Skip to main content
Answered

GPS loss since subscription renewal

  • February 13, 2026
  • 3 replies
  • 35 views
A
Forum|alt.badge.img+1

Recently I have been having problems with gps loss during mountainbike rides. It seems to be since my subscription renewed for the year. 
Same phone, same trails as always. Close to a populated area and with good phone service. 
 

Did something change on the app? I notice a lot more unnecessary animations in the app etc. 

Best answer by Emily_A

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking for technical support, check out this resource:

Looking for technical support or to request a feature? Here’s how.

This topic has been closed for replies.

3 replies

Jan_Mantau
Superuser
Forum|alt.badge.img+27
  • Jan_Mantau
  • Superuser
  • February 13, 2026

Hi ​@Arnout , you could try the troubleshooting explained on https://support.strava.com/hc/en-us/articles/216917707-Bad-GPS-Data

    A
    Forum|alt.badge.img+1
    • Arnout
    • Author
    • Hub Rookie
    • February 17, 2026

    Thank you, ​@Jan_Mantau . I’m going to try this.

    E
    Community Manager
    • Emily_ACommunity Manager
    • Answer
    • February 17, 2026

    Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

    If you’re looking for technical support, check out this resource:

    Looking for technical support or to request a feature? Here’s how.

    Terms & ConditionsCookie settingsAccessibility statement