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Since last week I noticed that the all_*_totals (eg. all_run_totals) have reset on the API to start counting from 0 even though the Strava Portal clearly indicates a much higher number.

 

 

On Strava portal my all time running stats are 113

However the API https://developers.strava.com/docs/reference/#api-Athletes-getStats no returns only my most recent run count

"all_run_totals": {

"count": 1,

"distance": 5630.0,

"moving_time": 2473,

"elapsed_time": 2519,

"elevation_gain": 86.63724517822266

},

 

How do I get this corrected?

How do I approach logging an API bug to have this resolved?


I tested it and you are right, these counts are wrong for every sports type. For me i.e. it shows way too few ytd runs. You could write to developers @ strava . com as they are participating only every odd months in this forum and then they mostly just refer to the documentation we know already.


Thank you ​@Jan_Mantau 

I have sent them a mail. Will update when they get back to me.


Strava has confirmed the issue and are working on it

Hey, 
 
Thanks for reaching out and flagging this (as well as including the link to the forums!). This has been reproduced by our team and we have opened a ticket for the bug to be addressed accordingly. 
 
Best, 
Strava API Team


i am also facing same issue with 0 stats for ytd_run_totals. i guess its the same issue as mentioned here. its affecting a large segment of users. can we get an update on the fix 


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