12-07-2022
02:08 AM
- last edited on
03-17-2023
09:55 AM
by
Jane
I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sI have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.
I have a Huawei GT3 watch that I use to track my running activities. This goes to the Huawei Health app. It is disclosed that it is possible to tune with Strava. I did everything right and the application is ok - associated. however only one activity synchronized. No more... does not sync.
Solved! Go to Solution.
01-17-2023 06:12 AM
Hello All,
Thanks for your patience with this. Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:
Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.
Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.
https://consumer.huawei.com/en/support/
05-16-2023 10:12 AM
Nothing worked for me. I am in Europe and none of the activities will sync with Strava.
05-08-2023 03:45 AM
I have same problem, i bought Huawei GT2 because i want to track all of my activities and sync them to Strava but the watch 2-3 years later doesnt sync... Link is broken and it does not sync anything. Please fix thit asap.... becauase a lots of people are heartbroken and stop using the watch and switch to some other brands. Thanks!
04-17-2023 02:24 AM
Hi,
I've seen a post or two but it hasn't solved my issue. Im in New Zealand and from what I can see this should fall under Asia Pacific but I don't get the option to add Strava in my Huawei Health app.
I wanted to confirm if this was actually available here.
Thanks.
04-17-2023 07:02 AM
Hello @rustykiwi
Sorry to hear of the difficulty and yes, it should be available in New Zealand. If you're still having problems, the best action would be to reach out to the Huawei support team for further assistance.
https://consumer.huawei.com/en/support/
02-04-2023 12:12 AM
I have the same issue. The data won’t sync to strava
02-01-2023 07:02 AM
I've had he same issue, the problem seems to be dependent on the activity. The only activities I've found that are compatable with Strava are 'outdoor run' and 'outdoor walk'.
It's a bit frustrating as I've recorded several Hikes and pool swims which can't be shared. But so long as its land based just record your activities as 'outdoor walk' or 'outdoor run' and it seems to register.
If Strava or huawei could resolve this though it would be much appreciated.
01-17-2023 06:12 AM
Hello All,
Thanks for your patience with this. Unfortunately the issue is not resolved, however we do have some more information and some troubleshooting steps you can try:
Please note: If you are not seeing the ability to connect to Strava under the Data sharing and authorization menu in Huawei Health it is because this integration is only available in select countries.
Finally, if your activities still are not syncing to Strava, please reach out to the Huawei support team for further assistance.
https://consumer.huawei.com/en/support/
Monday
The SOlution is Useless.....Wasting lot time still cant work....
05-16-2023 05:09 PM
Same problem after some syncs.
I had some syncs defining some length (km) on the watch instead duration (minutes). After 25th of April no exercise is being sync between the apps.
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