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Can increase athlete limit from 999 to 200k ?

  • July 7, 2024
  • 5 replies
  • 166 views
J
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Hi Strava team, 

We have  the 999 Athlete limit and have tried contacting support to request to increase it 200k but we didnt get any update for almost 1month now.

Is there a separate contact form or method to get this number increased?

Thanks.

Best answer by Elliott

@joycelsq please reach out to developers@strava.com with this request and the team will be sure to get back to you. 

Thanks! 

H

5 replies

E
Community Manager
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  • ElliottCommunity Manager
  • Community Manager
  • Answer
  • July 12, 2024

@joycelsq please reach out to developers@strava.com with this request and the team will be sure to get back to you. 

Thanks! 

J
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  • joycelsq
  • Author
  • Hub Rookie
  • July 22, 2024

hi , i am still waiting for reply.... please assist asap. we have reached 999 now.

J
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  • JoshS
  • Hub Rookie
  • July 22, 2024

I'm also almost my connected athlete limit and have not had a reply for nearly a month. @Elliott11 is there any way for us to track the progress of a request? 

J
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  • joycelsq
  • Author
  • Hub Rookie
  • July 22, 2024

mine allready reached and its now hitting error... and strava still not replying

T
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  • tongquocky
  • Hub Starter
  • January 2, 2025

Hi ​@joycelsq . Have you got the extension? I’m registering for the same but still no response from Strava.

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