We got a club for our local traininggroup. The creator of the strava club has moved and we could like to transfer the "ownership" of the strava club to an active member. How we do that with the risk of deleting the club?
Thanks for your help.
Answered
How do I transfer the ownership of a club
Best answer by cy-linder
Hello @twowra,
If i got you right, for this you need the help of the original founder/admin of your club at least one last time. Only the club admin can promote other members to admins. This can be done at the "Members" tab on the club page. There will be a list of all members. In this list every member can promoted to club admin(s).
If the original founder can't be found or already deleted his STRAVA membership, I think you need to raise a ticket at STRAVA support: https://support.strava.com
Hope this helps.
Cheers
Uli
+23Hello @twowra,
If i got you right, for this you need the help of the original founder/admin of your club at least one last time. Only the club admin can promote other members to admins. This can be done at the "Members" tab on the club page. There will be a list of all members. In this list every member can promoted to club admin(s).
If the original founder can't be found or already deleted his STRAVA membership, I think you need to raise a ticket at STRAVA support: https://support.strava.com
Hope this helps.
Cheers
Uli
Yeah, I already got the admin rights but we would like to transfer the badge "owner". Does this "automatically" transfer by the original owner leaving the club or does this remove the club from strava?
+23I see. I am not really sure about this, sorry. But I understand, before loosing the club completly it would be worth it to ask one the STRAVA team members.
@Lola, @Bryant could you please jump in and answer the question if the "owner" badge is automatically transfer to @twowra (he already is admin of the group) when the original owner is leaving the club. Or does the leave of the original owner remove the club from strava? Your quick help ist much appreciated.
Cheers
Uli
+26Hello @twowra ,
@cy-linder is correct that there is no automatic ownership transfer (thanks for the tag!).
The owner of a club on Strava can manage both club admins and members as well as transfer ownership. Admins can manage members and other admins, except for the club owner.
Please note that only admins can have club ownership transferred to them; members must be promoted to admin status before having ownership transferred to them. Club admins are always visible on club member lists; admins in large clubs with 5000+ members will need to follow any non-admin member that they wish to promote in order to see them on the club's Members list. If the owner leaves the club without transferring ownership, ownership won’t be transferred automatically to the admin.
If this is the case, we suggest that you contact Strava Support to request the club ownership and we will be happy to help!
I hope this information meets your needs, please reach out if you have any additional questions.
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