Devices and Connections

I used my Garmin Edge MTB in Downhill mode for the first time as I was using an uplift serviceIt is supposed to operate like Apline Ski - where it just disregards the Uplift sections.This is fine in Garmin Connect - but when it moved over to Strava it has been flagged and I cannot view any segment data.It is including all the uplift as recorded activity.Anyone else had this issue? Limited info on the web and Garmin support have said ask Strava… who haven’t responded... 

Hola,Tengo un reloj marca Huaweii que se vincula con Strava pero solo me deja pasar la actividad de carrera, el resto he de pasarlas de forma manual. Cuando voy al gimnasio, no me deja especificar al introducir de forma manual la actividad ni las calorías ni la FC que me ha calculado el reloj. Lo veo incongruente con que, por ejemplo, sí que dé la opción de introducir km en la opción de “entrenamiento con pesas”.Por tanto, ¿sería posible que al introducir una actividad manual se pueda introducir el dato de kcal y el de FC?Me ocurre lo mismo con natación, Strava no me deja pasar directamente la actividad y siempre tengo que volcarla de forma manual, pero al introducir los datos no puedo introducirlos todos y la actividad queda muy vacía.Gracias. Un saludo,Eva

My latest ride (on 10/25) recorded last week’s date (10/19). Is there a way I can manually change the recorded date? Thank you. 

I have a galaxy ultra watch to record runs. The strava app DOES NOT record cadence (there’s a problem on it’s own), so I have to use the s-health app to record, then let that sync over. Sorry, I meant to say I have to use a third party app to force the sync since if it’s a treadmill workout with no gps info, it won’t do it. (another problem)Now that it’s over in strava, I want to edit the length of the workout to my actual run so I can track my training. I can edit everything but distance and time. WHY?!?! Why are you locking me out of my own training? To what avail?

Strava watch interactions seem to be bugged. Previously, the quick start watch tile would show your 3 recent activities and the option for a list. Now, it just shows run, walk and cycle, and selecting one of these will not start the activity, but will open the list of activities.Activities aren't ordered in any logical way. With ride types not together, indoors activities not together, or alphabetical at the least. Often times selecting something from the quick start tiles will tell you a workout is already active, before crashing and then starting over showing the activity list.Previous posts have been made, but it's been going on for so long that folks think that this is the norm. Seems to be platform agnostic.https://communityhub.strava.com/devices-and-connections-6/a-new-track-doesn-t-start-on-app-samsung-galaxy-watch-5-using-the-quickstart-tile-5528?tid=5528&fid=6https://communityhub.strava.com/strava-features-chat-5/list-of-activity-types-on-apple-watch-reordered-after-recent

I was using the Galaxy Watch7 with OneUI 7 Watch for my runs. There was some discrepancy in the distance when the running workout was sent to Strava, but it was a small discrepancy. For example:Samsung Health distance: 5.00 kmStrava distance: 5.03 kmOn Tuesday, I updated the watch to OneUI 8 Watch, and today, when I went for a run, there was a much larger discrepancy than I was used to.Samsung Health distance: 5.03 kmStrava distance: 4.78 kmHas anyone else experienced this issue or have any tips for calibrating and adjusting the GPS to minimize this discrepancy?Thank you

Hi,After the 30-day trial version, I purchased Strava Pro on October 24 for 12 months, and it's visible in my Apple subscriptions.However, I get a notification in the Strava app saying that my trial version has ended and that I can only use limited functionality.What can I do?

When I use my camera during recording my activity (cycling, walking), the app stops recording. Giving the message Strava stopped, continue or leave app.When I choose continue, the recording starts again. When I miss this message a part of the route is not recorded. I use a Samsung A23 phone.The app is updated to the latest version.Does someone know a solution to this problem?

I have not changed any settings in Strava, Garmin or Trail Forks in several months but last week started seeing an upload from Garmin Connect and one connected to Trail Forks.  Now the double feed isn’t occurring, and Trail Forks has replaced the direct Garmin Connect feed.   Any idea why this is happening and will it impact Strava in anyway other than Trail Forks automatically populates the ride description and has a link to trail forks activity?

Hi, I have a samsung galaxy watch 5 which I use for trainings swimming and running. I've recently used strava for my activities but swtiched to samsung health a few weeks back. Although I have synced strava on samsung health, whenever I finish a workout on samsung health, it does not upload to strava.   Anybody with the same problem as me?   Thanks for the help

Strava has no access to HealthConnect on android for metried the beta programme and the standard app neither reappear in HealthConnect.Oneplus watch3, pixel 9a my syncing had to be re-established again in OHealth to get it to push to strava, but it never appears in healthconnect. 

I just noticed that my max heart rate was automatically changed in the app (not by me), and it caused some weird data issues: All my past activities have been updated with new heart rate zones, which are now incorrect based on this new HR max. However, the effort data (Relative Effort, etc.) remained unchanged for those older activities, so they don’t match the new HR zones anymore. For my latest activity (after the HR max change), both the HR zones and the effort score are wrong, since they were calculated using the incorrect HR max. I’ve already updated my max heart rate to the correct value manually, and even tried recalculating performance data, but nothing changed — the past activities still show the wrong HR zones, and the effort score on my latest activity is still off.Can you help me revert this change or reprocess my activities using my correct HR max value? I'd really like my data to reflect the original, accurate information.Thanks a lot in advance for your help.

Hi everyone,I’ve been running with my Samsung Galaxy Watch Ultra for years with 474 runs so far and I’ve always seen Strava show a distance very close to, or slightly longer than, what Samsung Health records.Examples before the One UI Watch 8 update:July 21: Samsung 8.03 km → Strava 8.08 km July 27: Samsung 8.00 km → Strava 8.03 km July 31: Samsung 5.01 km → Strava 5.04 kmAfter the One UI Watch 8 update:Aug 8: Samsung 7.01 km → Strava 6.82 km Aug 12: Samsung 7.03 km → Strava 6.89 km Aug 15: Samsung 7.11 km → Strava 6.91 kmThis is a consistent drop per run compared to Samsung Health, which never happened before the update.Has anyone else noticed this issue since the One UI Watch 8 update? Is the issue on Strava or Samsung side ?Thanks!

The imported distance is correct however the the imported time reflected is 1/3 the actual time.How to fix 

Hey everyone,I just got the Xiaomi Watch S4 recently and have been using it with the Mi Fitness app. It’s already linked to Strava, and my outdoor walking activities sync perfectly no problem there.But here’s the issue:Any outdoor cycling activity I record using the watch does not sync to Strava.I tried short tests (500m+, GPS was on, strong signal) still nothing shows up on my Strava account.Things I’ve tried:✅ Unlinked & relinked Strava✅ Restarted both phone and watch✅ Tried both WiFi and mobile data✅ Synced Mi Fitness with Google Fit (still didn’t show in Strava)It’s honestly super frustrating since cycling is my main cardio and I was expecting this flagship watch to handle that no problem. If anyone else has experienced this especially Watch S4 users I’d love to know if you’ve found any workarounds or if this is just a firmware bug we need to wait on Xiaomi to fix.Also tagging Xiaomi support here: please fix outdoor cycling sync with Strava — it’s a basic function users expect

Hello, Since 2 days i can't see my new activities, one uploaded from a Garmin forerunner 255 and one uploaded from a hammerhead karoo2.No one can see it, even me, in my profile too.When i try to upload directly with a gpx file it says it match with an existing activity with an url to this activity, so i click on it and i can modify it but when i quit the activity it still not appear.So i deleted it, uploaded with the gpx with no problem now, but still not appearing for anyone.Anyone i already had this problem ? How can i fix this ? 

The activity details synced pretty consistenly but not with the map, it shifted so far away from the original path. Any fix for this or is this a new bug ? 

22 Dec 2023 I recorded a ride with two devices: Apple Watch Ultra 2 and Garmin Edge 830.The Apple Watch workout recorded 569m altitude gain. While the Garmin Edge 830 recorded 566m altitude gain. So they are comparable. Both recordings were imported into Strava.In Strava App the Garmin Edge 830 showed 566m altitude gain - no change.But in Strava App the Apple Watch workout showed 694m altitude gain - an increase of 125m.The Apple Watch (incorrectly) import shows Strava increased the altitude gain by 125m.To make things worse, I am unable to adjust the elevation to fix any incorrect altitude readings for the workouts imported from my Apple Watch, but I am able to adjust the elevation of the correct altitude gain readings from workouts imported from the Garmin Edge.Is there anyway an end user can stop Strava from modifying Apple Watch elevation gained from imports?Is there anyway of getting Strava to allow end user edits (corrections) of the elevation gained for Apple Watch activiti

J'ai enregistré il y a environ 40 min une activité mais elle ne s'affiche pas... le serveur est en train de la traiter apparement et on me dit de contacter le support. Suis je le seul auquel ça arrive ??

I have a workout that's not uploading to my account, just keeps stuck on processing. I've logged out and in, I've tried refreshing many times and tried uploading a new activity, with no solution.

Recently I started to run with Suunto Race S watch. While I quite like this watch, it has one significant for me disadvantage compared to my old Garmin Fenix 7X - support for Strava Live segments.With Garmin Fenix 7X, I can have up 100 segments synced to the watch, and downhill running segments are synced (despite what Strava’s support article claims). Just to be clear, downhill cycling segments are not synced, but downhill running segments are. That is great, because I live in a hilly area with a lot of downhill running segments, especially when that is applied to trail running segments.Now, with Suunto Race S, the number of synced live segments is limited to only 20, and downhill running segments are not synced. I wonder whether these limitation come from Strava or from the device specific implementations? The main problem with the very small number of synced segments is that I pretty much can no longer star segments. Once the number of starred segments has exceeded 20, I can no long

Anyone else having this problem.  Seems like its been a problem since i can remember, years or more.First of all, i have been a member since February 17th, 2014 and a premium member since June 13th, 2018.  I don’t know if its because of how long i have had my account, but on the APP (not computer), i cannot see ALL of my Followers, or all those i am following. It stops loading after a few hundred.I am following 525 and i have 558 followers, but not all load for eachI read somewhere that Strava only allows you to see 200 Followers and lets you see that you are following 200 on the APP.  I don’t know if this is true, but it seems like a bug AND should be fixed for Premium users..

Hi Strava Community,I’m using an iPhone 14 to record my Strava runI always observe that my distance is always longer than my friend on the same courseFor exemple : this WE I ran “20km de Paris”, my Strava dispay 20,92km instead of 20km !It’s a huge error around 5% If I try to correct it by strava it’s worst with 22km ! I shared with you all my gpx file, maybe it can help to understand and I hope find a solutionThanksLoïc 

I have consistently used auto-pause on rides (urban and trail) to great effect through multiple iterations of Apple Watch (series 6, Ultra, Ultra 2, Series 10) and versions of watchOS.  However about 3 months ago I noticed that auto-pause would stop with my first rest… and never resume.  This happened on my Ultra2, series 10 and now on my Ultra3.  This worked flawlessly for years… and now seems completely broken (I have not completed a ride successfully with auto-pause since the behavior started).  I ride with just the watch (as I have always with no issue).   Is anyone else experiencing this?

My avticites is not upploding to Strava from Garmin since the last update at Wednesday.