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Refund follow-up

  • September 23, 2024
  • 1 reply
  • 10 views

Good Day!

I would like to follow-up about my subscription refund. I jus t wanted to know when you'll send back the money? Thank you.

 

Best answer by Scout

Hey @Arginfl
Thanks for the follow up and sorry for the delay! We understand the importance of your refund. Our team is handling a high number of requests and they will be with you as quickly as possible. Your open support ticket #3034284, should be answered shortly. Thank you for your patience.

1 reply

Scout
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  • Strava Alumni
  • Answer
  • September 23, 2024

Hey @Arginfl
Thanks for the follow up and sorry for the delay! We understand the importance of your refund. Our team is handling a high number of requests and they will be with you as quickly as possible. Your open support ticket #3034284, should be answered shortly. Thank you for your patience.