+1Bonjour j'ai changé de téléphone suis passée d’Apple à Samsung et impossible de retelecharger l’application fatmap j avais pourtant payé un abonnement et pas mal d’itinéraires enregistrés...
Merci de votre aide
TRANSLATION: Hello, I changed my phone from Apple to Samsung and it was impossible to re-download the fatmap application, although I had paid a subscription and had quite a few recorded routes... Thank you for your help
Best answer by Scout
Hello @Jujuk38 & @Emilienorelli,
Thanks for your posts. Our support team will need to work with you to sort this out.
I took a look and found that you both have submitted support tickets, thank you! Someone from our support team will get back to you as quickly as possible. Thank you for your patience!
Même soucis mais sans avoir avoir changé de tel. J essaye depuis 2 semaine de contacter fatmap. Ils me disent que je n ai pas compte...
TRANSLATION: Same problems but without having changed the phone. I have been trying to contact fatmap for 2 weeks. They tell me I don't count...
+28Hello @Jujuk38 & @Emilienorelli,
Thanks for your posts. Our support team will need to work with you to sort this out.
I took a look and found that you both have submitted support tickets, thank you! Someone from our support team will get back to you as quickly as possible. Thank you for your patience!
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