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Wrong data uploaded

  • August 17, 2023
  • 10 replies
  • 65 views

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I noticed that strava is uploading different data then i have on my watch or on my bike. 

Is that normal ? I guess its not.

 

Regards,

Alen

 

Best answer by Emily_A

Hi ​@Josef1 

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to for technical support or to request a new feature, check out this resource:

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This topic has been closed for replies.

10 replies

anchskier
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  • Hub Superuser Alumni
  • August 18, 2023

It would be hard for anyone to know without more details.  Could you provide some specifics about what type of data is different?  Different files altogether?  Different power, distance, time, etc...?  Some things like time can look different due to how strava and other systems calculate and display moving time versus elapsed time.  Power can be calculated differently depeding on those same things.  The more detail you can provide, the better help others can provide.


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  • Hub Starter
  • September 14, 2023

I get wrong distance, speed, and elevation on road ride. 


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  • Hub Starter
  • May 10, 2026

I have the same problem lately. I have a problem with the maximum speed. I upload data from the Igpsport application to Strava. In that application the data is fine (68.5 km). But Strava shows a ridiculous speed almost 20 km higher (85 km). and it is not the first time.


Jan_Mantau
Superuser
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  • Superuser
  • May 10, 2026

In case you have a speed sensor the igsport will use this for the maximum speed whereas Strava uses the satellite data. 


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  • Hub Starter
  • May 11, 2026

I use the iGPSport BSC100S satellite bike computer. In the igpsport application the data (max. speed) is fine. The problem occurs after synchronization with Strava. Then a meaningless maximum speed appears there. I don't know where Strava got it from.


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  • Hub Starter
  • May 11, 2026

 


Jan_Mantau
Superuser
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  • Superuser
  • May 11, 2026

On https://support.strava.com/hc/en-us/articles/115001188684-Moving-Time-Speed-and-Pace-Calculations is a paragraph at the end about how Strava calculates max speed.


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  • Hub Starter
  • May 11, 2026

That doesn't change the fact that Strava has been showing nonsense lately.


Jan_Mantau
Superuser
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  • Superuser
  • May 11, 2026

But it explains that the problematic source data comes from your device. 


  • Answer
  • May 11, 2026

Hi ​@Josef1 

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking to for technical support or to request a new feature, check out this resource:

Looking for technical support or to request a feature? Here’s how.