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Unable to Connect Strava with Realme Watch 5 (Error 403)

  • May 17, 2026
  • 1 reply
  • 2 views

 

Hello Strava Support Team,

I am experiencing a problem connecting my Realme Watch 5 to my Strava account. Every time I try to connect or authorize the device, I receive the following error message:

“403 Error: Exceeded connected athlete limit.”

Because of this issue, my Realme Watch 5 cannot sync or connect with Strava properly. I have already tried reconnecting the account, logging in again, and using a different browser/device, but the problem still appears.

I have attached a screenshot of the error message for reference.

Could you please help me resolve this issue so I can connect and sync my Realme Watch 5 with Strava successfully?

Thank you for your assistance.

Best regards,
Jevon

 

Best answer by Emily_A

Hi ​@Jevon 

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to for technical support or to request a new feature, check out this resource:

Looking for technical support or to request a feature? Here’s how.

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1 reply

  • Answer
  • May 19, 2026

Hi ​@Jevon 

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to for technical support or to request a new feature, check out this resource:

Looking for technical support or to request a feature? Here’s how.