Devices and Connections

This post is intended to clarify a recurring explanation in this forum that elevation issues with Apple Watch are “Apple’s fault”. I am using an Apple Watch Ultra 3, which records elevation using a barometric altimeter. The elevation data is accurate and consistent across Apple Fitness and third-party apps. Most importantly:The correct barometric elevation data is present in the exported FIT file, verified via WorkoutDoors. Despite this, Strava consistently discards the elevation data from Apple Watch activities and replaces it with GPS/DEM-based elevation, resulting in significant under-reporting of total ascent.Example from the same activity:Apple Fitness / WorkoutDoors: ~577 m ascent FIT file (verified): ~577 m ascent Strava after upload: ~480 m ascentThis behavior is consistent across:Direct sync from Apple Health Manual FIT upload Third-party apps (Wo

Three are ski sensoras carv and it counts everything very precesly so i am wondering can i use it like a strava sensor?

So I finished a ride on my bike, and about 15–20 minutes after the ride I didn’t really pay attention to it.After about an hour, the activity was still processing. Two hours later, it was still processing, and now it’s been over 4 hours stuck on “Processing Activity.”How could this happen, and how can I fix it? I really don’t want to lose my ride.​​​​​​​​​

hi. previously, my strava account link with Zepp account and watch. Now, im trying to link my new coros watch with strava account, following the step provided by coros via link. But not working. how to sync my new coros watch? 

A few weeks ago, elevation gain started showing up as 0 for all hikes and runs auto-imported to Strava from my Fitbit Charge 6. I understand it doesn't come from the data coming from Fitbit, as it doesn't track elevation. If I use 'correct elevation' link on Strava website for a specific activity, the elevation gain number is added. It used to show up automatically, so something must have changed.The same hike tracked directly with Strava app on the phone shows correct elevation gain right away, but of course it's missing the heart rate data then.Was this feature removed unintentionally?..

I got a notification about a new heart rate view and was toured through it by a little pop up. For a 20 minute run all of the times were in hours. 

I got a notification about a new heart rate view and was toured through it by a little pop up. For a 20 minute run all of the times were in hours. 

!--startfragment>I have many older activities stored in the SportsTrack app, and I would like to import them into Strava. I stopped using SportsTrack some time ago, but all my historical data is still there and I would like to keep it in my Strava account.Since there is no direct connection or synchronization available between SportsTrack and Strava, could you please advise me on how I can transfer these past activities? I would appreciate any guidance on possible export options, compatible file formats, or alternative methods to complete this migration.!--endfragment>

!--startfragment>I have many older activities stored in the SportsTrack app, and I would like to import them into Strava. I stopped using Sportstrack some time ago, but all my historical data is still there and I would like to keep it in my Strava account.Since there is no direct connection or synchronization available between SportsTracker and Strava, could you please advise me on how I can transfer these past activities? I would appreciate any guidance on possible export options, compatible file formats, or alternative methods to complete this migration. https://www.sports-tracker.com/#/home !--endfragment>

Hi everyone!I have a question about importing activities from the SportsTracker app into Strava.I have a lot of workouts recorded in SportsTracker from the past years, but I’ve stopped using that app and would like to move all my activities to Strava.Does anyone know the best way to export or convert SportsTracker files and import them into Strava? Any tools, tips, or workflows you can recommend would be really appreciated!Thanks in advance for your help!

Some time ago I linked the Stages cycling app to my Strava account.However, the relative effort numbers via Stages are off the scale! So, I want to remove the link.I cannot find out to do this! I’ve been through all the menus. Someone out there will know…. Thanks.

Hi, for some reasons just can’t sync it!The Xiaomi app detects Strava then when i try to connect, and approve authorizations, it goes to strava.com etc, and then it freezes… Please help.

I done a run and recorded it on my Strava App where I manually click start and finish run from my phone. I usually wear an apple watch series 3 which is synced to my strava but do not use the data. As the watch is quite old I don’t tend to use the data. I did not end my run on my apple watch which was running and only well after my run i ended this on my watch. This data from my apple watch then replaced my data from the strava app. Is there a way I can see my run which i recorded on the strava app rather then the imported from Apple watch? 

I’ve tried legit everything but my garmin 3S still wont sync anything to Strava - disconnecting and reconnecting it. It shows my old apple watch is still there but says to accept conditions, but i no longer have access to it. Please help.  

Hi! I’ve recently started using a Coospo H8 heart rate monitor for my workouts and had no issues connecting or recording the data, so all looks good while I’m working out. When I save the activity however it doesn’t seem to retain the data and it’s as if I’ve not recorded anything; no average HR visible on the activity or anything like that. I was wondering whether anyone knew what the issue was, maybe I’m not doing something right?Thanks!

Hi all, When I record a ride with my Apple Watch, everything works perfectly: I get the full route, heart rate, and all metrics in Strava. However, when I follow a route (for example a planned route / navigation), the heart rate data is missing, even though the route itself is recorded correctly. What is the correct way to record a ride with navigation enabled and still keep heart rate data from the Apple Watch? Should the activity be started on the Watch or on the iPhone? Is there a specific Strava or Apple Watch setting required? Or is this a known limitation?  Thanks in advance for your helpmarcel

We have three users at home, all three with Samsung Galaxy phones. Opening the app via Wi-Fi works very quickly for one user. For the other two, it takes a very long time to open the app. It works very quickly for these two users via 4G. What could be the problem?

I recently got a new Amazfit 6 and recorded a treadmill run. Initially, the distance was off, so I calibrated the run to match the treadmill distance. After calibration, the Zepp app shows the correct distance and pace, matching the treadmill exactly. However, once the activity syncs to Strava, the distance is reduced, which results in an incorrect pace, even though the total time remains correct. This suggests that Strava is overriding or recalculating the treadmill distance instead of using the calibrated value provided by the device/app. Is there a way to ensure that Strava uses the original calibrated treadmill distance from Zepp for indoor runs, or any setting/workaround to prevent this recalculation?

On 01/05 and 01/07 I recorded my Indoor Cycle activity on my Apple Watch Series 8 and these synched to my Strava with no problem.  Today (01/13) my Indoor Cycle activity on my Apple Watch Series 8 will not synch with Strava. I have tried suggested solutions but no joy.Is there an outage at Strava?Why does the auto-synching suddenly stop when I have undertaken no updates or changed any settings?Is there a manual way to upload activity without purchasing another iPhone Health App (e.g., HealthFit)?Thank you. 

In the last few days, when I start a Strava Watch activity on my Apple Watch Ultra, the activity does not actually start unless I keep the watch app up and going in the watch face for the full 3-2-1 countdown.  This has led to missed miles and time and is irritating new behavior; I usually notice it has happened only when Apple Workout asks me if I want to start something some time in.Anyone else seeing this/know how to change it back to the way it used to work? 

Anyone know what has caused this issue?Splits on Strava are all over the place, while the summary in Strava is correct. This was on a treadmill with the Apple Watch directly synced to the treadmill. Strava added 1.1km in the splits compared to the Apple Watch splits which are correct.   

My workouts on my 2025 Nordic Track iFIT treadmill always sync to my iFIT app and my Apple Fitness app, but half the time they will not upload to Strava. I have restarted both apps. I have deleted both apps and redownloaded both apps. Both apps are updated to the most recent version. I have un-synced the apps and reconnected them to my profiles and again allowed for sharing. It is beyond frustrating how many bugs and lack of fixes there are. The “help” from Strava says to Manually save each workout file in iFIT online, have it email you a file. Next download the file, unzip the file so it’s the proper format. Finally, open Strava online (not in app) and find where you can manually upload the file, find the file you unzipped and upload. Unfortunately, you get all this way and see that it only provides basic stats. This is not a solution in my opinion. I am a Strava Subscriber, not using free Strava. I am an iFIT Member, not using free version.  Please fix this Strava! 

When i do an activity on strava it does not sync on samsung health. It does from Samsung health to strava, but never the other way.Is there a fix for this? Or is this by design?

I have a Reflex Active 54. The time on the watch and the time on the app are identical and correct. However when I upload to Strava the distance shown and the map is correct but my moving time, and obviously pace is incorrect. I have tried it numerous times and on different runs but still the same issue. Have I missed something please assist

Hi, I have a problem that I don’t real