[Resolved] Live Segment Shows Green Screen

Hi ​@Bart Mazurek,

This doesn't look like a new feature 🙂 From the screenshot it seems that you're using the iOS app - can you please confirm that you have the latest version (409.0.0)? If not - could you please update and try again?

Hi Jana,

yes, confirming that I am using IOS and on v 409.0.0. Thanks for the assistance here.

cheers,

Bart

Thanks for confirming ​@Bart Mazurek! 👍

Tagging ​@Bryant - this looks like a potential bug, would you please bring it up with the product team? Thank you! 🙂 (I don’t use live segments myself so I haven't reproduced it)

Hi.  Same issue with me and also woth my brother who lives 200 miles away from me.

Hello everyone,

Thank you for bringing this to our attention.
I’ve already relayed this to my team to investigate what is going on.
I’ll be sure to return once I receive an update.

I have the same issue.  Its been there for at least 3 weeks.  A riding partner of mine also has the same.  Happens on every live seg,

Also have this issue!

​@Bryant is there any update on this?  Not useable at all for live segments as things stand on every ride.

I have the same issue, but my buddy who also runs with his iphone (15), did not have the issue. I run with my Iphone13 mini and I’m wondering what maybe could be the problem. What I have noticed is that it doesn’t affect all phones. Could it be something with “Staring” too many segments? 

I also have the same issue

Yes I have the same issue. Looking for an update 

I have the same issue, been having this green screen on segments for a while now.

Same issue for several weeks. I’m on iOS, app version 411.0.0, iPhone 16 Pro Max.

Same problem for me on a iPhone 16 pro

same issue for me iphone 16 pro. 

Me too, has anyone heard anything from Strava about a fix?

​@Bryant Any progress on this. I’ve now failed to match target times on 2 sportives in the time it’s been duff. I’m not happy.

And now Zwift has a new app for tracking outdoor rides. It doesn't offer much now, but it’s aiming for Strava - now is not a good time to drop the ball. 

Oops, accidental post. Would love for this to be addressed soon, hope the team is able to find the issue.

Any updates on this ​@Bryant? I’m also experiencing the same bug for a couple of weeks now on every segment …

Come on Strava!  Give us a clue whats going on!

Same issue! During peak riding season! $79.00 for this🫠

Same here. Please fix asap!

thanks god. just updated the app. cant wait to test it out!!