Skip to main content
Answered

Subscribtion problem

  • November 30, 2025
  • 1 reply
  • 39 views

Forum|alt.badge.img

Dear Strava team, I met the issue that I already paid subscription however the advanced functions are still in lock. And when I’d like to submit issue ticket with attachment, the whole APP will always jump out  totally, pls can you help to havea look? looking forward to you feedback. Thx.

Best answer by Jan_Mantau

This seems to happen more often in the last time, you should contact support for it: https://support.strava.com/hc/en-us/articles/216917777-How-Do-I-Contact-Strava-Support

1 reply

Jan_Mantau
Superuser
Forum|alt.badge.img+27
  • Superuser
  • Answer
  • November 30, 2025

This seems to happen more often in the last time, you should contact support for it: https://support.strava.com/hc/en-us/articles/216917777-How-Do-I-Contact-Strava-Support