Assist with incorrect upload

Question

When I upload to Strava from my device it is incorrect. The watch Reflex Active 54 and my phone both have the identical and correct timing however when I upload to Strava I suddenly turn into a superhero. I have run with my phone in hand and without andbyet sit with the same problem. Example of last 3 runs and when I try upload any ideas.

Watch & Phone 4.87km 35.03min 7.11p/km

Strava 4.93km 22.36min 4.35p/km

Watch & Phone 5.02km 33.55min 6.44p/km

Strava 4.97km 18.42min 3.46p/km

Watch & Phone 5.04km 34.44min 6.53p/km

Strava 5.00km 18.46min 3.45p/km

Any assistance would be appreciated

Emily_A · Accepted Answer

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Jan_Mantau · Answer

This problem usually arises if the phone does not have an accurate enough satellite reception and Strava deems parts of your runs were pauses due to not enough location changes. Maybe you have some settings on your phone to increase the reception quality. If not, then unfortunately you need either another phone or a watch with inbuild GPS sensors, preferably with the multiband option.

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