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Answered

Make admin

  • August 18, 2023
  • 6 replies
  • 636 views

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Hi all, I have gone through a big frustration with failures to add admins to my club. No matter what I use, my notebook with Firefox, Chrome and Edge, mobile app, I have tried everything and no luck with adding the admin. Whenever I click on the MAKE ADMIN button, the page resets and goes back to members page with no change whatsoever.

Help please.

 

Thank you, T.

Best answer by Scout

Hey @dougstodd & @tlhotk,

Thanks for posting and sorry for the trouble. I just checked my club and was able to add and remove admins. Can you let me know if you are still experiencing this issue?

6 replies

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  • Hub Starter
  • August 21, 2023

Yep, same thing here.  I first tried on Friday and again today.  Does exactly as the OP describes.  Chrome on a mac.


Scout
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  • Strava Alumni
  • Answer
  • August 28, 2023

Hey @dougstodd & @tlhotk,

Thanks for posting and sorry for the trouble. I just checked my club and was able to add and remove admins. Can you let me know if you are still experiencing this issue?


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  • Author
  • Hub Rookie
  • August 29, 2023

Works now


Scout
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  • Strava Alumni
  • August 29, 2023

@tlhotk... Thanks for confirming!


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  • Hub Starter
  • January 28, 2024

I have the same problem. How did you add additinal admins to the club?


Scout
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  • Strava Alumni
  • January 28, 2024

Hey @Marc123
Thanks for your post. If you are the club owner you will be able to do the following: 
-> If you create the club, you will automatically be designated as the club owner
-> Only club owners can delete a club

-> At any time, owners can transfer ownership, revoke or give other club members admin status and remove club members. Hover over a member's name to reveal these options 


If you are not seeing these options, please submit a support ticket (please include a link to the club and a screenshot of what you are seeing) and we will investigate further.

You can also check these posts for more club info:
Creating your own Club on Strava
Questions about Clubs? Check out this post!
Creating your Strava Club Event