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Question

trouble creating webhook subscription

  • April 15, 2024
  • 2 replies
  • 30 views

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I had a webhook that was working for a few years and stopped working on April 12. I thought perhaps deleting and resubscribing might do something. I was able to delete the old subscription. If I try to subscribe using the same process that has worked in the past, I get a "not verifiable" response back. The strange thing is that my server logs don't show any traffic from the Strava server, so it seems like Strava can't contact my server.

Anyone have any ideas?

2 replies

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  • Author
  • Hub Rookie
  • April 15, 2024

This might have been caused my one of our admin's replacing a certificate on our server. Any ideas how we get Strava to recognize the new certificate?


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  • Hub Starter
  • August 29, 2025

Did you fix this issue? I have same problem. After update the certificate just strava server cant reach my callback_url.