Make it easy to set my location on support site

[wookasz]

I have no clue how to change my location. It keeps showing "Mont Blanc" despite me setting my "location" in "My Settings"/"Personal"/"Personal Information". Where is "Mont Blanc" coming from? I'm not in France or Italy...really!

[matcar97]

Does anyone know how to change the location? Below my name comes the “Mont Blanc” location, which seems by default as I see in several other participants the same location. I tried to change in the profile and settings but I see nowhere where to amend this.

[Eve]

Thanks for asking this question. Did the information in this post help answer this for you or can we help with any further questions on this?

[Eve]

Hi @wookasz thank you for highlighting the confusion around this UI element. We took this feedback and made an improvement to the Profile page by adding hover text to the rank title that appears under a Community Username. This will now display on both your own Profile page when you hover over the rank title or if you visit another member's Profile Page. We hope this helps anyone with the same question about what this represents. 

Rank title hover text info

Thank you for taking the time to give us this feedback and we hope this is helpful. 

[Lola · Accepted solution]

Hello @wookasz!

Under your Community Hub username at the moment it says ''Mont Blanc''. This is due to our Community member ranks!

Every athlete in the community has a rank based on their contributions and ranks are named after prominent peaks of the world. Therefore, this doesn't mark your physical location, but rather the rank you are currently holding in the Community Hub. Hope this helps 🙂