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Answered

Missing a PR

  • August 27, 2023
  • 1 reply
  • 111 views

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Hello guys, I just broke my 5 kilometre record but STRAVA doesn't recognize it, yet it recognizes 1 mile, 2 miles and 1km... I don't understand why, there is no private/hidden zone on the course and I tried to refresh the data but without success... Can someone help me on this? Thank you so much.

This is the run : PR 5K 🥇 | Course à pied | Strava

Best answer by Scout

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

1 reply

Scout
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  • Strava Alumni
  • 1398 replies
  • Answer
  • August 28, 2023

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.