.net. I’m not sure why it’s working, but I think the most I have done is just linked my Strava profile on my Althletic.net profile.  My coach says he is unable to see any of the workouts I have posted, beside the ones I put in manually. According to him, althetic.net says I haven’t even claimed by bio. Which is the “Claim this athlete” button. You it see next to the person’s name when viewing their name on the website. It can even be in their workout logs.  However, I don’t see that button at all. So does that mean I have claimed my bio or not?Other Reasons why I can’t see the “claim this athlete” button:first reason is duplicates: also noticed t